BE WARNED This is the worst holiday apartment I have ever stayed in. As a family we went here in 2010 as we go to Turkey every year. The first apartment we got I had to bleach everything, the kettle was filthy, everything was filthy. They changed our apartment but this was just as bad the first one, the only... More

We had booked and paid for a room for 9 days. after 1 night we were moved to an old hotel next door. The day after we had to move to a third hotel. They told us that there were problems with the hot water, but we could see that all the other guests stayed. We think they lied to... More

Arrived 01.30hrs on 15th September - informed no room available until day after - ended up staying 2 nights at nearby Tuna Aparthotel. Then met with the rudest woman (Burcu) who offered no explanation as to why there was no room at Yeni Acun and said we could complain when we arrived home. We were then taken round the corner... More

Hotel overbooked and spent first 3 nights in Caprice hotel which I can only describe as a pig sty. We were told this is a regular practice. Yeni Acun hotel was very nice but the staff were rude, ignorant and not interested in there customers. The manageress was the worst woman I have ever come across, no apology, no help... More

a basic hotel but the staff were brilliant age range was 5 to 47 and every one had a great time. the food was fantastic! i would reccomend the yeniacun special! seddetin, ali, musti and all the rest were excellent hosts

well to start with...we arrrived very late at nite...to 2 young turks...at reception,,,who new nuthing...and were rude....we got put to another hotel without..being given any reason...next morn went to the see the manager who was very ignorant.......all in all this hotel is up a dingy lane....and is depressing.....but luckily we really liked the other hotel we were put in...staff there... More

We where in two minds on wether to book at this hotel or no based on the reviews but I am really glad we settled on it. Our apartment was really nice, living room/kitchen big nice bedroom and and bathroom. Apartment was very clean and very good size. Staff are very friendly and funny, and they always go out of... More

after reading some of the reviews on here, definately was relieved and surprised by the quality, decor and cleanliness of this hotel, the staff are friendly and helpful, food prices and bar bit expensive though compared to other local places. Beware if you book self catering apartment though, as this consists of a fridge, a small travel kettle and a... More

Just back from yeni they have totally redone the hotel it is FANTASTİC. Very upmarket well done guys. Also GROFTEN RESTAURANT lisa n ahmet still there making the best english breakfast in Alanya. looking to book up again for september cant wait to be back in Alanya