I spend one week in Surtel hotel in the midle of september. If u choose a room with balkon - 3th and 4rth floor u will be regarded with best see view to Piegon Island and castle and Kusadasi ferry port and Skala Nuova. Every day we watch koming cruisers and enjoy to the seeview. On the top of the... More

Just returned fron Surtel Hotel.Don't believe anything that the write ups tell you! I wouldn't even give it two stars! I would NEVER, EVERE, stay here again, even it were free! Arrived after a very long night and after having survived over a 3 hour transfer from Bodrum airport, dumped at the side of the road, no one to meet... More

I was horrified and that is the right word by this hotel. For the days I stayed in I kept wondering on what system it was evaluated and got the three stars allowing it to be subscribed to the all inclusive category?! That hotel is a joke (not the building itself don't get me wrong but the services) and unfortunately... More

The Surtel is NOT all inclusive, certainly not as we know it. I would happily stay there anytime in the future, but on a room only basis. The location is perfect and the hotel is spotless; clean bedding and towels daily too. The bar is only open for drinks from midday until 19:00 then again from 21:00 to 23:00, however... More

Got back yesterday from staying at surtel hotel. Wasn't happy with room as booked a sea view and was facing a wall but reception upgraded us to a suite which was lovely and the view was brilliant. Food not my taste but location and sun terrace good to sunbathe. Staff lovely especially reception man who does nights. Had a brilliant... More

we stayed from 2/7/2012 to 9/7/2012 and was extremely disappointed. The hotel was extremely dirty and our first room smelt so bad that we asked to be moved (325 to 317). The food was very bland and repetative, mainly being turkish, although on our 2nd to last night they actually served chips, which is the only time I ate an... More

we stayed at the surtel from 3/7/12 to 9/7/12 we read the reviews before travelling and thought that people were remembering the negatives rather than the positives well how wrong we were. This place is in need of a really good clean and revamp the furniture should be binned as it is either broken dirty or stained as for the... More

I stayed at Surtel from 24/6 to 5/7 2012 and promised i would write as fair a review as possible. I went with 6 other friends/family aged between 15 to 46. We had an amazing holiday, Kusadasi is a fantastic place to holiday. On arrival at about 2am reception had prepared us filled rolls, lovely as we were starving. We... More

11 nights i stayed for and was really disappointed as the staff that were there at the start of my holiday left after only being there a week poor choice of drink for all inclusive the life line of a chicken for breakfast lunch and dinner egg in morning and chicken for lunch and dinner. rooms are basic, roof top... More