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Angsana Bintan

4.5 of 5
Jalan Teluk Berembang | Laguna Bintan, Riau Islands Province 29155, Indonesia
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Angsana Bintan
Ranked #5 of 26 hotels in Bintan Island
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674 reviews from our community

Traveller rating
    225
    258
    115
    47
    29
See reviews for
Families
199
 
Couples
281
 
Solo
20
 
Business
13
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Singapore
Senior Contributor
22 reviews 22 reviews
8 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
3 of 5 stars Reviewed 21 May 2013 NEW

Agree with much of what Neil B says about the place.... tired, 'frayed' looking rooms, furniture hap hazardly put togoether (looks like someone went to a garage sale and got a lorry-ful of odds and ends!) , quality of food was mediocre, given the astronomical prices they charged... The staff however were friendly and obliging and made up for some... More

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Singapore, Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 of 5 stars Reviewed 21 May 2013 NEW

I stayed here for the Bintan Triathlon 2013 - and though there is obviously a high demand for accommodation during for the event it cannot justify the 450$ price per night. For this price I was expecting high quality rooms, good food and relaxing time before my race. The food was poor, overcooked and lacking variety. I have stayed in... More

Was this review helpful? Yes 1
Singapore, Singapore
1 review
2 helpful votes 2 helpful votes
1 of 5 stars Reviewed 19 May 2013 NEW

I stayed in this hotel with my wife and a group of friends, and it is categorically the most overpriced and underwhelming location I've ever had the misfortune to stay in. Because there was a triathlon on they were charging $450 a night - yet the first night I was there we were given a room that would be put... More

Was this review helpful? Yes 2
A TripAdvisor Member
5 of 5 stars Reviewed 13 May 2013

I was in Singapore for work and decided to take a weekend out to relax. Bintan is so close to Singapore, but it feels like a world away. I didn't want to fly, so the ferry was an easy option. The resort is comfortable, quiet and next to a fantastic beach without many people. The food was pretty good (the... More

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Review collected in partnership with Angsana.com

Singapore, Singapore
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 13 May 2013

We made our booking over Agoda and paid about S$440 for a night (Queen Deluxe room). The pictures showed the room looking really spacious with a balcony view of the sea. However upon arrival to the room, we were very disappointed with the size, the lack of space and the tiny balcony. And when it rained, the manner in which... More

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Review collected in partnership with Angsana.com

BTGroup, Hotel Manager at Angsana Bintan, responded to this review
21 May 2013

Dear Sham G We appreciate you have taken the time to share your review with us. It is disheartening to learn that you had a less than favourable experience with us, as our commitment is to always provide seamless service and memorable holiday experiences to all, our guests. We deeply apologize for any service shortfalls that may have resulted in... More

Norwich, United Kingdom
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 of 5 stars Reviewed 11 May 2013

We stayed on the4th floor which gave us an excellent view of the pool area and the ocean beyond. The room itself was fairly normal if slightly old fashioned. The air con had a mind of its own and the first night was too hot until we used the fan as well, which kept the room bearable. The second day... More

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BTGroup, Hotel Manager at Angsana Bintan, responded to this review
16 May 2013

Dear Aylward57, I would like to thank you for taking the time to share your experience of your recent stay in Angsana Bintan on Trip Advisor. We deeply regret that the room, AC, the variety and price of food and beverage did not meet your expectation. We would like to extend to you our apologies for the unfortunate experience and... More

London
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 of 5 stars Reviewed 11 May 2013

The Angsana has a lovely beach and pool. The bedrooms, buildings and service are not quite there for the price they charged me ($290 per night) but they are clean and perfectly serviceable. The staff are nice and helpful. Oil washes up on the beach sometimes from the shipping lanes and there are jellyfish at certain times of year so... More

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A TripAdvisor Member
4 of 5 stars Reviewed 8 May 2013

Travelled to Bintan for a weekend from Singapore with my wife. Although the ferry trip is less than luxurious (not that there is an alternative) the resort itself was excellent. The general facilities were well kept and very clean and the rooms were also relatively spacious and modern. The beach is certainly the main draw of the resort and while... More

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Review collected in partnership with Angsana.com

1 review
1 of 5 stars Reviewed 8 May 2013

The front desk staff left us at the hotel lobby while the house keeping is preparing the room of our request which was supposed to take 30 mins to clean up. However, we waited for about 45 mins till noon time, left hungry and tired with our baggages. Upon our frustration, they gave us another temporary room while telling us... More

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BTGroup, Hotel Manager at Angsana Bintan, responded to this review
16 May 2013

Dear Dewymel, Thank you for sharing your feedback of your recent stay in Angsana Bintan on Trip Advisor. We would like to apologize that we were not able to give you a pleasant stay and memorable experiences what you would have expected in Angsana Bintan. It is with sincere regret that I note your dissatisfaction with your stay. Your satisfaction... More

A TripAdvisor Member
3 of 5 stars Reviewed 7 May 2013

We were very disappointed with this hotel for our weekend break. The hotel needs up dating. The paintwork in our room was chipped, the bathroom dated, the bath stained, the blind broken etc. The two restaurants were basic, causing us to go to the sister hotel next door, where the Thai restaurant was superb. The beach was beautiful, but a... More

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Review collected in partnership with Angsana.com

 
 
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Hotel Summarization (Beta)

What travellers say

  • Banyan tree(36)
  • Ferry terminal(18)
  • Very good(15)
  • Lotus cafe(10)
  • Bedroom suite(9)
  • Pool area(5)
  • Shuttle buses(4)
  • Kid Club(4)
  • Swimming pool(4)
  • Room service(4)

Additional Information about Angsana Bintan

Address: Jalan Teluk Berembang | Laguna Bintan, Riau Islands Province 29155, Indonesia
Region: Indonesia > Riau Islands Province > Riau Archipelago > Bintan Island
Amenities:
Restaurant Room Service Suites Swimming Pool
Hotel Style:
#3 Luxury Hotels in Bintan Island
#3 Romantic Hotels in Bintan Island
Price Range: $$$
Hotel Class:4.5 star (4.5*)
Official Description (provided by the hotel):
Nestled on the beautiful white sands of Tanjong Said Bay and overlooking the South China Sea, Angsana Bintan in Indonesia is a heavenly retreat just 45 minutes away from Singapore via high-speed catamaran. Take in the tranquil island life as you are pampered by the finest in Asian hospitality amid the beauty of tropical flora. ... more   less 
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Also Known As:
Angsana Bintan Hotel
Angsana Bintan Hotel Bintan
Angsana Hotel Bintan
Angsana Hotel
Angsana Bintan Bintan Island, Indonesia - Riau Islands

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Angsana Bintan
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