This hotel is more than what i expected for 3 star hotel. the room is very clean, friendly staff and good food and facilities. its located near plaza n BG junction. nothing to complain except for the short stay in the hotel. if you ever stay in 3star hotel in indonesia, you can really see the different =) thanks for... More

Absolutely, Prime Royal Hotel is high recommended hotel to stay in with reasonable price. First time entering PRIME ROYAL HOTEL felt so comfortable with nice greeting, good services, tidy room, nice performance.More over, It is located in good position. It is near market, mall, and most public transportation pass by. Start from the time we arrange and book the meeting... More

Highly recommended hotel to stay in with an extremely reasonable price.. We always stay in this modern balinese style hotel whenever we visit Surabaya.. Hotel seems to be always improving..Our recent stay was the best as our deluxe room was upgraded to executive suite.. Here is my review: 1. Hotel rooms: nicely decorated..very tidy, clean & modern. Bathroom got separate... More

when you enter the first time you met a very friendly employees greet you. it was very comfortable. clean room with an attractive design. Breakfast in the morning was very nice and their food is delicious. This hotel near from Tunjungan Plaza and BG Juntion. walk in the evening around the hotel is very nice. many merchants who sell and... More

Before arrived and stay in thishotel i think the hotel is unconfortable and bad As location is in the busy surroundings with not too much rooms. But the title above is wrong after my two night stays. Also some comments Said the hotel is not Being recommended. I stayed in this hotel for two nights, and it was totally comfortable... More

The cleanest hotel i have ever stayed..!!! Small hotel but highest five star rate of its cleanliness and the rooms is tidy No More comment except highly satisfied of the overall hotel cleanliness The location is not too busy but its OK for leisure or meeting, Food quality is average but neeh to improve the varietas of menu as not... More

Very few tourists when we were there. Not sure if it was out of season or more of a business or local hotel. On a very busy road, not close to anything within walking distance. You are pretty much captive while there. Rooms vary greatly. We were quite disappointed with the small dark room first offered. We requested another room... More

Overall really not bad, but this is 4 star hotel? i cant believe it. No 4 star hotel environment at all. Good:clean, staff was friendly,small but nice pool. Bad:no view at all, stain on the wall, a "corpse" lying outside my balcony scare the hell of me(see the pic, the guy i guess is staff from renovation). The location is... More

I experience an unforgettable stay at prime royal hotel surabaya.. one of luxury hotel in Surabaya and absolutely worth the price.. the service is good.. greetings and smiles.. staffs of this hotel is really friendly.. the food is delicious too.. try to stay here.. it is located in strategic area.. near the shopping centres.. recommended! two thumbs up! thank you... More