All hotel service were fast, efficient and polite. The room was nice but at top floor there was some noise from equipment during quiet nights. I think this could be addressed to my room only. Location as excellent for my Business visits. In total the service was outstanding but the room was average.

I have stayed several times, biggest plus point near to my office. Food has improved sustainably, specially South Indian dishes and other food. Spread is good and has a good variety, taste has improved. I must thank chef Kalyani and from café Pulok and Sharad always takes care of me. I must mentioned the guy at FO - Aditya -... More

Well to start with, I'm into frequent business travels and have a flavor of almost all 4 & 5 stars across country. (not been to NE though) I could have thought of this being high hopes, but the entire three day trip was a sheer disappointment. Check in: two hours prior to check in, I informed the front desk about... More

1. Room Service takes lots of time against the request. 2. The entire room been folded due to pipe leakage in the room i stayed on 10 & 11 May 2013 3. no proper basic material kept in lavatories. 4. Need to call Reception again and again for Hot Water in bathroom.

Overall good. The reception staff can be more customer oriented and having a smile on their face would be an added creme on the cake. Perhaps we should have discounts in Pune to like the Delhi branch.

We stayed here on our recent trip to Pune. It is located close to the Pune bypass on the Mumbai-Bangalore highway right in the middle of the Hinjewadi IT Park. The staff was courteous and helpful. Check-in and check-out was hassle-free. The rooms are excellent with 24x7 room service available on call. Our room package included complimentary breakfast and a... More

I stayed 2nights on an official trip. Room Service is very good and complementary internet speed is also very good. Buffet Breakfast is very good but buffet dinner is not that good. Service in cafeteria could definitely be improved. I was attending an office meeting from hotel room and had great difficulty in hearing due to the noise from neighboring... More

The food that is prepared for breakfast /dinner is bad. I really dnt like any of them.Staff was courteous and hotel is good but expensive.Overall I would liek to say it has been good except for the food which needs to be improved

I stayed at this hotel for 10 days in Apr 2013. My stay was comfortable and very nice. Staff was courteous and polite. Complimentary Breakfast was very good and I enjoyed the food and stay. Scopes for improvement. 1. Limited number of TV channels. 2. Pool was good but slightly small with no changing rooms. 3. The lounge(Slounge) had a... More