It was nice hotel to stay.We were there for a day.Food was good.Staff always looked confused.. Need to improve service. Location was OK. May not think of staying longer than a day. Many times there was no one at the reception desk. The staff behaved as if they were not interested.Lift was nonoperational.

I have stayed in many hotel but this one was the worst of all. We stayed here because of some reference and they gave us premium room but there premium rooms were worst than normal rooms of a good hotel. The cable was not working because of some set up box which they promised will be done on 2nd day... More

i never saw this type of low class hotel in my life.food is lower quality than roadside dhaba & management is too bad in attitude.so beware don`t book hare or from travelguru.they cheated people for the name of provide good hotel to the customer.

the first two days that i stayed in Deluxe House Boats were excellent. The stay at this hotel totally reversed my opinion about Kashmir tourism. There was absolutely no courtesy from the hotel staff. There is no coordination between the hotel manager and the other staff. We had ordered dinner for two of us. after waiting for more than 2... More

They show this hotel on net and shift guests to another shabby and dormitory type hotels at last moment saying that now rooms are not available. Beware of this hotel. We done booking through Travelguru and had to spend our valuable time and booked into another hotel at last moment.Never never never do the booking on net and pay in... More

We, Mrs. & Mr. Sethi went on a vacation to Kashmir from 9th March till 15th March. We booked all our tour from City Plaza Hotel located in the center and close to almost everything we need to be in Srinagar. The staff was very helpful and decent. The rooms were also very clean and we had no problem in... More

We came here in the season of winter with a little fear about the temparature. We also had little doubt that how pleasant our stay would be in this season in kashmir. But believe me when we left kashmir our heart was heavy. All this credit goes to the natural beauty of kashmir and the kind of hospitality that we... More

We were 4 ladies wanted to book secured and safe hotel in Srinagar. After reading the reviews and looking out the photos, we decided to book this hotel and believe me we wasted our money. A tourist can adjust 2-3 poor services but we had to face each and every poor service in this hotel. 1) After spending whole day... More

they were so good to us and during turmial we didnt came to know anything is there. staff so good owner himself took good care of us.i sugest u should visit there so clean and staff so helpful they are their to help u in the midnight 2 . actually my kid got high fever in the midnight whole valley... More