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All 224 Antalya hotels

Club Hotel Sera

5.0 of 5
Ornek Koy Mevki Lara, Antalya 07003, Turkey
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Club Hotel Sera
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64%
Ranked #57 of 224 hotels in Antalya
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246 reviews from our community

Traveller rating
    95
    65
    43
    28
    15
See reviews for
Families
52
 
Couples
96
 
Solo
6
 
Business
7
 
Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Date Rating
Jacksonville, Florida
1 review
2 of 5 stars Reviewed 1 June 2013

Service disaster,food and buffet disaster...Have been stayed on beginning of July 2012. If possible try some other hotel. Can not be more than 3* hotel. Beach is very bad. Pools are small..and there is no hospitality at all.. As a Turkish was one of my worst vacation at all.

Was this review helpful? Yes
firattuna, Guest Relations Manager at Club Hotel Sera, responded to this review
15 June 2013

Dear Mesut, Thank you for taking the time to comment regarding your stay. We strive to create a great guest experience and are always disappointed when a guest leaves dissatisfied. Please know that we constantly seek to improve in all areas, using your comments as a tool to help guide these improvements. We will continue to improve until we can... More

Leicester, United Kingdom
Senior Contributor
34 reviews 34 reviews
7 hotel reviews
Reviews in 12 cities Reviews in 12 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed 1 June 2013

We came here with our two young children and our first impression as you walk into the lobby was WOW! It was very spacious and royal looking. The rooms are just as good. The spa is great, they have a Turkish bath, steam room and sauna. The only little disappointment of that is the hotel is filled with I think... More

Was this review helpful? Yes 1
ClubHotelSera, Guest Relations Manager at Club Hotel Sera, responded to this review
15 June 2013

Thank you for taking the time to comment regarding your stay. I am glad that you enjoyed your visit to the Club Hotel Sera. We are constantly seeking ways in which we can improve, using your comments as a tool to help guide these improvements. Please know that we are committed to making the necessary improvements to enhance the guest... More

London, United Kingdom
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
56 helpful votes 56 helpful votes
2 of 5 stars Reviewed 7 May 2013

The hotel lay out is very good and it is decorated to a 5 star standard. But... Waiters are so rude and arrogant. One of them actually said oi! To me when he wanted to call me. The food and desserts were below average. They only have shampoo in the rooms. No cotton pads, not even hair conditioner or shower... More

Was this review helpful? Yes 2
See 4 more reviews by RhN-LdN for Antalya
ClubHotelSera, Guest Relations Manager at Club Hotel Sera, responded to this review
15 June 2013

Thank you for taking the time to comment regarding your stay. Guest service is the highest priority in any guest interaction and I apologize that you did not receive the expected level of service. We constantly seek for ways in which we can improve. We will use your comments as a tool to help guide these improvements. Please know that... More

porstsmouth united kingdom
1 review
4 of 5 stars Reviewed 7 May 2013

on arrival found reception staff very unhelpful regarding lunch we had been traveling since early morning and was told we were to late for lunch this was at 2 15 PM and was told to FIND the pool bar O,K we did and guess wot dry rolls hotel itself was very good staff friendly and helpful and fore the next... More

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ClubHotelSera, Guest Relations Manager at Club Hotel Sera, responded to this review
15 June 2013

Dear Joana, Thank you taking the time to share your feedback from your recent stay with us. We understand how important first impressions are and how they can set the tone for the rest of your stay. I'm sorry to hear that our service level at the beginning were not up to par and can assure you we're using all... More

liverpool
Contributor
14 reviews 14 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed 30 April 2013 via mobile

I am writing this review sitting in the hotel lobby waiting for transfer to take us back to the airport. A Group Of 14 of us arrived on 23rd April and from the moment we arrived we where amazed by the size and look on the hotel lobby, we got out of the minibus and did not have to touch... More

Was this review helpful? Yes 2
ClubHotelSera, Guest Relations Manager at Club Hotel Sera, responded to this review
15 June 2013

Thank you very much for your fantastic review! We are delighted to hear that you had such a great time at Club Hotel Sera. We hope to host you as our guest again soon! Kindest Regards More

stoke on trent
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
29 helpful votes 29 helpful votes
5 of 5 stars Reviewed 22 April 2013

We have just spent another 11 nights at the hotel club Sera and it was as superb as the last time we stayed. The staff are so attentive that you barely have 2 minutes with an empty glass, My partner was on crutches which gave us a chance to see what it was like for the disabled, and in all... More

Was this review helpful? Yes 2
fethiye
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed 8 April 2013

Hotel was easy to locate, spacious,clean rooms. Hotel has plenty of room and activities outside weather permitting. Sauna and steam room great although indoor pool used minimally. Staff friendly and helpful, food was ok repetitive dishes but plenty of choice. I would definitely go there again and would recommend to friends

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Uckfield, England, United Kingdom
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 30 March 2013

Very nice hotel and lovely setting in the grounds food and drink was good plenty of choice throughout the day and evening.Entertainment wasn't great kids soon got bored as when we went last October the pools were out of service due to a storm.if i was family id travel and book little further along lara beach to designer style hotels... More

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iran
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 26 March 2013

i and my family have staying at there for 7 nights at march2013 hotel is very nice and the places are very nice but the foods are very simply and repeated in 7 nights. the drinks are good but repeated. and the programs in hotel was good.

Was this review helpful? Yes 5
Oxford, United Kingdom
1 review
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 19 March 2013

Great place! Great food, but not a place i would go with children, This hotel is a touch on the ornate side with all the gold decor and palace feel, the food was great some of the best we have had in our trips to Turkey. All in we have very much enjoyed our stay in this hotel even if... More

Was this review helpful? Yes 4
 
 
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What travellers say

  • Animation Team(12)
  • Lara Beach(5)
  • Very good(4)

Additional Information about Club Hotel Sera

Address: Ornek Koy Mevki Lara, Antalya 07003, Turkey
Phone Number:
Region: Turkey > Turkish Mediterranean Coast > Antalya
Amenities:
Bar/Lounge Beach Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#8 Romantic Hotels in Antalya
#17 On the Beach Hotels in Antalya
#42 Luxury Hotels in Antalya
Price Range: $$
Hotel Class:5 star (5*)
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Also Known As:
Sera Hotel Antalya
Club Hotel Sera Antalya

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Club Hotel Sera
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