Riau Street (where factory outlets are along the 1+ Km street) is just out of the door and Bandung Indah Plaza is of 5 minutes walking distance. Plenty of street food outside of the hotel. I slept nicely without hearing any car noises.

Every time we arrived back from out and about, I felt relieved knowing that all the creature comforts were waiting for our return in this reasonably priced and well located hotel. Wifi is strong and available both in the restaurant and room, the first bonus at Santika. As an regular business traveller, communicating effectively is a priority, so an important... More

I stayed there for one night and the price that they gave me wasn't same what they said on phone call booking (be careful, they didn't communicate between night and morning shift). I was upset by first time I arrived and they only gave me one voucher breakfast for one person only. I asked for sauna but they said no... More

I don't know.......but after staying in g*and *emb***, finally we can sleep. The bathroom was old, but clean enough. The already made a renovation 2 years ago, but still clean and well maintain. The room isolation was ok.

Location is great, close to the famous BIP Mall, Riau Junction, Riau Factory Outlets and Distros, but problems are rooms are old and really need to be renovated, especially the bath tub and closet, plus if you couldn't order room service in the morning, they could serve the meals after 12.30pm due they are too busy in handle the breakfast.

Great location, rooms are ok, got the view to the inside of hotel but don't really mind. modernized though the bathroom is still old style marble with no hair dryer and only 1 set of toothbrush provided. Bfast standard but a bit slow on refill. The best thing was the prompt check in and got upgraded to family suite (but... More

As getting curious with this hotel, I planned my weekend escape into this hotel. A bit expensive considering other Santika's properties, but I put high expectations on this hotel... Well I got some of the points, locations were great, adjacent to shopping malls and boutiques, the service were awesome however there were many to be improved. The elevator was so... More

Old hotel, old room, old bathroom in need of major change, small tv, poor bathroom amenities, so so service, poor b'fast spread. The condition of the hotel shows that its owner is unwilling to spend any money on improving the conditions of the hotel.. Arrived past mid nite was told no booking from expedia. Despite showing confirmation from expedia in... More

The helpful staff made my stay special. Upon arrival, Mr Lucky registered me then gave me a brief tour en route to my room. When I explained that I require an electric outlet near the bed, he arranged for one within 10 minutes. Only drawback of the hotel was an early wake-up knock on my door from someone looking for... More