They have charged my credit card twice for the 1 week stay that i had. Now their finance team is not ready to take any ownership of investigating with their bank, as to why their bank has done two transactions. During checkout their Credit Card terminal was not working, so they swiped my cc using the manual machine. Totally un-accountable,... More

Not bad not great the Room was clean and Room small the Mattress is saggy. The people were friendly. Good shower. The room service menu was poor and the food was not great. The gym closes at 7 so it gave us no time except the morning, The Internet was free although slow And kept dropping.

It's across the street from Sante Fe center as stated. Carpets haven't been cleaned in hall and were soiled. One set of towels for two people...yes, you can call for more but in a two room suite and res is for two, don't you think someone would have planned ahead? Steam room (co-Ed) door doesn't close and no water in... More

Porton is a decent hotel in Poblado, a good neighborhood in Medellin, and is facing a large upscale shopping mall named Santafe. The hotel has a dated, tired feel to it, due to the interior decorating, which is so nineties. The staff is courteous and professional. All in all there is not much noteworthy about Porton hotel, which is probably... More

The hotel is located in a great place, near the SantaFe Mall and the Oviedo Mall. Rooms are very nice and the breakfast very well served. The gym is not nice, the machines are old or not functioning and it was a bit dirty.

This is a good, solid hotel. The staff are friendly and helpful. At least one member of staff speaks excellent English, but, as with most of Colombia, Spanish will be much more useful. I cannot give this hotel more than 4 for a rating, because it is not a top of the line hotel. That said, it is the best... More

The Portón Medellin Hotel has several advantages: First, it is situated strategically between 2 of the most important and nicest shopping centres in the city. Since to get anywhere you have to either go uphill or downhill, not being at the very top is a big plus. Next is the reasonable walking distance from the city metro system. In a... More

The staff was amazing, extremely friendly and went absolutely out of their way to make sure I was taken care of...thanks to tatiana(front desk) for her hospitality. The hotel spa will come to your room and give you a massage that will make you feel like a million bucks. Oh yeah, the restaurant has the most amazing arroz con coco... More

The hotel is located amongst all the other big hotels in the southern part of Medellín, which is quite safe and has lots of restaurants and bars close by. The hotel restaurant itself was very good, too and reception service was very helpful and friendly. We got two massages in the Spa on short notice although they were not the... More