Great staff at check in, the shuttle service and drivers were very helpful. Amenities need upgrading there is a lack of outlets in the room for chargers, plumming not always reliable, sheets, pillows are certainly sub par for a Hilton. Food was good in bothrestaurants with friendly and acomodating staff.
The rooms and bathroom were very spacious. I would stay...
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Thank you for your kind comments on the Hotel Albany Staff. As you know we are in the process of a Major Upgrade and are excited about the change. We look forward to your next visit and sharing our progress.
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I stayed at this hotel on 12/31. I have waited this long to write a review because I called the hotel 8 times and tried to resolve the issue of them charging my card for services I did not recieve. After leaving the 8 messages without a return phone call and now paying for services I did not receive, I...
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Stayed there last summer, we were invited to a colleagues wedding and our experience there was phenomenal.
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This is now a Hilton property. Nice downtown hotel, pleasant lounge with nice background music. Rates were reasonable. Seemed to be a problem getting me checked in even though I had a confirmed reservation. Food was good. Hiton preferred members get access to the Club Lounge. Hotel needs some sprucing up...not quite the quality I would expect from Hilton.
The...
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We stayed here for a night during our trip back North from Florida. We arrived pretty late so I guess there was no more standard room left and we were upgraded to a suite. We got a great rate from a bidding site for this room was a great value for the amount of money we paid. This hotel is...
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Nice hotel, good location, but no longer a Crowne Plaza. This hotel is now the Albany Hotel by Hilton
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