From the outside it looks like this hotel may have some potential...... sadly no. We stayed here for one night as part of an Intrepid tour, so had expected better. The bathroom is an open wet room, see photos. Disgustingly filthy, mouldy and smelt of bad drains! We were given two grotty greying towels, which quite fankly I did not... More

We went there for a night on an Intrepid tour. The sheets were dirty greyish white, as were the towels. The toilet was black under the rim. The room smelt. There was no light to read by, just a weak centrally- hanging low wattage bulb. Some one else along the corridor had an infestation of cockroaches which were breeding in... More

We arrived at 1am..already book extra bed earlier but still havent setup when we reached there...and actually it is only a mattress! Dirty..old fashion toilet..food was terrible..room too small... No jug kettle & they charge u rp8000 everytime u request for hot water. Rp8000 per tumbler!!! Our stay there was really a nightmare...i will not suggest anyone to stay there...

hotel serena just opposite od Bandung central station is too expensive. rooms are ok and the staff is helpfull. however, the breakfast is not very good. did a nice trip with Jem, a driver affiliated to hotel serena. he trip was good and Jem is a really noce guy

We slept there one night on Intrepid tour. The room reeked from horible smell, was dirty and bad in every way. Appaled that Intrepid had used this hotel, worse than one they used in Jakarta. Would not reccomend this place to anyone.

We stayed here for just the one night on an Intrepid Tour through java. We did not think much of Bandung at alland to be honest, we couldn't wait to get out of there - but that's not the Serena Hotel's fault to be fair. What is their fault is the horrendous smells out of the bathrooms in the rooms... More

The hotel was a short walk from the train station. The room was clean with sufficient furniture and a basic bathroom. There was no separated shower area in the bathroom, which made the entire floor wet. A buffet breakfast was available in the restaurant on the ground floor but I had to order an omelette separately. My impression was brief... More

Never stay in this hotel. Rooms are dirty. Pillows are hardened lumps of old latex( feel like putting yr head on a few hard tennis balls at night)!Toilets not working, blocked and leaking sink, filthy mould covered shower area and bathrooms smells horrible. Food for breakfast buffet is either too sweet or too salty and menu is the same everyday.... More

This hotel has a great location across the road from the train station. It is down a small laneway so it is away from the noise of the trains and the traffic. The staff were very friendly and helpful even though they looked so young! The room prices are quite expensive i arrived late at night with no booking and... More