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The Gateway Hotel Old Port Rd Mangalore

3.5 of 5
Old Port Road, Mangalore 575001, India
Hotel amenities
The Gateway Hotel Old Port Rd Mangalore
Ranked #7 of 31 hotels in Mangalore
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121 reviews from our community

Traveller rating
    24
    54
    32
    7
    4
See reviews for
Families
29
 
Couples
17
 
Solo
22
 
Business
59
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Bangalore
Senior Contributor
34 reviews 34 reviews
34 hotel reviews
Reviews in 24 cities Reviews in 24 cities
54 helpful votes 54 helpful votes
4 of 5 stars Reviewed 11 May 2013

Best In Mangalore, no doubt about it,Staff very friendly , tasty breakfast. Old dated hotel but very nicely maintained. Wouold stay again here . Good front office staff , always eager to help.Very prompt room service, always go for higher floor rooms which gives a good view of the sea/old port.

Was this review helpful? Yes 2
gateway m, General Manager at The Gateway Hotel Old Port Rd Mangalore, responded to this review
13 May 2013

Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for your patronage and your recent stay with us. Also, thank you for taking the time to post your comment. I have read your compliments about our staff and of the services you received. We are glad to have provided you with an enjoyable stay with us. Thank... More

Bangalore, India
Contributor
19 reviews 19 reviews
19 hotel reviews
Reviews in 14 cities Reviews in 14 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 28 April 2013

I stayed at the Gateway Hotel in Mangalore as I was going in the morning to Manipal which is about 90 minutes away. Check in took a bit longer than I thought but it was ok as they were trying to find me a nicer room. I had to play the "baggage game" with them as they took my bags... More

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gateway m, General Manager at The Gateway Hotel Old Port Rd Mangalore, responded to this review
30 April 2013

Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you for having stayed with us during your visit to Mangalore. Please do kindly accept my sincere apologies for the inconvenience caused to you on account of delay in baggage delivery during your stay with us. I have noted your feedback and have taken this up in detail with... More

Lisbon, Portugal
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 27 April 2013 via mobile

Sincerely it was a disappointment. The rooms are ok (although a little old and worn), the hotel itself needs renovation urgently. The staff was friendly and put an effort to help and make me comfortable. The conference rooms are really worn out, and shouldn't be use for any costumer related activity. It was also on this area that found lots... More

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gateway m, General Manager at The Gateway Hotel Old Port Rd Mangalore, responded to this review
30 April 2013

Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! At the outset, I wish to thank you profusely for sparing your valuable time and giving us your feedback on the experience you had during your recent stay with us. I was deeply perturbed to hear about the presence of cockroaches in the banquet hall. We are deeply embarrassed and... More

Mumbai, Maharashtra, India
Top Contributor
55 reviews 55 reviews
10 hotel reviews
Reviews in 11 cities Reviews in 11 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 20 April 2013

This is a very cozy place in Mangalore. The facility is well kept, neat and functional. Not exactly the lap of luxury but even so, very comfortable with all amenities and features in good condition. Restaurants serve excellent food and offer good service; likewise, breakfast also has a wide spread to cater to all tastes.

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gateway m, General Manager at The Gateway Hotel Old Port Rd Mangalore, responded to this review
22 April 2013

Dear Guest, Greetings to you from The Gateway Hotel, Mangalore!!! Thank you very much for your feedback. We are really glad that you enjoyed your stay with us. May I take this opportunity to also thank you for your kind patronage of the Taj Group of Hotels, and for your kind compliments for the food and services at our restaurants.... More

Mumbai, Maharashtra, India
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 19 April 2013

Will recommend this place as one of the best option at Mangalore. Nice property having an excellent team of people to take very good care of the guest. In addition it serves varied cuisines with good test.

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gateway m, General Manager at The Gateway Hotel Old Port Rd Mangalore, responded to this review
22 April 2013

Dear Guest, Greetings to you from The Gateway Hotel,Mangalore!!! Thank you very much for your feedback regarding your stay experience at our hotel. The services of our staff has indeed upheld the trust an traditions of the Taj and it was really kind of you to bring this to our notice. Thanking you also for the compliments regarding the cuisine... More

Bangalore
1 review
4 of 5 stars Reviewed 29 March 2013

Stayed with family for a day. Booked through Cleartrip, reservation was confirmed within an hour. Surprise at checkin time, got an upgrade to a superior room! Also we were allowed for a late checkout (by 6 hrs), free of cost! All the staff were very polite and helpful. Had all the meals in the hotel and we could get what... More

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Review collected in partnership with Cleartrip

gateway m, General Manager at The Gateway Hotel Old Port Rd Mangalore, responded to this review
2 April 2013

Dear Guest, Greetings from The Gateway Hotel, Mangalore !!! Thank you for taking the time to provide your feedback regarding our hotel. I would also like to thank you for your kind appreciation on our services provided , our food quality and your compliments for our associates . I have passed your compliments to our team here and they are... More

Bangalore, India
Senior Contributor
30 reviews 30 reviews
28 hotel reviews
Reviews in 20 cities Reviews in 20 cities
10 helpful votes 10 helpful votes
3 of 5 stars Reviewed 26 March 2013

I have stayed at Gateway properties before, but this is one of those, which desperately needs an overhaul. The rooms are neat and clean, however, old and tired. The food, needs work. The staff, warm, friendly and courteous. The only reason to give it an average rating is the staff.

Was this review helpful? Yes
gateway m, General Manager at The Gateway Hotel Old Port Rd Mangalore, responded to this review
27 March 2013

Dear Guest, Greetings from The Gateway Hotel, Mangalore !!! Thank you for taking time to provide your feedback regarding our Hotel during your recent stay with us. At the outset I would like to sincerely apologise for not meeting upto your expectations. Our property is being upgraded in a phased manner and last year we completed one floor and the... More

Varanasi, India
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 9 cities Reviews in 9 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 March 2013

I stayed there on business. While checking in, they allotted us rooms on a floor where Smoking is allowed. Next day when I asked, we were shifted to Non Smoking room without fuss. All the rooms including bathrooms look like they could do with renovation. The furniture and fittings all look old and worn. The overall service is good. The... More

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Gurgaon, India
Contributor
15 reviews 15 reviews
14 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
3 of 5 stars Reviewed 15 March 2013

Its a quite old property, rooms are not good. The room give to me were having cracked cups, broken floor wood laminates, liking bath tub. Service and breakfast is good. location is near to SBI service bus stand.

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London, england
Top Contributor
89 reviews 89 reviews
45 hotel reviews
Reviews in 51 cities Reviews in 51 cities
59 helpful votes 59 helpful votes
3 of 5 stars Reviewed 19 February 2013

This is a reasonable mid range hotel. Reception was good (although we were allegedly given a room upgrade but the spec seemed identical to what I had booked!) and the room comfortable (at least until an air conditioning pipe broke and sprayed it with water......). The pool looks good but was also the main thoroughfare to a marketing promotion held... More

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Additional Information about The Gateway Hotel Old Port Rd Mangalore

Also Known As:
Gateway Hotel Mangalore
Address: Old Port Road, Mangalore 575001, India
Region: India > Karnataka > Mangalore
Amenities:
Bar/Lounge Business Centre Fitness Centre Restaurant Room Service Suites Swimming Pool
Hotel Style:
Ranked #7 of 31 hotels in Mangalore
Price Range: $
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
Away from the hustle and bustle, this beautiful hotel overlooks the picturesque sea and tranquil Netravati and Gurupur rivers. Bubbling with energy and with elegant Indian design cues, The Gateway Hotel provides warm hospitable service with a distinct personal touch. All guestrooms at The Gateway Hotel offer spacious comfort and contemporary style. Tastefully appointed and offering guest amenities like international direct dial facility, channel music, colour television with satellite programs and wonderful views. ... more   less 
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The Gateway Hotel Old Port Rd Mangalore
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