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Mercure Hurghada

4.0 of 5
Safaga Road km 12, Hurghada, Egypt (Formerly Sofitel)
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Mercure Hurghada
Ranked #3 of 166 hotels in Hurghada
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794 reviews from our community

    Trip type
Traveller rating
    508
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Date Rating
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 15 May 2013 NEW via mobile

We travelled to Egypt as a female trio, we asked for connecting rooms, which was granted. The airport is only about 15 mins away, yet no overhead noise experienced. Our arrival at reception was greeted with warmth and smiles. The entire staff at Mercure are truly amazing!! The animation team are professional and work so hard to entertain all tastes.... More

Was this review helpful? Yes 2
Aladin S, General Manager at Mercure Hurghada, responded to this review
17 May 2013

Dear Amanda, We are so glad to hear you had a thoroughly pleasant stay at Mercure Hurghada. I totally agree with you that memories of the sunny paradise nestled on the private beach of the crystal clear turquoise lagoon surely will call a warm smile on your face even many years after. I am glad that you’ve discovered one of... More

Lincoln, United Kingdom
2 reviews
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 14 May 2013 NEW

Myself and 2 friends went here for a weeks break, we couldn't have chosen a better place to stay. The hotel, you couldn't fault it, rooms were spacious and clean and it's grounds were amazing and very well looked after. The staff right from the word "go" were so friendly, helpful and couldn't do enough for us we felt like... More

Was this review helpful? Yes 3
Aladin S, General Manager at Mercure Hurghada, responded to this review
15 May 2013

Dear Guest, I am so glad to learn you had an outstanding stay at Mercure Hurghada. In such moments like reading your praise for Mercure’s Team, I am proud to be one of those sincerely devoted men and women that working in Mercure and day after day put their passion and talent to achieve our mutual goal – making the... More

egypt sha
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 11 May 2013 NEW

we have had lovely holiday in this hotel we do like the service from mahmoud ahmed at main rest, we like also the pool bar and the fish resturant we say thank you to mahmoud ahmed for his perfect service during our stay we will go to luxor for sofitel karnak next time and this hotel aswell

Was this review helpful? Yes
Aladin S, General Manager at Mercure Hurghada, responded to this review
13 May 2013

Dear Guest, Thank you for your sincere comment. All Mercure Team is pleased to know that you had a pleasant stay with us and enjoyed professional service throughout the hotel. I will personally congratulate Mahmoud Amed for his outstanding performance which made your vacation exceptionally pleasant. I wish you an excellent stay at Sofitel Karnak and hope to be your... More

1 review
1 of 5 stars Reviewed 8 May 2013 via mobile

Very small rooms, quality and variety of food very bad, kids club wasn't operating during our stay, poor animation programs, unhelpful staff, we stayed for 6 days 5 nights and we spent about 4 days outside the resort because we didn't find any kind of activities

Was this review helpful? Yes
Aladin S, General Manager at Mercure Hurghada, responded to this review
15 May 2013

Dear Sir, Thank you for your short and intriguing review posted from a mobile. Unfortunately I couldn't find any trace of a reservation having the same experience as the one mentioned in your review. Since the information you posted is not supported by any single detail, such as your name, city, period of stay or kind of activities you expected,... More

London, United Kingdom
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed 5 May 2013

My wife and I have just returned from a week at the Mercure Hurghada. The initial welcome was not overly warm, which was a little disappointing, however, that was the exception to the rule as the vast majority of the staff were very welcoming. The general management team of the hotel are very visible and each day we were asked... More

Was this review helpful? Yes 3
London
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 30 April 2013

There are many good reviews written on here about the Mercure Hurghada , and all of them are true , however not much is written about how child friendly this resort is. My husband & I stayed here with our twin 3 year old girls for 7 nights , every minute of the day was filled with smiley & friendly... More

Was this review helpful? Yes 3
Aladin S, General Manager at Mercure Hurghada, responded to this review
13 May 2013

Dear Elena, Thank you very much for taking the time to post your amiable review on Tripadvisor. “A home away from home – child friendly hotel” what touching words to express your satisfaction on your recent stay at Mercure Hurghada. I am extremely happy to know that you appreciated the kids activities, various, delicious food items, exclusive sandy beach and... More

Nigniy Novgorod
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed 29 April 2013

Visited this hotel for the second time.For the second time it was awesome,amazing ,wonderful,magnificently!!!!I was in this hotel with my friends,(they visited this hotel for the first time)Needless to say that everithing was perfect. from arrival to departure. The stuff-is perfect always!!!! reef-oh my God,it's amazing for me,snorkling everyday and watching for so many beautiful fish and corals. Beach is... More

Was this review helpful? Yes 2
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 26 April 2013 via mobile

Great hotel great staff great food great genral manager mr alaa el din it must be 5 stars i stay 3 nights and it was the best nights ever with great animation team All egyptain must visit it to enjoy all guest from all the world must visit it hytham hassan from cairo

Was this review helpful? Yes 1
Aladin S, General Manager at Mercure Hurghada, responded to this review
28 April 2013

Dear Hytham, Thank you very much for your comments, so heartfelt and enthusiastic. We honored that you place us on the same level with a 5 stars hotels, but the most important for us is not the stars – it is the happy smiles of our Guests. We are excited to learn that your stay at Mercure became some of... More

Ipswich, England, United Kingdom
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 24 April 2013

Although Egypt has recently had its problems , this in no way detracted from our amazing holiday experience at this wonderful hotel. In fact, we probably benefitted from any problems that country have been experiencing because tourists are treated so well and are safeguarded , almost given VIP status. During our stay, we were thourghly spoilt by the attentive staff,... More

Was this review helpful? Yes 7
Aladin S, General Manager at Mercure Hurghada, responded to this review
25 April 2013

Dear Guest, Thank you for choosing Mercure Hurghada for your recent trip to Egypt and posting your supportive review. I am delighted to learn how pleasant and relaxing was your stay at Mercure. Your comments about Mercure Team are truly heartwarming and serve us as best encouragement and inspiration. We can’t wait to welcome all your family at Mercure Hurghada,... More

Vienna, Austria
1 review
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 19 April 2013

My girlfriend and I just returned from a great All-Inclusive stay at the Mercure Hurghada. This was my second visit to Hurghada, and the experience was remarkable better. I enjoyed the fact, that this hotel is close to the airport. It only takes about 10 minutes to get from the airport to the resort! (Still, you hardly hear any planes... More

Was this review helpful? Yes 3
 
 
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Additional Information about Mercure Hurghada

Also Known As:
Mercure Hurghada Hotel Hurghada
Mercure Hurghada Hotel
Sofitel Hurghada
Accor Hurghada
Hurghada Sofitel
Address: Safaga Road km 12, Hurghada, Egypt (Formerly Sofitel)
Phone Number:
Region: Egypt > Red Sea and Sinai > Hurghada
Amenities:
Bar/Lounge Beach Fitness Centre Free Parking Children Activities Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotels in Hurghada
#2 Luxury Hotels in Hurghada
#2 On the Beach Hotels in Hurghada
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Mercure Hurghada is the perfect holiday destination for people who want to do everything or nothing at all. Conveniently located just 10 minutes from the international airport, at the exclusive Hurghada beach resort, this exquisite venue offers guests the ultimate in pure luxury with a private, picture-perfect beach, elegant restaurants and incomparable service. ... more   less 
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