Myself and my wife stayed here in November 2011,food was terrible hotel staff only willing to help if you keep giving tips.the beach was filthy,wrote to thomas cook but was not interested,they were not helpful at all,would never use this hotel again.
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We stayed at from 5th - 12th Feb 2012. Weather was't great, but that's not th hotels fault. We went to breakfast at 06.30 when it was due to start, the whole of the hotel was in darkness, only person about was the guy buffing the still dirty floors in the restaurant - we went to go into the bar...
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Dear Guest,
Thank you for writing your comments about Iberostar Averroes. Please receive our sincere apologies for not having met your expectations. We will take your comments in our consideration and we will try our very best to improve these points.
Feedback like yours is very important to us, so we know what we can improve to reach an even...
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I went to the iberostar averroes 29th of January and didn't really know what to expect and was pleasantly supprised. The hotel is great , the staff are very friendly and all round service is brilliant. I wouldn't advise to visit the resort in January as it is somewhat out of season however during the summer it would be a...
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Dear Guest,
Firstly we would like to thank you for taking the time and effort to write your opinion about Iberostar Averroes.
We are delighted that you get impressed with your room and that you enjoyed our bars and restaurants and felt so well attended to by our staff. For us it is very important that our guests feel welcome....
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Tunisia may be experiencing difficult times but if you stay at this hotel and the Yasmine area you will never have a chance to feel that. With its warm and welcoming staff , ambience and especially its Manager who does every effort to ensure each customer is satisfied and smiling, you should feel safe and at home. This is my...
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Reviewed 10 August 2010
Dear Guest,
In the first place we would like to thank you for your stay in our Iberostar Averroes We are really delighted with your comment. Thank you for describing in just a few strong words our complete and exclusive service and facilities.
We assure you that we will continue working to improve your next experience with us.
Kindest regards,...
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i travelled there jan 29th to the 5th of feb although not very busy we had a great time in the hotel. the hotel was very clean reception bedrooms,bathrooms,bar area and gardens. Hotel staff were very friendly esp in the bar give them a small tip and they will wait on you and foot night time entertainment wasnst up to...
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Although bedrooms were clean with plenty of space, ours smelt of smoke and pillows smelt stale and sweaty. Towels ragged. Hotel in general very 'tired looking', needs refubishment. Communal areas dirty, not hoovered, still had Christmas tinsel around, Windows not cleaned, green mould round windows in indoor pool room. Several decorative pots around the place broken, garden areas unkempt. Birds...
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Dear Jean S.,
Thank you very much for your comment. We are sorry that we don´t meet your expectations this time.
The head of the departments have been informed about your comments and they will do them better from negatives to POSITIVES.
In words from the manager: “I hope that the clients come back and they will see the Difference”....
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Had a fantastic holiday .
great hotel with all you needed.rooms very spacious.
very peaceful with plenty of space round the pool.
no fighting for beds came down 8am and still plenty left.
The only downside was the mosys we have been to Tunisia 9 times and its the first time we have had problems but the whole hotel and...
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Visited Tunisia for the first time. My husband Lit and I were very pleased with the accommodation, spacious bedrooms and the view from our balcony was breathtakingly beautiful with sun rises and sets over the sea. Everywhere was very clean and the staff extremely friendly and helpful. The food was good, with a wide variety of local fruit and vegetables...
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We arriived at our hotel 18th Jan 2012 and was very impressed. It was very spacious, staff were really friendly and helpful. The location was ideal, just 50yards from the beach. The downside was went you left the hotel to have a look at the shops and local area. The locals were constantly trying to get you in their shops...
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Just back from a week in the Iberostar Averroes and I have to say it met me and my friend Dave's expectations and more.
First rule of holidaying in Yasmine Hammamet...Don't be soft..Be polite BUT firm! I am firstly going to give you a bit of advice for your first day out of the Hotel as we didn't have the...
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