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Hilton Garden Inn Albany / SUNY Area

3.0 of 5
1389 Washington Ave, Albany, NY 12206
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Hilton Garden Inn Albany / SUNY Area
Ranked #17 of 49 hotels in Albany
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82 reviews from our community

    Trip type
Traveller rating
    30
    37
    7
    3
    5
Date Rating
Boca Raton, Florida
1 review
5 of 5 stars Reviewed 7 April 2013

One of the few hotel chains that really offer a complimentary healthy breakfast. The location is excellent too. The front desk staff immediately greeted me when I arrived and check-in took but a minute. This location continues to give out the 2 bottles of water for gold members which is very appreciated when you're traveling all day. The restaurant and... More

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New York City, New York
1 review
4 of 5 stars Reviewed 28 March 2013

I usually stay at this hotel when I travel for work. The hotel is a great location and the staff is nice. I recommend asking for a room with 2 queen beds for extra space! The food is at the restaurant/bar is good.

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Bath, New York
1 review
5 of 5 stars Reviewed 20 March 2013

During a recent business stay, the manager Assistant manager and a trainee were very helpful with my stay. i had attempted to get a King romm and it was not available on line. On check in they were very accomidating and made the upgrade for me. Someone had cancelled a reservation and it was to my good fortune. I have... More

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Nikki S, Director of Sales at Hilton Garden Inn Albany / SUNY Area, responded to this review
21 March 2013

Mike, Thank you for taking the time to rate us on TripAdvisor, we are so glad that you have had such good experiences here at our hotel! We try our best to honor all requests and provide the best service possible to all of our guests. Thank you again and we look forward to seeing you next time you are... More

New York City, New York
Reviewer
4 reviews 4 reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 6 March 2013

Clean rooms, friendly staff, convenient location, decent value - what more could you want or expect? I didn't get to eat there so I can't comment on food, but everything else was just fine including wi-fi, fitness equipment, pool w/jacuzzi. They were even flexible with the check-out time when I needed stay a bit longer to shower after using the... More

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Nikki S, Director of Sales at Hilton Garden Inn Albany / SUNY Area, responded to this review
8 March 2013

Phil, thank you for taking the time to rate us on TripAdvisor, we appreciate your comments and are so glad you had an excellent stay, and were able to enjoy our pool and fitness center! Next time you are here, we will be happy to store your valuables in our safety deposit boxes located behind the front desk; you will... More

Belle Mead
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed 26 February 2013

We were travelling to the Albany area for a party and only needed to stay one night, but needed enough room to fit my family of 5. We rented two rooms, each with 2 queen beds, and all was perfect! Rooms were adjoining which is the most convenient, breakfast in the morning was not fancy but just enough to tide... More

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Nikki S, Director of Sales at Hilton Garden Inn Albany / SUNY Area, responded to this review
5 March 2013

Hi Annie, thank you so much for taking the time to add your comments. We are so glad you enjoyed your stay with us and we hope to see you again soon! More

New York City, New York
Senior Reviewer
8 reviews 8 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed 25 February 2013

Recently stayed at this hotel for a conference that I attended in the Albany area. This hotel was great! Its a smaller hotel and you should modify your expectations as such. The Staff was amazing and they provided coffee and tea throughout the day which was welcomed. This hotel is located in a central area in Albany and getting around... More

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Nikki S, Director of Sales at Hilton Garden Inn Albany / SUNY Area, responded to this review
5 March 2013

Hello Gian, thank you for taking the time to post your comments on your positive stay with us. As a smaller property, we pride ourselves on being able to connect with our guests on a more personal level. Please come visit again on your next trip to Albany! More

boston
Reviewer
3 reviews 3 reviews
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed 13 February 2013

The staff at the front desk are amazing. The bartender was a sweat heart. Location was fine for what were were there for. We ould definetly stay there again :) We only stayed here becuase the Hotel Albany was a disaster. As a hiltons honor member they switched the reservations to here. I was so happy to be here.

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See 2 more reviews by playalilmama for Albany
Albany, New York
1 review
4 of 5 stars Reviewed 3 February 2013

Hilton Garden Inn Albany was good. All staff members were very kind and breakfast and restaurant food was very delicious. However I had a one problem. I think my room's air condition system was not good because that sound was very loud so I couldn't sleep well. I would like to tell you to exchange another system. Thank you for... More

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Columbus, Ohio
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 31 January 2013

Great service. Friendly staff at the restaurant and at the counter. On a snowy/ice conditions, it was nice to park the car in hotel's garage. The sleep-number bed was great. The negatives are; refrigerator was noisy and they authorize $50 per night.

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Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
5 of 5 stars Reviewed 23 January 2013

Everything was great. I ordered room service and received it in about 15-20 minutes. The breakfast was delicious. The lady who made the omelets was so nice. I went to breakfast on a Saturday morning and the young lady who served me was very helpful and on top of things in order to help me and others in the restaurant... More

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Additional Information about Hilton Garden Inn Albany / SUNY Area

Also Known As:
Hilton Garden Inn Albany / Suny Area Hotel
Hilton Garden Inn Albany / Suny Area Hotel Albany
Hilton Garden Inn Albany
Hilton Albany
Albany Hilton
Address: 1389 Washington Ave, Albany, NY 12206
Phone Number:
Region: United States > New York > Albany
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#9 Business Hotels in Albany
#16 Family Hotels in Albany
Price Range: $$
Hotel Class:3 star (3*)
Reservation Options:
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Hilton Garden Inn Albany / SUNY Area
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