IM BRITISH LADY MARRIED TO EGYPTIAN MAN been all over egypt now for 25 years many many hotels from 1star to 5 stars nevr in all my life have i been treated this way :( this hotel is NOT NOT NOT a hotel its a sewer it took 3 hours to check in :( not even a welcome drink or... More

In one sentence-get away from this hotel. It is one of those huge old tired resorts, which has completely lost its edge and has now turned into a disaster. Rooms are smelly, lagoon is basically a smelly canal, staff is totally demotivated and beds and chairs are half broken. I could keep on writing but bottom line is the same-stay... More

Just returned from a weeks stay at this hotel,the hotel is full of Russians which would not normally bother me but I have never met so many rude guests at one hotel! They do not believe in queuing and pile as much as they can on several plates,go straight to front at bar and bark their request for drinks, We... More

Spent 1 week in April in the resort. Wether fantastic, littly windy, but it helped us get tan very quickly. Stuff very helpful, not pushy at all, which was a nice surprise for Egypt conditions. Pavements were swept couple of times a day, rooms spacious and clean (bathroom requires some renovation actions :-) Overall holidays considered very pleasant and relaxing.... More

I was at this hotel in March. It was a very friendly staff, especially Ahmed Arian he was very sweet, helpful and ministered unto us up in the best way :-) The hotel is nice, but there are many Russians, and they take up a lot. It would be great if there were more Scandinavians.

We spent 1 wonderfull week in this hotel in december 2012. We liked the location of the hotel.The staff was very kind and helpful. The Crazy Waves team was the best, thanks for Sayed for him help, we had a beautifull journey on the glass boat with amazing snorkelling, where the crew was very professional. I wish I can go... More

Super service. Very friendly staff. if you are not russian, tell them. You´ll get the best service.. (just say Thanks when you are served and smile, that´s enough! and don´t drink to much alcohol. Just behave..then they know you are not russian) they are sick and tiered of russians.!!we all where... we got upgraded right away. sea view deluxe rooms.... More

Me and my wife was there mid february at palacio an was stunned by its beauty and service from the staff. The area of the hotel and the service you can by, if its diving, snorkling or safari is very satisfying. However there is of course two sides of a medallion. There was no free wi-fi, the internet that you... More

i just returned from suuny dayes elpalacio after 4 dayes accomedation there.... really the hotel is very good one .but management is bad specially in times where hotel is very crowded as i was..food is not good .no varieties..but the staff did their best to make u enjoying...... could be better if maneging staff spend some money and effort