To start, Thomas Cook cook rate this a 5 star, do not fall for this as it is actually a 4. When we arrived we were greeted with a drink and a hot towel before being taken to our rooms quickly. The room was spacious, modern, and very clean. We had a large wardrobe each which was a nice touch,... More

Stayed from the 8th may for two weeks, first impressions very good check in very relaxing and made easy. Rooms are a decent size but don't expect double or king size beds as most rooms are two singles. We personally found the food to be very bland even though we tried lots of different dishes, we love spices but could... More

Spent one week here from 12th - 19th May 2013. We booked with Thomas Cook, I recommend going to the welcome meeting as it is quite informative and very helpful for the quiz on the way to the Rep show if you choose to go. The rep show is a really good night and the buffet style meal is excellent,... More

Arrived here expecting a lot as we had stayed twice before in their sister hotel The Sentido Phenicia so if any of the review sounds negative it is because I couldn't help myself comparing it to The Phenicia. Arrived around lunchtime check in was quick and easy, filled in the required form, collect our key and 2 mins after we... More

Hotel - excellent condition and very clean. Rooms - (the ones we saw) were to a very high standard and exceeded our expectations - no complaints atall. Staff - Generally very friendy with some exceptions who were a bit "grumpy/miserable" but there was also a few who were oustanding and very polite, friendly and funny. Said-pool bar and Mahmood-restaurant were... More

We stayed at this hotel from 5th to 19th of may 2013, we traveled with Thomas Cook, watch the transfer time we were nearly 2 hours, dropped off at about 8 hotels before reaching ours, return was only 2 other hotels and about an hour. The hotel is lovely with a very relaxed check in process. Rooms are very nice,... More

Agree with most of the good reviews here. Hotel lovely,rooms excellent,food of a high standard. Pool area (and all staff around it) fantastic. My only negatives are that the main bar service was so slow and the atmosphere at night was flat. However, towards the end we discovered the pub bar which was gorgeous and had a great buzz(and some... More

On arrival at the hotel all we had to do was identify our luggage to the waiting porters to ensure it was taken off of the coach. They took the from the coach and lined them up outside of reception. We were told to take a seat in the impressive reception lobby where we were brought cold drinks and hot... More

Just enjoyed a very relaxing week away, if your looking for a small all inclusive hotel with very little entertainment this is the place to book, the evening entertainment is very limited about half an hour and that's it but that didn't bother us we preferred to have a drink in the downstairs bar where service was much better and... More