This hotel was previously the Sheraton Hotel in Antalya and in recent years I have stayed there often. Cosmetically the hotel has not changed a great deal but the service now that it is a Rixos hotel is extremely dissapointing. The front desk is in absolute chaos - it took us nearly half an hour to check in competing with... More

I recently stayed at the Rixos on business and had a pleasant stay. The Rooms were clean and spacious. I had a selection of welcome chocolates and tartlets awaiting me in my room on arrival which were very nice and most welcoming, however the uneaten food remained on the table for three days ! this not only looks bad as... More

I stayed at Rixos Downtown for one night last week and as a businessman, I wasn't impressed with it. They call themselves a five even six star hotel but lack of attention to detail lets them down. There is no iron and ironing board in the room. They don't deliver them to your room either. You have to use the... More

Stayed at the Rixos Antalya (which used to be a Sheraton) for one night 2 weeks ago. Could be a brilliant Hotel but let down by slow and inefficient staff and lack of attention to detail. Someone else commented on the nickel/dime mentality which is evident when it took the desk 30 mins to check me out as they asked... More

I stayed in this hotel a while ago when it was the Sheraton Hotel. We had a seminar at the hotel and had 30 guests from the Russian Republics. The hotel delayed in sending the confirmations and got the rooms wrong. The manager was very apologetic and got everything fixed. Our seminar went well but the staff seemed very inexperienced... More

This place was pretty to look at but not at all professionally run. They want to call themselves 5 or even 6 star but they are too disorganized to be in that league. The food is pretty to look at but overpriced and not very good. The staff, on the other hand, really do try hard. But they are faced... More

This hotel is an example in polar opposites when it comes to intent and execution. The check-in was an absolute disaster. At 1:30 in the afternoon the person at check-in (Lavent) started chatting with someone while keeping us waiting. A good 10 minutes later, we requested him to check us in first because we were really tired from our journey... More

me and my familiy stayed 6 night at this hotel, Reception staff is very polite and carefully, ,the service, entertainment, rooms, cleaniness were good . I was a little disappointed with the food I coming back next year More

I have just returned from a business trip to İstanbul and Antalya.I was informed by my business partners in Antalya that the ex Sheraton had been completely refurbished and rebranded as Rixos where they recommended me to stay as a deluxe 5 star hotel.I had a days business in Antalya and thought to relax for another 2 days at the... More