Hotel lovely and peaceful ,pool really cold but I could just dip my toes a bit. Staff are really good and helpful especially bolis and Mira in restaunt and bar they had us laughing so much the room boy was good and made really nice things with towels for the room.my biggest gripe is the. Food. Breakfast was good had... More

We stayed in this hotel in March 2013. For us it was the first time we visited El Gouna, and we were lucky to stay in the best hotel this destination offers. Especially for a relaxing holiday, the hotel was quiet and the staff was very friendly and helpful, both in the restaurant and at the front desk. Also housekeeping... More

I have been in the Mosaique in november 2012, march 2013 and have already booked to go back next month. This is the place to be when you'r into a relaxing and quiet holiday. No noisy and pushing animation, no loud music, very helpful and friendly staff, from reception to the cleaning staff. Everything is done to give you that... More

We have stayed in El Gouna numerous times and decided to try this hotel last year for a change. We found the staff were very friendly and helpful, especially Zakharia on reception and the manageress Mrs. Rheinhald, who was ever present and helpful. We were also offered the facilities at the Fanadir next door when there was an Egyptian bank... More

Nice looking hotel but terrible service. Untrained staff who were unable to help us with anything in addition to being unfriendly. Lots of problems with the room including missing towels, and a broken TV.

Having previously stayed here and suffered atrocious service soon after it opened, we thought we would give Mosaique another go a year later with hopes that it had improved. Unfortunately, service is even worse than our last stay; a real shame seeing as the hotel's location is so close to El Gouna's popular Abu Tig Marina. On arrival, the extremely... More

we stayed here september 2011 (but have had to put in feb 12) .we loved it the staff in mosaique where all really nice expecially the breakfast staff and pool guy. we ate at fanidir in the evening apart from when we did the dine around .,and we had a few drinks there before going to our room at night... More

Earlier this year we went to El Gouna on a kitesurfing trip and stayed at the Fanadir (same ownership and located next door). Wee really enjoyed the holiday and our stay so booked again for November. However, when we arrived at the airport we were told they had changed our hotel. As it turns out this was not the hotel's... More

This was our second visit to the hotel and it was even better than the first holiday. The hotel was run with friendly help and polite staff. The management team were there at your beck and call and call the chefs were always on hand to go through the menu with you. The setting of the hotel is divine with... More