Our holiday didn't get off to the best of starts when we were told not to take our cases to our room, as a porter would bring them. After sitting in our room for an hour we were still waiting! I phoned customer relations and they said they were on their way......nothing, I went to the lobby and spoke to... More

Just got back from this hotel after a 10 day stay. Arrival was speedy we were given was a spacious family room which overlooked the heated family pool (block 35). The room itself was clean but the finish of the fixtures and fitting were quite tired. Beds large and comfy, balcony also spacious but really it was too cold to... More

we booked this holiday 3 weeks before we went through Thomas Cook (holiday 31st Jan- 7th Feb). We were fully aware of the two types of All Inclusive before we booked and had seen on trip advisor that TC guests were getting the Ultra and use of the ala carte restaurants. We booked the holiday believeing we had booked the... More

Just a short review as there are so many for people to read. Right here goes. We have travelled around the world and have a good degree of experience as travellers, in recent years with a child. I know this hotel has not suited everyone but that's the law of the world. For us it was brilliant. We were treated... More

just got back from two weeks here, hotel very big but very nice. food reasonable, rooms spacious and clean and comfortable. entertainment team were fab, aerobics every day and a show most nights and they do try very hard to keep you entertained. some of the public areas are a bit grubby and there is a lot of work going... More

We have just come back after 10 nights with thomas cook we went with our 3yr old daughter we had a couple of cloudy days but other than that great. There are 3 types of all inclusive but as we booked with tc we were VIP take advantage of the al a carte restaurants they are great. My little girl... More

We have just returned from a week at the Sunrise Royal and whilst we had a nice time I don't think that we will be returning. Egypt's 5 star is our 3 star and the "all inclusive" didn't include any of the a la carte restaurants. We weren't told by Thomas Cook that we would have to pay extra to... More

Stayed from 3rd to 10th Feb. The hotel is miles from anywhere but clean and friendly staff apart from one in reception who was down right rude and didnt see him smile once when i was there. Our room was in block 15, central location but very basic. Didnt think much of the stained seats in the room. On our... More

We stayed at the Royal Makadi Resort from the 3rd to the 10th- Got back last night. Check in :- Welcomed with a drink in the lobby bar and our luggage was taken to the room. This did take approx 40 mins but gave us time to relax in our room before dinner. Rooms: Simple, very clean Egyptian room. We... More