Our family - two adults and three kids - stayed at the hotel for 12 days and we were very satisfied. The staff at Heritage Inn is extremely helpful and friendly and we never needed anything. The hotel only has eight rooms so you really feel at home when you stay there. All rooms very clean and nice, the service... More

we will book Total 4 Rooms, Checkout 1.30 Manager ravi manish You Pay Rs.1000/- late hour we will argument not accept, so i pay that amount, my baby small ink on the bed sheet that also you pay new bed sheet amount, that guy very cheated, i will very suffer on this hotel, No Lift inside, Roof Restaurant 5th floor... More

Extremely clean hotel, comfortable bed, excellent ratio value/price, beautiful hotel. Hotel is just a couple of minutes from Ganga, all the people working there are so helpful and nice, I was really happy to stay there. In addition, they really took care of me when I arrived and wasn't at all feeling well (I was pretty sick). I was travelling... More

Stayed one night. The room was reasonably clean. Given there were three of us and we required an extra bed, it was a bit cramped. The beds were comfortable and we had no bug problems. The manager in the restaurant was very friendly, if a bit over-the-top. We had arranged for an early morning departure but the hotel had some... More

Very friendly people offering us late check-out and willing to help for other parts of the trip (train bookings and advice). Excellent rooms price/quality the best we got in India. Bathroom was very clean which was a relief after a day in Varanasi. Free wifi in the room.

This place was ok, but that's it. Our room reeked of bug killing chemicals. It took a day before the smell went away. Breakfast was mediocre, but the worst thing was the controlling, intrusive and incompetent staff. I was asked why I didn't look happier and was admonished for getting up to get my own hot water when the server... More

We spent two nights at the Heritage Inn hotel and were really delighted with the quality of the service we were provided with. You will be warmly welcomed by the hotel manager who will go out his way to cater to your needs. The room are very comfortable and equipped with modern bathrooms. There is a top-roof restaurand serving very... More

I spent a night over the hotel and everything was good. Small rooms, but really good and clean. The restaurant is great, I had two meals over there. The roof top view is amazing, you can see the river from there, and also it is just two minutes walking from the gaths. Go on, book your Varanasi trip at the... More

had a 2 day stay at this hotel in the month of march 2013.rooms were pretty small but well furnished n clean.beds were very soft n comfortable.toilets were clean.paid 3500rs for the rooms.felt rooms were a bit pricy but then all the hotels in varanasi were expensive.the staff was supportive.restaurant was vegetarian but tasty.restaurant staff was very helpful and helped... More