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The Gateway Hotel Athwa Lines Surat Reviews, Surat

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The Gateway Hotel Athwa Lines Surat

3.5 of 5
Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
Hotel amenities
The Gateway Hotel Athwa Lines Surat
93 traveller photos
Ranked #2 of 31 hotels in Surat
4.0 of 5 stars 184 Reviews
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184 reviews from our community

    Trip type
Traveller rating
    70
    80
    24
    5
    5
Date Rating
Durban, South Africa
Contributor
15 reviews 15 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
2 helpful votes 2 helpful votes
“A Home Of Luxury”
5 of 5 stars Reviewed 16 May 2013 NEW

This hotel makes you feel so welcomed from the moment you walk in and the staff is extremely friendly with a very high level of service standard. This hotel is really a hotel that can make you feel like Royalty. The rooms are magnificent and the complimentary sauna, steam room and Jacuzzi is so amazing with spectacular views from the... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review
17 May 2013

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your stay and that services rendered by my team were to your satisfaction. It is feedback from esteemed guests like you that helps us to constantly introspect... More

Watford, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Excellent Hotel”
5 of 5 stars Reviewed 15 May 2013 NEW

We stayed at this hotel for 16 nights and the hotel was fabulous. My little 18 month baby was the centre of attention for all the staff and they could not do enough for us. They made us feel very welcome The riverside twin room was cleaned excellently everyday and the breakfast was lots of variety the staff bent over... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review
16 May 2013

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your stay in our hotel and the services rendered by my team were to your satisfaction. It is feedback from esteemed guests like you that helps us... More

Mumbai
Senior Contributor
44 reviews 44 reviews
44 hotel reviews
Reviews in 29 cities Reviews in 29 cities
13 helpful votes 13 helpful votes
“Value for money”
4 of 5 stars Reviewed 14 May 2013 NEW

The hotel is well located in as much as it is well connected to all parts of the city and the industrial belt Hazira and also it is located in a serene and calm place. Rooms are very nicely made and all the required amenities are there and also well placed. The staff is very courteous and whatever little is... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review
18 May 2013

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your stay and that services rendered by my team were to your satisfaction. It is feedback from esteemed guests like you that helps us to constantly introspect... More

Surat, India
Contributor
11 reviews 11 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
6 helpful votes 6 helpful votes
“midnight coffee”
4 of 5 stars Reviewed 8 May 2013

I recently went for some coffee at midnight to this hotel and found that it was a great place to unwind and relax after a hard days work in the company of friends. though a little expensive but worth every penny for the luxury and ambience of the place. Now I think I will go to this hotel more often.

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review
10 May 2013

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your visit to our hotel and the services rendered by my team were to your satisfaction. It is feedback from esteemed guests like you that helps us... More

Noida, India
2 reviews
Reviews in 2 cities Reviews in 2 cities
“NICE EXPERIENCE”
4 of 5 stars Reviewed 7 May 2013

I stayed here for one night last week.It was a wow experience .Very good and polite staff.We ordered dinner in the room but not good experience Dhania Murg and Biryani was far from expectation.However braekfast was fablous.House keeping staff was very cooperative so was front desk.

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review
10 May 2013

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am pleased to note that overall you enjoyed your stay and that services rendered by my team were to your satisfaction. I regret to note about the inconvenience caused to you with regards to the... More

Stanger, KwaZulu-Natal, South Africa
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Excellent Service”
5 of 5 stars Reviewed 5 May 2013

We stayed here in April for 3 nights. Excellent service and very friendly staff!! No problems at all, great breakfast, clean and well maintained, they even packed a light lunch for us as we were leaving by train to Mumbai! Will recommend this hotel to everyone! Great view of the river and city. Top class, really enjoyed our stay there,... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review
6 May 2013

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your stay and that services rendered by my team were to your satisfaction. It is feedback from esteemed guests like you that helps us to constantly introspect... More

Surat, India
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 17 cities Reviews in 17 cities
9 helpful votes 9 helpful votes
“Really 5 Star.”
5 of 5 stars Reviewed 30 April 2013

Very nice hotel on the riverside and rooms are spacious and nicely decorated. They give very good rate for corporate clients. We stayed here for our group get together and have dinner in their 24 hour restaurant at around midnight. Very good service and cool ambience. Like to come again for food. Go for river facing rooms on higher floor.... More

Was this review helpful? Yes
See 2 more reviews by DrPrashantDesai for Surat
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review
1 May 2013

Dear Dr. Desai, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your stay and that services rendered by my team were to your satisfaction. It is feedback from esteemed guests like you that helps us to constantly... More

Nagpur, India
Senior Reviewer
10 reviews 10 reviews
9 hotel reviews
Reviews in 9 cities Reviews in 9 cities
4 helpful votes 4 helpful votes
“Very Good Place to stay”
5 of 5 stars Reviewed 27 April 2013

I stayed one night at this hotel, the check in/ check out was quick and luggage was handled swiftly and moved in/out to the room, The rooms are very clean and well maintained, authentic Gujrati food is excellent,But breakfast is served from 0700hrs, it is very difficult for those who are boarding flight in morning, pl. don't rely on wake... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review
29 April 2013

Dear Mr. Sapate, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am pleased to note that overall you enjoyed your stay and that services rendered by my team were to your satisfaction. I regret to note about the inconvenience caused to you with regards to... More

India
Top Contributor
87 reviews 87 reviews
24 hotel reviews
Reviews in 33 cities Reviews in 33 cities
41 helpful votes 41 helpful votes
“Good place”
4 of 5 stars Reviewed 24 April 2013

I drove from Dwarka to Surat and stayed one night at this hotel. We reached around 8pm, the checkin was quick and luggage was handled swiftly and moved to the room. Since I was driving to the place, they offered to clean the car and did it before we left at 7am. The rooms are clean and well appointed. They... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review
25 April 2013

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I am delighted to note that overall you enjoyed your stay and that services rendered by my team were to your satisfaction. It is feedback from esteemed guests like you that helps us to constantly introspect... More

Hyderabad, India
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Comfortable stay and good food”
4 of 5 stars Reviewed 23 April 2013

I stayed at this hotel for a night while I was in Surat for work along with a few peers. The property is huge but not grand. Pros: 1. The check for the entire group was handled pretty smoothly although we were quite a large group. 2. The staff was helpful and courteous. 3. I was given a room upgrade... More

Was this review helpful? Yes
Amit_Mehta_TGH, General Manager at The Gateway Hotel Athwa Lines Surat, responded to this review
24 April 2013

Dear Guest, Greetings from The Gateway Hotel, Surat! Thank you for sparing time and posting your detailed review of our hotel on Trip Advisor. I regret to note about the inconvenience caused to you with regards to the slow service in the restaurant & the discourteous attitude of our associate. Your feedback is really important for us and I have... More

 
 
The Gateway Hotel Athwa Lines Surat
The Gateway Hotel Athwa Lines Surat
4.0 of 5 stars 184 reviews
Enter dates 1 night 2 nights
 
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Additional Information about The Gateway Hotel Athwa Lines Surat

Address: Ambika Niketan, Athwa Lines | Dumas Road, Surat 395007, India
Region: India > Gujarat > Surat
Amenities:
Business Centre Fitness Centre Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 31 hotels in Surat
Price Range: $
Hotel Class:3.5 star (3.5*)
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The Gateway Hotel Athwa Lines Surat
Ambika Niketan, Athwa Lines Dumas Road
Surat 395007
India
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