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Serena Mountain Village

3.0 of 5
P.O. Box 2551, Arusha, Tanzania
Hotel amenities
Serena Mountain Village
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90 reviews from our community

    Trip type
Traveller rating
    34
    40
    14
    0
    2
Date Rating
Oxford, England
Top Contributor
190 reviews 190 reviews
54 hotel reviews
Reviews in 94 cities Reviews in 94 cities
148 helpful votes 148 helpful votes
4 of 5 stars Reviewed 12 April 2013

A great place to stay for a first night safari away from the hustle of Arusha. The Lodge is located about half a mile down a bumpy track off the main road, 60km from Kilimanjaro airport. The entrance gate always has guards on duty. On arrival you are greeted with a glass of fruit juice to drink whilst filling in... More

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Washington DC, District of Columbia
Reviewer
5 reviews 5 reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 8 April 2013

This was the first of four Serena lodges that we stayed in on our safari. Accommodations,food and service were all excellent. Grounds are well maintained and you can walk around. You need a flashlight at night.

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Ottawa, Canada
Senior Contributor
21 reviews 21 reviews
11 hotel reviews
Reviews in 12 cities Reviews in 12 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 30 March 2013

This colonial style lodge is absolutely lovely. The staff that greets you and carries your luggage to the "hut" which is a beautifully laid out room with a spacious bathroom, door to a beautiful garden with a terrific view of the lake. There is no a/c but a ceiling fan which does the trick. The flora is lush and well... More

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See 3 more reviews by Eileen113 for Arusha
La Jolla, CA
Senior Contributor
39 reviews 39 reviews
10 hotel reviews
Reviews in 18 cities Reviews in 18 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 14 March 2013

We were picked up at the airport in a safari jeep that helped set the atmosphere, then we were whipped down smooth roads by fields, small "cafes" and little shops. Then we turned left and a car was stuck in the middle of the dirt road where it had fallen into a huge rut. I couldn't believe that a decent... More

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New York City, New York
Contributor
18 reviews 18 reviews
16 hotel reviews
Reviews in 15 cities Reviews in 15 cities
12 helpful votes 12 helpful votes
5 of 5 stars Reviewed 5 March 2013

Very good lodge. Again, with the Serenas, we were placed in a far away room. Granted, because of the storm in NYC, we had to make some changes and we arrived a day early. That could be why we got that room location at this Serena. Service was excellent. Food was amazing. The lodge itself is beautiful. It's very old... More

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Bicester, United Kingdom
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed 28 February 2013

Only stayed here for one night prior to our safari but everything was first class, as we expected from a Serena hotel. The staff were friendly and helpful and went the extra mile. Food very good and restaurant and bar service were faultless. The hotel setting is fabulous and the rooms wonderful, all looking out over Lake Dulati - a... More

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Minneapolis, Minnesota
Top Contributor
53 reviews 53 reviews
37 hotel reviews
Reviews in 34 cities Reviews in 34 cities
32 helpful votes 32 helpful votes
5 of 5 stars Reviewed 25 February 2013

I stayed here for 1 night prior to a safari and think that is the case of most customers. Rooms are very nice and away from the main building. The TV in the room had 1 English language news station. It was recommended not to leave the fenced area without an escort (seems a typical recommendation in Tanzania) Restaurant was... More

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San Diego, California
Senior Reviewer
7 reviews 7 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 24 February 2013

The room are fine, but could use a little maintenance. The rooms have the appearance of individual cottages, but are attached together. Very nice property but nothing around property but a lake. The hotel offers an excursion around the Lake ( additional charge) but not too much to see. A few birds and lizards and the trail is very rough.... More

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Gloucestershire England
Senior Contributor
24 reviews 24 reviews
14 hotel reviews
Reviews in 13 cities Reviews in 13 cities
21 helpful votes 21 helpful votes
3 of 5 stars Reviewed 19 February 2013

The rooms are charming and the bathrooms excellent. The food is fairly good but the service is both slow and over attentive. The hotel grounds are relatively small and there is nowhere to go so there is not much to do here. It's fine for a rest after a night flight from Europe. .

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Ontario Canada
Top Contributor
84 reviews 84 reviews
26 hotel reviews
Reviews in 35 cities Reviews in 35 cities
139 helpful votes 139 helpful votes
5 of 5 stars Reviewed 15 February 2013

Stayed only one night at the Serena Mountain Village Lodge the starting point for our nine day safaris and the end of our Kili climb. What a wonderful luxurious hotel! We were greeted at the reception with a welcome drink and a cold towel. The staff knew of our successful Kili climb so we congratulated by all, what a wonderful... More

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Planet Lodge
Great value on a similar hotel
Arusha, Arusha Region
4.5 of 5 stars 55 Reviews
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Additional Information about Serena Mountain Village

Also Known As:
Serena Mountain Village Hotel Arusha
Serena Mountain Village Hotel
Address: P.O. Box 2551, Arusha, Tanzania
Region: Tanzania > Arusha Region > Arusha
Amenities:
Business Centre Free Parking Restaurant Swimming Pool
Hotel Style:
Ranked #14 of 62 Speciality lodging in Arusha
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
Set at the heart of a traditional coffee estate in the majestic environs of snow-capped Mount Kilimanjaro, the exquisitely appointed Mountain Village Lodge offers heady views over verdant tropical forests, cool mountain walks, a wonderful array of wildlife, roaring fires and superlative cuisine. ... more   less 
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Serena Mountain Village
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