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Hotel Novotel Taipei Taoyuan International Airport Reviews, Taoyuan

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Hotel Novotel Taipei Taoyuan International Airport

4.0 of 5
No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Hotel amenities
Hotel Novotel Taipei Taoyuan International Airport
242 traveller photos
Ranked #1 of 79 hotels in Taoyuan
4.5 of 5 stars 503 Reviews
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503 reviews from our community

Traveller rating
    235
    214
    37
    12
    5
See reviews for
Families
107
 
Couples
119
 
Solo
105
 
Business
148
 
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
California
Senior Contributor
45 reviews 45 reviews
37 hotel reviews
Reviews in 28 cities Reviews in 28 cities
47 helpful votes 47 helpful votes
“Nice hotel near the airport”
4 of 5 stars Reviewed 21 May 2013 NEW

It was the secound time I stayed at this hotel, just to catch an early morning flight. The hotel still looked new and fresh. The rooms were spacious and clean and have all the amenities you may need. The staff were friendly and helpful. It is only 10 minutes to the airport by taxi, so very convenience. I will definitely... More

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Adelaide, Australia
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
“Nice location”
5 of 5 stars Reviewed 17 May 2013 NEW

We stayed here for my sister's wedding. The room we stayed got spectacular view over the Taoyuan airport where we can see planes taking off and landing. The GYM is opened 2 hours and is well equipped. Staffs are friendly and helpful as we expected in Taiwan.

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Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review
19 May 2013

Dear Guests, Thank you for choosing Novotel Taipei Taoyuan for hosting such an important event that is a wedding ... It is very nice to see that you have very much enjoyed the stunning Airport view during your stay ... As much as the 24 hours fitness centre that is providing a wide range of equipment to keep each everyone... More

Auckland Central, New Zealand
Contributor
13 reviews 13 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
7 helpful votes 7 helpful votes
“Handy to the Airport with Efficient Staff”
4 of 5 stars Reviewed 15 May 2013

We spent a week in Taipei in another but spent our last night in Novotel because it is very close to the airport. As soon as we arrived, the porter straight away took our luggages from the taxi straight to our hotel. The check-in staff was very pleasant and knowing that we are only there for the night asked us... More

Was this review helpful? Yes 1
Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review
19 May 2013

Dear Valuable Guest, Thank you so much for sharing online your own experience of your stay at Novotel Taipei Taoyuan International Airport ... It is very nice to knwo that you have much enjoyed the warm welcome of our team and the professionalism of our reception and porter ! We are very much looking forward to welcoming you back soon,... More

HK
Contributor
11 reviews 11 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“Very good Hotel in Taiwan, Great for family”
4 of 5 stars Reviewed 14 May 2013

This is an airport Novotel, the first Accor hotel in Taiwan. Great Quality, Clean, Tidy, and Friendly staff. Buffet Breakfast and Dinner also is a great choice. Excellent for family relaxation trip. Provided Airport free pick up, and city free pickup in Taoyuan. So, Family can easy travel from airport to hotel, and whole family shopping and site seeing in... More

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Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review
16 May 2013

Dear Valuable Guest, Thank you very much for sharing online your expereince of your stay at Novotel .... It is very nice to know that you have enjoyed the family stay and the well being of our facilities ... Looking forward to wlecoming you back very soon ! Kind Novotel regards, Christophe Pairaud More

A TripAdvisor Member
“Great location but...”
3 of 5 stars Reviewed 10 May 2013

Location was very good and the room decor was superb. Nice receptionists. But the bathtub and bathtowel were not clean. There were some long hairs and dust. They have to check the room more carefully.

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Review collected in partnership with Accorhotels.com

Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review
12 May 2013

Dear Guest, Thank you for sharing online your own experience of your stay at Novotel Taipei Taoyuan International Airport ... It is nice that you have enjoyed the warm service of our receptionists and the overall lay out and faclities of our Novotel ... Apologize for the poor cleaning expereince of your bathroom, Daniel, our Executive Housekeeper, has launched a... More

New Plymouth, New Zealand
Top Contributor
56 reviews 56 reviews
19 hotel reviews
Reviews in 24 cities Reviews in 24 cities
13 helpful votes 13 helpful votes
“Excellent in every way”
5 of 5 stars Reviewed 9 May 2013

We had a 22 hour layover in Taiwan and booked this hotel to be near the airport and get a good night sleep. The hotel was perfectly located for our purposes -- very close to the airport but we never were bothered by any airplane noise at all. It's a very nice hotel - well laid out, very clean, great... More

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Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review
12 May 2013

Dear Valuable Guest, Thnak you very much for sharing online your experience of your stay at Novotel Taipei Taoyuan International Airport ... It is nice to see that you have very much enjoyed the well being of our hotel, specially staying with your wife and kids, and the warm service of our team members ! Our hotel is not only... More

HK
1 review
“Lai so shan”
4 of 5 stars Reviewed 9 May 2013

About the member service, it is very nice ! Hotel well prepared when I got the trip arrival at night ! Put a fruit in the room before I arrival About in the lobby , the design of lobby is very good which can comfort client.

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Review collected in partnership with Accorhotels.com

Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review
9 May 2013

Dear Guest, Thank you for sharing online your own expereince after staying with us on May 9, together with your spouse ! It is very nice to see that you have fully enjoyed the warm and friendly service of our team members, as much as the little welcome fruit that was prepared prior to your arrival ! Looking forward to... More

Antwerp, Belgium
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 22 cities Reviews in 22 cities
3 helpful votes 3 helpful votes
“Too bad it's only an 'airport hotel'.”
5 of 5 stars Reviewed 8 May 2013

I booked this hotel upfront without any other expectation then not having to wake up too early to catch my flight. But it appeared to be a very beautiful and contemporary hotel with a friendly and helpful staff. Rooms are very comfortable with a glass wall between shower & room that can be made opaque with one click. Nice gadget...... More

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Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review
9 May 2013

Dear Guest, First of all thank you for sharing online your own experience after staying with us on May 8 ... It is very nice to see that you have both enjoyed very much the well being and contemporary design of our Airport Novotel, as much as the warm and friendly service ! Let our reservation know, when you would... More

Northants
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Absolutely perfect stay”
5 of 5 stars Reviewed 5 May 2013

I can't recommend this hotel enough! From the ease (and cost) of booking online through the hotels website, the communication re my booking, it's location, the free shuttle service both to the airport & high speed rail, the lovely helpful staff, modern design and little touches like the good range of complimentary toiletries and free wi-fi. It all added up... More

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Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review
6 May 2013

Dear Valuable Guest, Thank you very much for sharing online your own experience after staying with us last May 5 at Novotel Taipei Taoyuan International Airport ... It is very nice to know that you have enjoyed the convenience of our location as much as the services provided by our Airport Hotel, such as the efficient online booking system, the... More

Hangzhou, China
Senior Reviewer
10 reviews 10 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
11 helpful votes 11 helpful votes
“A nice surprise, even with high expectations”
5 of 5 stars Reviewed 5 May 2013

Stayed there for a night before my departure flight with my girlfriend. The staff was efficient, responsive and friendly. Rooms were clean, modern yet cozy. They have a free dedicated shuttle going every 30 min, and it takes just five minutes to the airport. Being upgraded to a suite was just a cherry on top. If there's anything to complain... More

Was this review helpful? Yes

Review collected in partnership with Accorhotels.com

Pairaud, General Manager at Hotel Novotel Taipei Taoyuan International Airport, responded to this review
6 May 2013

Dear Valuable Guest, Thank you for taking time to share online your experience of your May 5 stay at Novotel Taipei Taoyuan International Airport ! It is very nice to know that you have very much enjoyed the professionalism and warm service of our team members .... Apologize for the lack of variety of the Breakfast Buffet, your comment has... More

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Additional Information about Hotel Novotel Taipei Taoyuan International Airport

Address: No.1 Terminal South Road, Dayuan Town, Taoyuan 337, Taiwan
Region: Taiwan > Taoyuan
Amenities:
Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 79 hotels in Taoyuan
Price Range: $$
Hotel Class:4 star (4*)
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Orbitz, Expedia, ACCOR, Booking.com, AsiaRooms, Venere and Travelocity so you can book your Hotel Novotel Taipei Taoyuan International Airport reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

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Hotel Novotel Taipei Taoyuan International Airport
No.1 Terminal South Road, Dayuan Town
Taoyuan 337
Taiwan
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