Stayed April 2013. Booked Grand Deluxe Room but when arrived felt that our room was too far back from beach and isolated from resort. Next day advised front desk and they were only too happy to change us to o pool view room which was closer to beach as well. Great hotel to stay at for couples or families. Two... More

Firstly awesome location, right amongst it all and across the road from the beach. Great view and people watching spot from bar area, Great pools. Yummy breakfast, Now the not so great...... Room was ok but very noisy! ( we only stayed one night so it was tolerable although I would have wanted to move rooms if we stayed longer).... More

Nice hotel with great pools. I ended up getting a excellent rate on this hotel. 8 nights $450 per room with breakfast and a free half day tour. The deal from travelonline.com was so good I booked it. The room was large but without a balcony and faced onto the staff areas so it got quiet noisy at times. Excellent... More

Our travel agent recommended this hotel, on arrival we were greeted by the bell-boys, they were friendly and moved our bags in straight away. The reception staff were rude and demanding but I think that is just the lack of english. Not really sure why the customer relations person was russian and couldn't speak hardly a sentence of english but... More

We recently stayed at Graceland, and absolutely loved it. I must say, after reading some reviews before we left, we were a little concerned as to what we might find, we were pleasantly surprised!! We had a room in the old section, ground floor outside the pool, perfect spot for us, as our 2 boys spent most of their time... More

from the moment we checked staff where rude and unfriendly .the room service food was terrible and was always cold by the time it got to the room we had dinner at the sunset lounge one night and it was without a doubt the worst food we had tasted in our life they are so miserly they even charge you... More

Our family of 5 had such a wonderful experience when we visited Phuket, Thailand April-may 2013 thanks to graceland resort and spa. The location of the resort is fantastic, walking distance to the heart of patong and close to lots of tourist attractions! Large big beautifully keep gardens and surrounds and amazing selection of swimming pools! We stayed in block... More

We stayed at Gracelands in May 13. I was anxious as we had a deluxe room in the old section and i was travelling with a 3 year old and a 3 month old. The room was fine, a little tired, but still nice, we had a gorgeous view from our balcony and the lady bringing fresh sheets everyday kept... More

I stayed here 3 years ago in a Deluxe Pool View room before they had built the new Sunset Wing. I returned and booked a Deluxe Pool Access room in the Sunset Wing. First Impressions were amazing. A private deck leading into your own mini spa into the massive infinity pool. We were lucky enough that our room was opposite... More