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All 1,525 Chengdu hotels

Shangri-La Hotel Chengdu

5.0 of 5
No.9 Binjiang East Road, Jinjiang District, Chengdu 610021, China
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Ranked #4 of 1,525 hotels in Chengdu
Most recent review
4 of 5 stars Reviewed 14 June 2013
KunKKa P Hong Kong, China
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1,225 reviews from our community

Traveller rating
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Families
28
 
Couples
53
 
Solo
22
 
Business
109
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Hong Kong, China
1 review
4 of 5 stars Reviewed 14 June 2013 NEW

The decoration and furnitures of the hotel makes you feel like you are living in ancient China. If your room faces to the courtyard, you got more chances to appreciate the nice view. The good thing is that although it locates in a very busy area of Chengdu and next to the Wenshu Monastery, as long as you enter the... More

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Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review
17 June 2013

Dear KunKKa P,thanks for your review. Chengdu is a historic city with over 2000 years and we are pleased to know that you enjoyed the combination of ancient oriental ambiance and modern convenience here in Shangri-La Chengdu hotel. Besides, hotel buffet breakfast in 1F café z and 35F horizon lounge both offer various coffee options to ensure our guest to... More

Shenyang, China
Contributor
12 reviews 12 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 4 June 2013

Been staying here for business for the last 6 months. For the best place in Chengdu, this is it. Right by the river, in the center of town. The staff here is fantastic, and will do all to help make your stay. Great food downstairs, great bar with live music too. Can't say enough. I have enjoyed my stay.

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Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review
13 June 2013

Dear f2titan, thanks a lot for your feedback and give us the full score! Your comment is shared within the whole hotel team, and we all feel motivated and look forward to seeing you back soon in Chengdu. More

Australia
Contributor
19 reviews 19 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed 3 June 2013

We had a city view room on the 34th floor. The room was very spacious and clean with lovely L'Occitane amenities. For being so high the lifts were very efficient and quick. Had a delicious lunch in Cafe Z which was reasonably priced and loved Mooney's which was a great place to kick back and relax after a long day... More

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Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review
14 June 2013

Dear Sixamigos, thanks for sharing your review. We are glad to know that you've enjoyed the stay, especially the dining options at our hotel. Your compliment to Benjamin Tumorticchi, our assist Director of Food&Beverage is well addressed to him and the entire management team. Thanks again, and we look forward to welcoming you back to Shangri-La Hotel, Chengdu again soon! More

New York, New York, United States
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 2 June 2013

Staying here while on business for the FORTUNE Global Forum and the staff is very accommodating and friendly. My luggage was delayed and they were very helpful with keeping me in the loop with then it would be delivered. The rooms are very clean and the gym is amazing. Overall great experience.

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Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review
14 June 2013

Dear Kay R, thanks for your feedback and recognizing of our colleagues, and look forward to welcoming you back soon. More

The Netherlands
Top Contributor
62 reviews 62 reviews
57 hotel reviews
Reviews in 46 cities Reviews in 46 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed 30 May 2013

Typical Shangri la hotel. Comfortable room, good bathroom, excellent bed. Horizon club floor good. Breakfast excellent and good snacks in the afternoon. The service is usual Shangri la which means the very top. Personal attention from all staff is top and they cannot do enough for you.

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Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review
14 June 2013

Dear Dutch1505, thanks for staying with us and sharing your review. It is glad to know that you have a wonderful Shangri-la experience in Chengdu. The horizon club is one of hotel’s signature facilities that offers personalized service and exclusive privileges, including the access to fantastic horizon lounge on 36th floor, where guests can enjoy the spectacular view. Thanks again... More

Sydney
Contributor
16 reviews 16 reviews
13 hotel reviews
Reviews in 12 cities Reviews in 12 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 29 May 2013

We had a Club Deluxe room which was well set out, although the bathroom is quite small with just one sink. We did not have enough room on the suitcase holder for our second suitcase. The food selection on the Club level is excellent and Ange noted that I liked vegetarian food so she had a special selection made for... More

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Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review
14 June 2013

Dear wandering59, thanks for staying with us and hope the message could find you well back home. The building work around hotel is fully completed, and those upgraded facilities are surely bringing our guests a more comfort and convenient staying environment. Thanks again and we look forward to welcoming you back soon. More

Bordeaux, France
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
5 of 5 stars Reviewed 27 May 2013

I know this hôtel, very confortable and conveniently located.I must say that I travel quite a lot, and stay only up to a couple of nights in the same hôtels. My last trip in Chengdu was on that model, very short stay, with a tight program. So tight that I left behind a trouser and a belt in the dressing.... More

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Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review
14 June 2013

Dear domon, thanks for your review and recognizing of our colleagues. Your compliment is well forwarded to her and the management team, It is quite motivated and we will continue to strive for delivering the outstanding Shangri-La experience, and we look forward to seeing you soon. More

Glasgow, United Kingdom
Senior Contributor
21 reviews 21 reviews
19 hotel reviews
Reviews in 18 cities Reviews in 18 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed 20 May 2013

Stayed here for three nights during business trip and had a very good experience overall. From check-in, where we were served green tea, while filling in the necessary paperwork, to the good-sized rooms with great aspect over the city, to the pleasant lobby bar area (even if service there was a little slow) with the pianist - this hotel is... More

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Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review
23 May 2013

Dear lemec79, thanks for staying with us and share your feedback. We are delighted that you enjoyed our Shangri-La hospitality and look forward to welcoming you back soon. More

Perth Australia
Senior Contributor
34 reviews 34 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
17 helpful votes 17 helpful votes
5 of 5 stars Reviewed 17 May 2013

This is a fabulous hotel with very friendly and helpful staff right near the river and close to numerous riverside restaurants and bars. I was here 2 years ago as well and will stay here again if I ever make it back to Chengdu. It was my husband's first visit and our only regret was that we couldn't stay longer.... More

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Shuhong_Fan, Digital Marketing Manager at Shangri-La Hotel Chengdu, responded to this review
23 May 2013

Dear PuruandJackie, Thanks for choosing our hotel again when you back Chengdu this time and giving us the full score. Chengdu is regarded as the city that you never wanna leave once you came, and we look forward to seeing you soon in near future. If you need any assistance on the next trip arrangement, please feel free to contact... More

Iowa
Top Contributor
101 reviews 101 reviews
33 hotel reviews
Reviews in 63 cities Reviews in 63 cities
26 helpful votes 26 helpful votes
4 of 5 stars Reviewed 17 May 2013

Spent two nights here on business, the rooms were great, a/c worked to perfection, beds were superb, service was the best I've had in a while. I did eat here one night, tried the bar downstairs, Mooneys, and the beer was very good but the menu was so limited that I had room service instead. Ordered pizza and it was... More

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Hotel Summarization (Beta)

What travellers say

  • Very good(9)
  • Horizon club(5)
  • Shang palace(3)

Additional Information about Shangri-La Hotel Chengdu

Address: No.9 Binjiang East Road, Jinjiang District, Chengdu 610021, China
Phone Number:
Region: China > Sichuan > Chengdu
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #4 of 1,525 hotels in Chengdu
Price Range: $$$
Hotel Class:5 star (5*)
Reservation Options:
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Also Known As:
Shangri La Hotel Chengdu
Shangri La Chengdu

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