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Marbella Suites Bandung

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Traveller (252)
360
Panoramas (66)
Room & Suite (325)

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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.

About

#116 of 282 hotels in Bandung
Location
Cleanliness
Service
Value
Marbella Suites Bandung is located with the Dago Pakar Resort, overlooking the beautifull skyline of Bandung City. The Hotel is accessible within 120 minutes drive from Indonesia's capital city - Jakarta and close to many factory outlets and night live entertainents.
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Property amenities
Free parking
Free internet
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Bicycle rental
Children Activities (Kid / Family Friendly)
Airport transportation
Wifi
Paid wifi
Pool / beach towels
Outdoor pool
Bar / lounge
Restaurant
Breakfast buffet
Car hire
Conference facilities
Banquet room
Meeting rooms
Spa
Massage
BBQ facilities
Concierge
Currency exchange
Newspaper
Non-smoking hotel
Shops
Sun loungers / beach chairs
24-hour front desk
Dry cleaning
Laundry service
Ironing service
Shoeshine
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Room features
Air conditioning
Private balcony
Room service
Safe
VIP room facilities
Kitchenette
Microwave
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Mountain View
Great View
274Reviews5Q+A34Room tips
Traveller rating
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Heru Setiawan wrote a review Dec 2023
Jakarta, Indonesia21 contributions5 helpful votes
+1
I stayed in this ngelected hotel from 24-25 Dec 2023. I came at 12.00 for registration with my family waiting in the car. The receptionist willy did not give the room as it was not ready yet. Understood very well about this situation. The room was ready and the key was given above 2 pm because I was skipped by one guest. Never mind I was still okay. But guest what when we enter the room ???? If I can find the worst word than terrible, I will use it to decribe this room. Disguisting yellow and black spots every where on the duvet and pillow case ( you can see the pics that I attached ). Tte Air Con very noisy and not cold. My family could sleep on such a kihd if spots then I delivered complained to their whatsapp, telling alll the condition, and needed see Manager on Duty. We did not want to touch the bed. And I was waiting for the manager in the lobby for almost 1 hours eventhough I already spoken to Rian ( FB ) but the name tag ia housekeeping staff. I also talked to willy that I was waiting for the MOD. Then I got information that the MOD will come by 5 pm. Ha...ha...ha.....seriously guys....no wonder you had very good service....my Godness. Ok, then I gave up, I told them I was waiting in the room. But when I saw my exhausted face if my family, I could not hold anymore, then somebody from engineering came bringing a tube of freon to fix the AC. I could not let them fixing the AC with my family had to wait. Then Finally, managerial level met me in the lobby ( I respected her by not telling her name ). Normative, she apologzed , telling it was not supposed to be happned. And she changed the room which was not even better. Yes it was neat for the duvet, but oh my God...spots still there. Moldy bathub sealant, peel off wallpaper, broken phones that could not be used, poor wifi poir TV....oh very frustrating !! Okay, it was useless. We were all tired. This manager did not know how to handle complain, no service recovery....no follow through.. No empathy...not at all. They dont care about their guests. I hope the management of Marbella took serioisly every complaints stated on every platforms. My suggestion to all travelller DONT STAY IN THIS HOTEL.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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ALdi Sirath wrote a review Jan 2022
Jakarta, Indonesia20 contributions6 helpful votes
Stayed at Marbella from Nov 7-8 2020, the experience was terrible. First, they messed up my booking, I booked via Agoda and the front desk told me they didn't recieved my bookings. So they put me in the rooms that is still available on the 11th floor!! The room was dirty, old, dusty, and had a lot of dead bugs at the balcony. One of the elevator wasn't working at the time, so I had to use the stairs from 11th floor to the ground floor eveytime I want to getout, because the lift was always full. What kind of service was that? Everyday at mornings and noons, the hotel area is very noisy from all the bugs making sounds. Also, the lobby is not clean. Lastly, on weekends there's always a traffic jam on the roads leading to the hotel and that will take you hours, to finally escape from that traffic.
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Date of stay: February 2021
Value
Cleanliness
Service
Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Anisa A wrote a review Oct 2021
Jakarta, Indonesia2 contributions8 helpful votes
The only positive about this hotel is its location, the view is amazing overlooking the hills, and also its swimming pool is superb, very big, kids love it. But the rest of this hotel needs improvement, towels and bed sheets, duvets and pillos case are greyish color, they are not looking clean and fresh , they are old and in need of change. I asked for new towels in the second day and it smells a bit like cat pee! The furnitures are old and need remodelling. Floors of public area are dirty!! They probably cut back of their cleaning services worker due to pandemic. Wall corners in public area covered in spider web. Won’t coming back here again.
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Date of stay: October 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Traveler12345 wrote a review Mar 2021
1 contribution
good price, nice place far away from crowded place. silent and giving some privacy staff are very helpfull the towel was not so clean, but the bathub was so nice i would be back here another time. thank youuuu
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Date of stay: March 2021
Value
Rooms
Service
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Alula S wrote a review Feb 2021
Depok, Indonesia139 contributions6 helpful votes
+1
I travelled with toddler and eldery,I can say the hotel has no service at all from deal with you luggage,long time check in eventhough not too crowded, I came arround 2pm and got room key at 4pm! And worst thing 1 of elevator was maintainance so takes half hour for the elevator to the room!Room condition was ok, not too clean not too dirty,however what doesn't make sense electric plug for microwave,chiller,and electric pot is only one, so you can imagine how it work.breakfast also terrible,, i came down at 8 am and the buffet was empty,take half hour to refill but turns out it was cold so came to my mind that they intend to keep the buffet empty. One thing alteast they have foam fun party at the pool that make kids happy
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Date of stay: November 2020Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Tinton Ivanovic wrote a review Mar 2020
6 contributions2 helpful votes
+1
It’s Really Annoying Me, Checkin Late, about 8 pm, and shocking me when I enter the room. The room was unacceptable, and not presentable. Mostly all the room amenities are dirty and look old. Bed sheet very wringkle seems like used already, and there’s a Dry sperm stain on the duvet cover. As well as the duvet inside Damn really moldy, black, there’s a lot of stain and fungus (I have a picture). Very dirty towel and pillow case color. It’s must be embracing Kosmian & Ratih Pudjiadi as the owner with 4 Stars Rating Hotels. It’s far from 4 start rating at all !!! Complained to both duty manager and Front office manager, they seems like don’t have any other room for me to move. And offer me to wait and change all amenities. They move me when I get mad and still have to wait for more 30 minutes to change amenities with the clear one. Everyday must be renew the room key to front desk, complained to GM but he didn’t know at all about the glitches. Means both manager hiding something!!!
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Date of stay: March 2020Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Chrisantiana S wrote a review Feb 2020
Bali, Indonesia124 contributions8 helpful votes
we are staying here with big group. about the room you need to do renovation and increase your cleanliness. the good things is not so far from public area and there is some cafe close by with good view and great ambience.
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Date of stay: August 2019
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Veralie wrote a review Jun 2019
Jakarta, Jakarta Raya, Indonesia78 contributions19 helpful votes
The room was big (too big actually :p ) but the furniture was old. Bathroom was not really clean. I had clogged wash basin when first arrived and requested a help from the room service. They sent a plumber within 5 minutes and fixed the problem. Really appreciate the quick assistance. Bed and pillow quality were good. I was lucky to have a room with cold AC because I read that some visitors had problems with their AC. They provided a wide variety of food and beverages for breakfast. Unfortunately, when a menu is finish, it took a looonggg time for them to refill the food. Staffs were nice and friendly. If you are looking for a budget hotel, this is a nice hotel to choose. But if you have more money, better to choose newer hotel.
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Date of stay: June 2019
Value
Service
Sleep Quality
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from GM_MarbellaSB, General Manager at Marbella Suites Bandung
Responded Jul 7, 2019
Dear Ms veralie Greetings from Marbella Suites Bandung! Thank you for having stayed with us and thank you for your appreciation of our staff . We are definitely taking your feedback into consideration for our improvements to be better. Seeing you soon at Marbella Suites Bandung on your next visit . Warmest regards, Aan Saeful Anwar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Chrisdian wrote a review May 2019
Jakarta, Indonesia5 contributions1 helpful vote
If you plan to go to Dago areas, i would recommend you to stay in this hotel, they have very spacious room to stay, good facilities (just need to improve little bit on Gym facilities), if you like to swim a lot, this place have nice pool, out bound facilities and many more, the breakfast food are variate.. nice hotel services...
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Date of stay: November 2018Trip type: Travelled as a couple
Room Tip: every room are good
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from GM_MarbellaSB, General Manager at Marbella Suites Bandung
Responded May 22, 2019
Dear Mr Chrisdian ardianto Greetings from Marbella Suites Bandung! Thank you for having stayed with us and thank you for your appreciation of our Hotel. I'm pleased to know that we have fulfilled your expectations. We do apologize for the inconvenience caused due to Gym Facilities maintannance With pleasure, We will always trying to improve our services for our guests who spend their precious time in our hotel I simply wait to welcome you and your family back on your next visit at Marbella Suites Bandung. Warmest regards, Aan Saeful Anwar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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GiGi Loe wrote a review Apr 2019
10 contributions1 helpful vote
TQ Mr Eka & Mr Deddy for you & your team hard work. The food are delicious, the rooms are spacious & clean, the services are fast & friendly. Overall....it was a pleasant stay in Marbella suites-Bandung.
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Date of stay: April 2019Trip type: Travelled on business
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from GM_MarbellaSB, General Manager at Marbella Suites Bandung
Responded May 22, 2019
Dear Mr/Ms guest Greetings from Marbella Suites Bandung! Thank you for having stayed with us and thank you for your appreciation of our hotel, I simply wait to welcome you back on your next visit to Marbella Suites Bandung and We will serve better for the food. Thank you for sharing your experience with Us and we will always try to give our best to fulfill your expectation of Our Hotel. We are very happy if you enjoying the moment with Us. Warmest regards, Aan Saeful Anwar General Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$35 - C$47 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
marbella suites bandung hotel bandung
LOCATION
IndonesiaJavaWest JavaBandung
NUMBER OF ROOMS
104
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Marbella Suites Bandung - UPDATED Prices, Reviews & Photos (Indonesia) - Hotel - Tripadvisor

Frequently Asked Questions about Marbella Suites Bandung
Which popular attractions are close to Marbella Suites Bandung?
Nearby attractions include Keraton Cliff (0.9 km), Wot Batu (0.9 km), and Mahardika Instrument (0.9 km).
What are some of the property amenities at Marbella Suites Bandung?
Some of the more popular amenities offered include free breakfast, a pool, and an on-site restaurant.
Which room amenities are available at Marbella Suites Bandung?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Marbella Suites Bandung?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Marbella Suites Bandung?
Yes, free parking is available to guests.
What are some restaurants close to Marbella Suites Bandung?
Conveniently located restaurants include Damai Restaurant, The Stone Cafe, and Tian Jing Lou.
Are there opportunities to exercise at Marbella Suites Bandung?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Marbella Suites Bandung have airport transportation?
Yes, Marbella Suites Bandung offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Marbella Suites Bandung?
Yes, dry cleaning and laundry service are offered to guests.
Does Marbella Suites Bandung offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Are there any historical sites close to Marbella Suites Bandung?
Many travellers enjoy visiting Ereveld Pandu Dutch Cemetery (5.8 km), Gedung Gas Negara (6.0 km), and Swarha Building (6.4 km).