The Laguna, a Luxury Collection Resort & Spa

Address: Kawasan Pariwisata Nusa Dua Lot N 2, Nusa Dua, Bali 80363, Indonesia

Region: Indonesia > Bali > Nusa Dua Peninsula > Nusa Dua

Amenities:

Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access

Hotel Style:

#2 Family Hotels in Nusa Dua

#2 Romantic Hotels in Nusa Dua

#4 On the Beach Hotels in Nusa Dua

#6 Luxury Hotels in Nusa Dua

Price Range: $$

Hotel Class:5 star (5*)

Official Description (provided by the hotel):: Located in the exclusive Nusa Dua resort area, on Bali's most beautiful beach, the Laguna Resort & Spa boast panoramic view of Indian Ocean. The 257 guest rooms and 19 suites combine modern Balinese style with evocative tropical garden or lagoon views, the resort’s unique Lagoon Access Rooms allow you to step from your private balcony directly into crystal-clear lagoon waters while the 11 pool villas feature expansive private pools. Enjoy our seven swimmable lagoons, the first swimmable lagoon in the world, stretching over 5,000-square-metres though the resort. The Lagoon Spa promises unforgettable activities while our 24-hour Butler Service ensures a matchless experience. The Laguna Resort & Spa offers a wide range of dining options featuring cuisines from around the world. Banyubiru featuring pan-Asian and International cuisines. Arwana, a beachfront restaurant, offers an extensive and unparalled premium coastal cuisine with fresh and live seafood as well as an oyster and sushi bar. Cornerstone features a wine room with a unique setting for private dining and a deli highlighting a sambal corner, a variety of homemade ice creams, chocolates, cakes and daily specialties from the rotisserie oven. In addition, our poolside Kul Kul Bar, Cascade Garden Lounge and Bar, and Sapphire Lagoon Bar offer signature cocktails, wine, spirits and light bites. ... more less

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Also Known As:: The Laguna, a Luxury Collection Hotel; The Laguna, a Luxury Collection Hotel Nusa Dua; The Laguna, a Luxury Collection Resort And Spa; Laguna Hotel Nusa Dua; The Laguna Hotel; The Laguna, a Luxury Collection Resort & Spa Bali/Nusa Dua

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1,266 reviews from our community

See which rooms travellers prefer - 186 traveller tips

Crheimy

Chicago, Illinois

Reviewer

4 reviews

Reviews in 3 cities

“Nice grounds, aging rooms, poor service”

Reviewed 18 May 2013 NEW

The stay at The Laguna started off with a friendly reception and escort to our room and declined from that point on. It is alarming to think that this resort is in the same family as Naka Island. The property is aging and perhaps failing. This review is not in chronological order as I want to first draw attention to... More

Was this review helpful? Yes 1

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prouin

paris

2 reviews

Reviews in 2 cities

6 helpful votes

“Nice resort with human touch.”

Reviewed 15 May 2013 NEW

Outstanding service on the resort. Perfectly maintained comparing to the closest resorts. The two restaurants feature slightly the same items but the service remain really outstanding. Nice cocktails at the Kulkul bar under the indonesian breeze, the 7 lagoon pools a perfect place for rest with calm and attention.

Dear Prouin, Warmest wishes from The Laguna Resort & Spa! We would like to thank you for your positive review in regards with our Resort, grounds, restaurants, and especially our staff. Further, we are pleased to learn that our efforts to make your stay a memorable one are well recognized. Once again, thank you for your nice review and we... More

juspa

aberdeen

Senior Reviewer

7 reviews

7 hotel reviews

Reviews in 7 cities

12 helpful votes

“Paradise Holiday!”

Reviewed 13 May 2013 NEW

A special holiday for Hubby and myself! After a very long flight, we arrived to a wonderful resort ,beach and lagoons. We took a few trips to see the real Bali, but were grateful to come back to the tranquility of The Laguna. The beach bar at night with music was atmospheric ,not too pricey( if you picked the happy... More

Dear Juspa, Warmest greetings from The Laguna Resort & Spa! We are glad that you had a wonderful and memorable stay at our Resort and we really appreciate your positive feedback regarding our resort, grounds, cuisine, and hospitality service. It concerned me that our seafood barbeque was not up to your satisfaction and this is surely not the standard we... More

Tonia H

Taipei, Taiwan

1 review

1 helpful vote

“A wonderful place to be”

Reviewed 9 May 2013

I would like to thank all the staffs who assisted us during our wonderful stay in Laguna. We were all greeted with a warm smile and kind assistance, especially the duty manaager Mr. Yasa did an upgrade for us which was an wow factor that kept us smiling all the way, and his kindness of explaining the hotel facilities. The... More

Dear Tonia H, Warmest greetings from The Laguna Resort & Spa! Thank you for your positive review in regards with our hospitality service and we are glad to learn that our staff has taken care of you very well. We will personally extend your nice feedback especially to Yasa and Watra who have made your stay with us a flawless... More

Michael J H

Melbourne Australia

Top Contributor

50 reviews

14 hotel reviews

Reviews in 13 cities

19 helpful votes

“Would we book again? In a Heartbeat!”

Reviewed 8 May 2013

When we think of Bali - we will always conjure up the warm breeze, sunny days, too many beautiful pools and the beach at The Laguna Resort – it was magical and after a few days our spirits were in a really good space. Up, up and upper! We have drifted further afield for holidays in recent times and overlooked... More

Dear Michael J H, Warmest greetings from The Laguna Resort & Spa! We really appreciate your positive feedback regarding all aspects of our Resort and we are glad to learn that everything we have offered you along your stay with us meets your expectation. We are committed to always improve all aspects of our Resort including our property and service... More

woous

Perth

3 helpful votes

“Beware the Upsell”

Arrived 9.30 am at hotel and was met by very friendly reception member. after being told our room wasn't ready yet ( as expected) she said we were booked in on an Expedia package and that we could upgrade to a suite for $300 extra. She took us to the suite and though rather grandiose but old fashioned we decided... More

Was this review helpful? Yes 3

Dear Woous, Warmest greetings from The Laguna Resort & Spa! Thank you very much for taking the time to post your review on TripAdvisor. I am most concerned that you had a disappointing experience at our resort. In reference to the upgrade fee, we regret that you felt that our associate has failed to provide you with clear information regarding... More

RonMol

6 reviews

5 hotel reviews

Reviews in 5 cities

11 helpful votes

“Exceptional experience”

Reviewed 7 May 2013 via mobile

I stayed in the 2 bedroom villa with my family during my recent holiday in Bali. This was my first visit to Laguna; I have stayed in numerous other hotels in Bali in the past. We had an exceptional stay in the resort. The 2 bedroom villa is outstanding: very spacious both inside the villa as well as the garden... More

Was this review helpful? Yes 2

Dear RonMol, Warmest greetings from The Laguna Resort & Spa! We are glad that you had a wonderful and memorable stay at one of our pool villas and we really appreciate your positive feedback regarding our resort, grounds, cuisine, and hospitality service. Further, we are pleased to learn that everything we offered you along your stay has exceeded your expectation.... More

Sleepless_Travelers

Dallas

Senior Contributor

23 reviews

23 hotel reviews

Reviews in 16 cities

38 helpful votes

“Could be better”

Reviewed 5 May 2013

This hotel could be so so much better. Lot of potential. First of all stay in Nusa Dua if you want a quieter part of town. Having been there with my wife, I think overall I would have preferred to stay in Seminyak which is a bit of a drive. The villas at this property are fabulous and not ridiculously... More

Dear Sleepless_Travelers, Warmest wishes from The Laguna Resort & Spa! Thank you for your nice feedback regarding our grounds and staff and we really appreciate your comment regarding our room condition which will be followed up when we next undertake our renovation program. Your feedback regarding our breakfast has been extended to our F&B team for their review and improvement.... More

whutcher

“Great resort in the island!!”

Reviewed 4 May 2013 via mobile

Stayed the laguna at the first time. it was amazing. The entire laguna team was amazing.The staff are very friendly. Especially wayan ragig with his unique smile. The restaurants are all amazing very good variety of food and good prices also lovely and very relaxing. The pools are all amazing from the kids to grow up they are all nice,... More

Dear Whutcher, Warmest wishes from The Laguna Resort & Spa! We really appreciate your positive insight regarding our Reosrt, grounds, restaurant, and staff. We are happy to learn that our staff took good care of you and we will share your positive feedback with our staff especially Wayan Ragig who has made your stay with us a personalized and memorable... More

Teretz09

4 helpful votes

“5 star rating maybe in 1980”

Reviewed 2 May 2013 via mobile

From the moment we stepped in the resort looked nice, then we got a closer look We had a pool access room, walking down the hall the smell is in bearable, carpet is 25 years old and smells moldy Then came the rooms, out dated by over 20 years and the air conditioning smelt like mould We had a tiny... More

Was this review helpful? Yes 4

Dear Teretz09, Thank you very much for taking the time to post your review on TripAdvisor. I am most concerned that you have left with such a negative feeling about our resort and I sincerely regret that we have failed to meet your expectations. Please rest assured that your valuable feedback regarding cleanliness is taken very seriously and followed up... More

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