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DoubleTree by Hilton Phuket Banthai Resort

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Traveller (3184)
Room & Suite (722)
Pool & Beach (498)
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About

#5 of 46 resorts in Patong
Location
Cleanliness
Service
Value
2023 Travellers' Choice Best of the Best
Step into tranquillity when you check in to DoubleTree by Hilton Phuket Banthai Resort. Set in the heart of Patong, directly opposite the white sandy beach and turquoise waters of the Andaman Sea, we offer close proximity to the lively local area while providing a calming retreat from the hustle and bustle. Explore local markets, shopping malls, and the famous Patong nightlife, or relax inside and soak up the soothing resort ambience. Feel welcomed with a warm DoubleTree Chocolate Chip Cookie upon arrival, then relax in your spacious room or suite. All rooms offer a private balcony or terrace area overlooking lush tropical gardens and one of the three hotel pools. Leisure options abound at DoubleTree by Hilton Phuket Banthai Resort. Enjoy a workout in our 24/7 fitness center, or take a dip in one of three outdoor pools, featuring swim-up bars with submerged seating. Our hotel in Patong offers great dining options. Enjoy the freshest seafood and local Thai and international cuisine at Port Restaurant, or chill at the beachfront Beer Bar with an ice-cold beer. Unwind at Lobby Bar with light snacks and handcrafted cocktails, or dine in the comfort of your room with 24/7 in-room dining.
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Property amenities
Free parking
Wifi
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Diving
Kids stay free
Car park
Free wifi in the business centre
Pool / beach towels
Outdoor pool
Private pool
Fitness / spa changing rooms
Sauna
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kid-friendly buffet
Kids' meals
Outdoor dining area
Snack bar
Special diet menus
Wine / champagne
Swimup bar
Poolside bar
Entertainment staff
Evening entertainment
Babysitting
Airport transportation
Car hire
Taxi service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
24-hour security
Baggage storage
Currency exchange
Shared lounge / TV area
Sun deck
Sun loungers / beach chairs
Sun terrace
Sun umbrellas
Doorperson
First aid kit
Umbrella
24-hour check-in
24-hour front desk
Private check-in / check-out
Dry cleaning
Laundry service
Ironing service
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Room features
Blackout curtains
Bathrobes
Air conditioning
Additional bathroom
Coffee / tea maker
Cable / satellite TV
Sofa bed
Bidet
Housekeeping
Interconnected rooms available
Private balcony
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Laptop safe
Private bathrooms
Tile / marble floor
Wake-up service / alarm clock
Minibar
Refrigerator
Electric kettle
Flatscreen TV
Radio
Walk-in shower
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Pool view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
4.0 of 5 stars
HOTEL STYLE
Centrally Located
Family Resort
Languages Spoken
English, French, Chinese, Burmese and 7 more
Hotel links
Special Offer:Advance Purchase Discount
4.5
4.5 of 5 bubbles4,055 reviews
Reviews Summary
This summary was created by AI, based on recent reviews.
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The DoubleTree by Hilton Phuket Banthai Resort garners appreciation for its array of amenities, including inviting pool bars and a varied breakfast, all complemented by its prime location near the beach and nightlife. Guests enjoy the hotel's ambiance, with live music and thoughtful surprises, and commend the cleanliness and service, with staff members like Timmy, Veer, and Apple earning particular praise. Although opinions on value and room decor vary, with some finding the rooms dated, the overall experience is highlighted by attentive service and a welcoming atmosphere.
Location
Convenient
Atmosphere
Lively
Rooms
Comfortable
Value
Expensive
Cleanliness
Immaculate
Service
Attentive
Amenities
Top-notch
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4,055Reviews159Q+A100Room tips
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keith h wrote a review Mar 17
1 contribution
Katty, Fongbeer, and Pufai at the Mojito bar we amazing! They were very hospitable and welcoming to my fiance and I! Amazing birthday cake as well. The drinks were made well and the food was delicious. The view from the bar was amazing and it was nice to people watch from the bar.
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Date of stay: March 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Joffrey wrote a review Dec 2023
Melbourne, Australia2 contributions1 helpful vote
Hotel's Favourite
Great atmosphere & sensational location, right opposite the beach and few steps away from Bangla Road! Top notch bars concept and restaurant, will certainly return next year! Thank you team Double Tree Banthai
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Date of stay: October 2023Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded Dec 28, 2023
Dear Khun JoffreyCascella, Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests' experiences at the hotel, as they always endeavor to make it the best possible. We look forward to welcoming you back to our hotel in the not-too-distant future! We hope to see you return again soon! Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Belle wrote a review Mar 15
Bangkok, Thailand1 contribution
+1
รร. ทำเลดีมากกก ข้างหน้า รร. เป็นหาดป่าตอง เดินริมทะเลไปบางลากับจางซีลอนได้ สะดวกสุดๆ พนักงานน่ารัก เห็นรอยยิ้มมาแต่ไกล ตอนเช็คอินเค้ามี DoubleTree choc chip cookie ให้ด้วย อุ่นๆเลยอร่อยดี เราพักห้อง Premium Room with Balcony ไซส์กำลังดี 35 ตร.ม. มีระเบียงนั่งชิล ได้ทั้งวิวสวนกับสระว่ายน้ำ รร. มี 3 สระว่ายน้ำ บ่ายๆมีพูลปาร์ตี้ จอยๆกับ Timmy Pool Bar กับ BBQ ริมสระ ไม่เหงาเลย The Shore ห้องอาหารเช้า หลากหลายมาก ทั้งโซนขนมปัง เวสเทิร์น สลัด อาหารไทย ก๋วยเตี๋ยว ข้าวต้ม ปาท่องโก๋ มุมฮาลาล และ มุมอินเดีย ชากาแฟ ชาไทย โอวัลติน น้ำผลไม้ สมูธตี้…เราชอบ Banana smoothy อร่อย The Port ตอนเย็นๆคนแน่นเลย มีอาหารไทย ซีฟู้ด บรรยากาศดี เห็นทะเลป่าตอง มีดนตรีสดด้วย Mojito Bar กับ Beer Bar เห็นทะเลหน้า รร. ก็คึกคักไม่แพ้กัน ข้างหน้า รร ก็มี Watson, ร้านนวด, ร้าน Pizza ร้านอาหารอินเดีย คุ้มค่า ประทับใจการบริการ ไว้จะกลับไปใหม่นะคะ 🥰
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 3 days ago
Dear Khun Climber66696008787, Thank you for sharing your kind feedback with us following your stay at our hotel. It is so rewarding for the team to be reminded of the positive impact their wonderful service has on our guests experience at the hotel as they always endeavor to make it the best possible. Our team members are highly motivated upon receiving your feedback. We look forward to welcoming you back to our hotel in the not-too-distant future! Warm regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Alex W wrote a review Mar 14
1 contribution
Stayed at the doubleTree Hilton in march and what an experience, first time in Thailand and I won't even bother looking for a different hotel/resort when I come back. Staff were awesome, friendly and all round helpful in every situation, best part of the Hilton was Timmy's swim up bar, run by timmy himself most days, an exceptional barman, nice, funny guy who generally cares and interacts with people, always makes sure you have a drink and offers a joke and a laugh for free 😂😂 if you are staying at the doubleTree Hilton make sure you visit Timmy's bar
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 4 days ago
Dear Khun Q6283XKalexw, Thank you for sharing your wonderful experience with us following your recent stay at DoubleTree by Hilton Phuket Banthai Resort. We're thrilled to hear that your first time in Thailand was made even more special by your stay with us. It's truly heartwarming to know that our staff contributed to making your stay memorable. We're delighted that you found them to be awesome, friendly, and helpful in every situation. Providing exceptional service and ensuring our guests' comfort is our top priority, and we're glad that we met your expectations in this regard. We're especially delighted to hear about your positive experience at Timmy's swim-up bar. Timmy is indeed a gem, and we're proud to have him as part of our team. We'll be sure to pass on your compliments to him, as recognition of his exceptional service and genuine care for our guests. We can't wait to welcome you back to DoubleTree by Hilton Phuket Banthai Resort for another exceptional stay in the future. If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Warm regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Goh M wrote a review Mar 13
1 contribution
It was a great & warm welcome started from the moment my family and I arrived at the door way towards the front desk by the whole team. The F&B team has done a very good job in the preparation of b/fast as well as the restaurant. Last but not least, Hskp team has done well too. Thank you very much to the entire team for your hospitality that made our stay a memorable & an enjoyable experience.🤗💪
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Date of stay: February 2024
Value
Location
Service
Trip type: Travelled with family
Room Tip: The location was good and was surrounded with many shops, restaurant & night market.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 6 days ago
Dear Khun gohm161, On behalf of the entire team at DoubleTree by Hilton Phuket Banthai Resort, I would like to express our sincerest gratitude for your wonderful feedback. We're thrilled to hear that you and your family felt warmly welcomed from the moment you arrived until the end of your stay. It brings us great joy to know that our F&B team provided you with a delightful breakfast experience and that you enjoyed the culinary offerings at our restaurant. We'll be sure to share your compliments with them, as well as with our hardworking Housekeeping team, who ensured that your accommodations were comfortable and immaculate throughout your stay. Once again, thank you for choosing to stay with us and for sharing your positive experience. We hope to have the pleasure of welcoming you and your family back for another unforgettable stay in the near future. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Miajanwimon wrote a review Mar 13
Thailand5 contributions2 helpful votes
Sunset with lovely drinks 🍹 I came here around 4 time everything is was good nice view , nice sunset and lovely staff , staff recommend Mojito passion fruit is very tasty 😋 I recommend if you come here 6:00pm good time. so thank you Khun Nabee,Gina,Pretty and khun Alex 😊
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 6 days ago
Dear Khun จันทร์วิมล เ, Thank you for taking the time to share your delightful experiences at DoubleTree by Hilton Phuket Banthai Resort! We're thrilled to hear that you've enjoyed our sunset views and our selection of refreshing drinks on multiple occasions. It warms our hearts to know that you found our staff members, including Khun Nabee, Khun Gina, Khun Pretty, and Khun Alex, to be lovely and accommodating. We will certainly relay your kind words to them, and we're grateful for their dedication to providing exceptional service. We're committed to creating memorable moments for our guests, and we're thrilled to have contributed to your enjoyable visits. We look forward to welcoming you back for more spectacular sunsets and delightful drinks in the near future. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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joanna j wrote a review Mar 11
1 contribution
Nice food , nice ambience, especially helpful waitress Susan help us serve food , attend to our needs and she is very active. Beach front bar, very relaxing. The food freshly made, served hot hot. There's variety of food in menu. Good looking , nice place
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 6 days ago
Dear Khun 509joannaj, Thank you very much for your kind words and glowing feedback! We're delighted to hear that you enjoyed your dining experience at our hotel, and that Khun Susan provided you with exceptional service. We'll be sure to pass on your compliments to her. At DoubleTree by Hilton Phuket Banthai Resort, we strive to provide not only delicious food but also a warm and inviting atmosphere, and it's wonderful to know that you found both aspects to your liking. Our beachfront bar is indeed a tranquil spot to unwind, and we're pleased that you found it relaxing. Once again, thank you for your kind words. We look forward to welcoming you back for another memorable experience in the near future. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Laszlo G wrote a review Mar 10
2 contributions
Prime location just a minute walk to the beach and nightlife. Extremely helpful front office staff, especially Jeet the duty manager who arranged a quick room move as soon as an issue was discovered with the a/c. Compact little gym and the Thai tea with the wide range of breakfast selection is a great way to start the day
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 1 week ago
Dear Khun laszlog420, We are delighted to hear that you enjoyed our prime location, just a minute's walk to the beach and nightlife. It is always our goal to provide our guests with a convenient and enjoyable stay, and we are thrilled that our location contributed to your overall experience. We are also pleased to hear that you found our front office staff, especially Jeet, to be extremely helpful. Providing excellent service and prompt assistance to our guests is a top priority for us, and we will be sure to pass along your kind words to Jeet and the rest of our team. We are glad that Jeet was able to arrange a quick room move for you when an issue was discovered with the air conditioning. Your comfort and satisfaction are important to us, and we appreciate your understanding and patience as we worked to resolve the issue promptly. Additionally, we are delighted to hear that you enjoyed our compact gym facilities and that you found our breakfast selection, including our Thai tea, to be a great way to start the day. We strive to offer a wide range of options to suit every taste, and we are pleased that you found something to enjoy. Thank you once again for choosing to stay with us. We hope to have the pleasure of welcoming you back for another enjoyable stay in the future. Warm regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Dolly P wrote a review Mar 8
1 contribution
+1
We spent 9 nights at this resort and cannot fault it. The staff were lovely, our room was amazing and the location was spot on for what we needed. We had a pool access room which was great because you could quickly duck in and out of your room while spending a day by the pool. The highlight of our stay was meeting the lovely Timmy. He was always a warm and friendly face, making us feel at home instantly. He made sure we always had everything we needed, gave us the best recommendations for food/ activities and made the best cocktails. The location is very central, set back from the main road so you feel distant from the chaos of Bangla road however it’s only a short walk and you’re back in it. Lots of restaurants and massage places close by. Also the food at the hotel is amazing! We were stunned by how good everything was.
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Date of stay: March 2024
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from DoubleTree by Hilton Phuket Banthai Resort, Marketing at DoubleTree by Hilton Phuket Banthai Resort
Responded 1 week ago
Dear Khun dollyp330, Thank you so much for taking the time to share your feedback with us. We are absolutely thrilled to hear that you enjoyed your 9-night stay at our resort and that every aspect of your experience exceeded your expectations. It's wonderful to hear that you found our staff to be lovely and that your room exceeded your expectations. We're delighted that you enjoyed the convenience of your pool access room and that it added to the enjoyment of your stay. We are especially delighted to hear about your interactions with Timmy. He is indeed a valued member of our team, and we will be sure to pass along your kind words to him. We're thrilled that he was able to make your stay memorable and provide you with excellent service. Best Regards, DoubleTree by Hilton Phuket Banthai Resort
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Goldi T wrote a review Mar 7
3 contributions1 helpful vote
One of the best hotel in the Patong. Beautiful location near by beach and near by Market.nice room and nice pool bars and so many variety in breakfast. Staff so good .helpful and friendly. I wanna go back to this hotel again .Mr Ajay take care us so nicely. Highly recommended this place.
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Date of stay: February 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Christoph Weidemann, General Manager at DoubleTree by Hilton Phuket Banthai Resort
Responded 1 week ago
Dear Goldi T Thank you for your kind review! We are delighted to hear that you had a wonderful experience at our hotel in Patong. We take pride in our beautiful location, comfortable rooms, and a wide variety of breakfast options. Our Team, especially Mr. Ajay, is dedicated to providing exceptional service and ensuring that our guests have a memorable stay. We appreciate your recommendation and look forward to welcoming you back in the future. With best regards
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Not the right property for you?
There are more places to choose from in the Patong area.
PRICE RANGE
C$161 - C$242 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
banthai beach hotel patong, banthai beach resort and spa
FORMERLY KNOWN AS
Banthai Beach Resort & Spa
LOCATION
ThailandPhuketKathuPatong
NUMBER OF ROOMS
290
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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DoubleTree by Hilton Phuket Banthai Resort - UPDATED 2024 Prices, Reviews & Photos (Patong, Thailand) - Tripadvisor

Frequently Asked Questions about DoubleTree by Hilton Phuket Banthai Resort
Which popular attractions are close to DoubleTree by Hilton Phuket Banthai Resort?
Nearby attractions include Bangla Road (0.5 km), David Jone Fashion (0.4 km), and The Boss Tailor (0.3 km).
What are some of the property amenities at DoubleTree by Hilton Phuket Banthai Resort?
Some of the more popular amenities offered include a swimup bar, a pool, and an on-site restaurant.
Which room amenities are available at DoubleTree by Hilton Phuket Banthai Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at DoubleTree by Hilton Phuket Banthai Resort?
Guests can enjoy a swimup bar, an on-site restaurant, and a lounge during their stay.
Is parking available at DoubleTree by Hilton Phuket Banthai Resort?
Yes, free parking, a parking garage, and secured parking are available to guests.
What are some restaurants close to DoubleTree by Hilton Phuket Banthai Resort?
Conveniently located restaurants include Big Boys' Burger Club - Patong Beach, Kan's Haus Cafe & Bistro, and Hern Coffee And Bistro.
Are there opportunities to exercise at DoubleTree by Hilton Phuket Banthai Resort?
Yes, guests have access to a pool, a fitness centre, and a sauna during their stay.
Does DoubleTree by Hilton Phuket Banthai Resort have airport transportation?
Yes, DoubleTree by Hilton Phuket Banthai Resort offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at DoubleTree by Hilton Phuket Banthai Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does DoubleTree by Hilton Phuket Banthai Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at DoubleTree by Hilton Phuket Banthai Resort?
The staff speaks multiple languages, including English, French, German, Italian, Chinese, Hindi, and Thai.