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Mercure Phuket Deevana

4.0 of 5
239-14 Raj U Thid 200 Pee Road, Patong, Phuket 83150, Thailand (Formerly Mercure Patong Phuket)
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Mercure Phuket Deevana
Ranked #59 of 238 hotels in Patong
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719 reviews from our community

Traveller rating
    184
    327
    132
    53
    23
See reviews for
Families
157
 
Couples
289
 
Solo
57
 
Business
12
 
Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    3.5 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
A TripAdvisor Member
4 of 5 stars Reviewed 15 May 2013 NEW

Stayed there for 2 nights. Enjoyed the stay there. Room is OK (got the one facing the road, backside of the hotel, not really nice view). Nice pool. Recommend to choose pool view room, as other side will facing the road. Location not so far from Patong beach (5-10 mins walk) and 15-20 mins walk to Jungceylon Mall (nice walk... More

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Review collected in partnership with Accorhotels.com

London, United Kingdom
Contributor
15 reviews 15 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed 13 May 2013 NEW

Pros: good customer service, room ok, swimming pool normal, 10min walking distance to patting beach if u know the road, hotel has different themed buffet every nights. Convenience store just next to the hotel. Cons: 20min walking distance to jungceylon shopping mall and Bangla road, breakfast was dissapointing with same food everyday with low quality of taste, the shower inside... More

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Review collected in partnership with Accorhotels.com

MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review
17 May 2013

Dear crazeontravel, Thank you for taking the time to tell us about your experience at Mercure Phuket Deevana through TripAdvisor. I am sorry that your experience did not meet your expectation regarding the taste and variety of breakfast; please rest assured that the appropriate actions and improvement will be taken with my food & beverage department. We appreciate your sharing... More

2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 12 May 2013 NEW via mobile

Hotel located at end of the beachfront road and the parallel road - away from the hustle and bustle and yet easy access to the beach, shopping area and night partying at Pedestrain Street. In all 6 days we didnt need transport to any of Patong happening spots. Just walked! Hotel lobby is welcomingly big and lots of sofas available... More

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MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review
14 May 2013

Dear guangshan, Thank you very much for your positive review on Mercure Phuket Deevana and I am very pleased to learn that you enjoyed your stay at our hotel. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the... More

Gold coast
Senior Reviewer
7 reviews 7 reviews
3 hotel reviews
Reviews in 6 cities Reviews in 6 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 7 May 2013 via mobile

Close walk to markets, restaurants and massage. Also not far from shopping centres and nightlife. 1 block from beach and transport at front door easily accessible. Laundry can be done at many locations close by at a cheap rate. 50 bht per 1 kg. Bangla Rd only few blocks up for nightclubs and shows.

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MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review
14 May 2013

Dear NaomiGoldcoast, We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Contributor
12 reviews 12 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed 4 May 2013

Just spent 10 nights at this hotel and cant really fault it for the price. We booked a standard twin room and were given a top floor room with a view over the pool which is great. The room is clean and modern and well maintained. Tv had a good selection and the wifi was free and usable. The breakfast... More

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MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review
8 May 2013

Dear siamcoxy, We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 2 May 2013

The hotel is well situated and I had stayed here for a couple of times. Main reason is because it is close enough to the happening spots like the shopping mall Jungceylon, and the beach is just 5 mins walk away, 2 mins walk to Hard Rock Cafe across the street, and everything from restaurants to mini marts are easy... More

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Review collected in partnership with Accorhotels.com

MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review
6 May 2013

Dear KenMun, We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

sydney
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed 1 May 2013

Stayed here at the Mercure for 2 weeks on the 6th floor and it was amazing. The hotel is lovely. The pool is the amazing part with happy hour daily. There is also a movie chanel with no adds, enjoyed that. Room was always cleaned daily and bed was made daily. Downside would be the buffet breakfast, did not enjoy... More

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MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review
6 May 2013

Dear jasmine s, We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive constructive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our... More

Phuket, Thailand
1 review
4 of 5 stars Reviewed 30 April 2013

The hotel was clean and tidy, situated in a great location with easy access to excellent restaurants and pubs. Will definitely stay at the Ibis at World Square again. It is also not to far from darling harbour, paddy's market, Victoria building,circular key, broadway. There is also easy access to buses and trains. Glenda

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Review collected in partnership with Accorhotels.com

MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review
6 May 2013

Dear hendersg, We very much appreciate your comments regarding your stay at the Mercure Phuket Deevana. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.... More

Bangkok, Thailand
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 helpful votes 3 helpful votes
1 of 5 stars Reviewed 30 April 2013

rooms ok, pool nice and pool bar staff great. As for the rest, breakfast was included in he deal but ony tried once in 5 days as so bad. I thought id give an evening meal a try even worse, coud not eat, the fish was well past use by date. The final straw was when checking out I asked... More

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MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review
6 May 2013

Dear puketotaralodge18, Thank you for bringing to our attention the problems you have encountered during your last stay at Mercure Phuket Deevana. We are most concerned with the satisfaction of all our guests and your feedback is of great value to us. It allows us to ensure and improve the quality of service we want to offer our guests Please... More

Singapore, Singapore
2 reviews
5 of 5 stars Reviewed 28 April 2013

It was a good experince staying at Mecure and the lady at the reception was excellent. Service was good and she is very courteous. However, the service at the cafe/restaurant was terrible and dun bother to eat there. Food was burnt for the BBQ and flies everywhere. Overall, the room was good and compensated for everything.

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Review collected in partnership with Accorhotels.com

MercurePatong, General Manager at Mercure Phuket Deevana, responded to this review
1 May 2013

Dear Cat7272, We very much appreciate your comments regarding your stay at Mercure Phuket Deevana. It is always a pleasure to receive constructive feedback in regards to the service of Food & Beverage and food quality. Your valued comments have been passed to our F&B Department to improve. I am sure that this feedback will serve as an encouragement to... More

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Hotel Summarization (Beta)

What travellers say

  • Happy Hour(20)
  • Pool view room(18)
  • Very good(18)
  • Hard rock cafe(12)
  • Otop market(11)
  • Great location(10)
  • Buffet breakfast(10)
  • Pool bar(9)
  • Good location(8)
  • Staff were friendly(8)

Additional Information about Mercure Phuket Deevana

Address: 239-14 Raj U Thid 200 Pee Road, Patong, Phuket 83150, Thailand (Formerly Mercure Patong Phuket)
Region: Thailand > Phuket > Patong
Amenities:
Business Centre Fitness Centre Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#25 Luxury Hotels in Patong
#41 Family Hotels in Patong
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
In the heart of Phuket, the unforgettable Mercure Patong Phuket is just 5 min from Patong Beach and the popular night bazaar and shopping precinct. Convenient and comfortable, this modern 4 star resort hotel offers great value. Ideal for a weekend leisure getaway or family holiday, the hotel features 249 rooms, an inspired restaurant, three bars, two swimming pools, spa, massage, fitness centre and kids club. State of the art business centre and conference facilities ideal for corporate guests. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, ACCOR, Hotels.com, AsiaRooms, Orbitz, Venere and Tingo so you can book your Mercure Phuket Deevana reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Mercure Patong Phuket Hotel Patong
Mercure Patong Phuket Hotel
Accor Patong Phuket
Mercure Patong
Mercure Phuket Deevana Patong

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Mercure Phuket Deevana
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