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Victoria Hotel Reviews, Donetsk

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Victoria Hotel

5.0 of 5
14 A Mira Avenue, Donetsk 83015, Ukraine
Hotel amenities
Victoria Hotel
37 traveller photos
Ranked #6 of 22 hotels in Donetsk
4.0 of 5 stars 25 Reviews
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25 reviews from our community

    Trip type
Traveller rating
    7
    11
    5
    2
    0
Date Rating
Kiev, Ukrain
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
“Just loved it”
3 of 5 stars Reviewed 15 May 2013 NEW

Stayed in this lovely new building for few days and found the hotel great. I was really happy to be the guest of this beautiful property. Hotel is beautifully decorated and wonderfully designed. Rooms are very pretty and nothing is missing. Beds, pillows, mattresses, all were comfortable. All meals were tasty and Variety of cuisines was available. Surroundings are neat... More

Was this review helpful? Yes
Anneta_Chernaya, Manager at Victoria Hotel, responded to this review
16 May 2013

Dear Guest! Thank you very much for choosing Victoria Hotel Center during your visit to Donetsk. It’s our team who is really happy to have you as our guest! It is so nice of you to complete such a wonderful review. We are very glad you enjoyed your stay with us. Thank you so much for highlighting our advantages and... More

New York City, New York
Top Contributor
79 reviews 79 reviews
24 hotel reviews
Reviews in 15 cities Reviews in 15 cities
26 helpful votes 26 helpful votes
“brand new and beautiful”
5 of 5 stars Reviewed 23 February 2013

has to be the most modern hotel in ukraine outside of perhaps one or two luxury hotels in kiev. By far the first hotel i stayed at in this country [outside of kiev again] that can compare to western hotels, beautiful rooms, modern well equipped clean,,,only problem the very small beds,,ask for a queen if possible, great shower, good free... More

Was this review helpful? Yes 1
Anneta_Chernaya, Manager at Victoria Hotel, responded to this review
27 February 2013

Dear Guest, Thank you so much for your positive review. The feedback from such an experienced traveler is extremely valuable for us. It was a pleasure to hear that you enjoyed your stay at Victoria Hotel Center. It is such an inspiration for our team! You do motivate us to work harder! We are looking forward to seeing you back... More

London, UK
Reviewer
4 reviews 4 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
“this is it”
5 of 5 stars Reviewed 18 October 2012

Victoria is a brand new hotel in a great central location. The public areas are bright and airy. Our room was spacious, very well appointed and very quiet for sleeping. It had a lovely park view. There are also rooms with the local football stadium view, in which 2012 Euro matches took place. Breakfast was good with eggs made to... More

Was this review helpful? Yes 2
Anneta_Chernaya, Manager at Victoria Hotel, responded to this review
29 October 2012

Dear Guest, Thank you so much for sharing your nice feedback. I am very glad you have enjoyed your stay at our hotel. We are looking forward to seeing you back soon at Victoria Hotel Center during your next trip to Donetsk. Best regards, Anneta Chornaya Head of Accommodation Department More

Manchester,England
Senior Contributor
33 reviews 33 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
133 helpful votes 133 helpful votes
“Building great - service could be a lot better!”
3 of 5 stars Reviewed 25 July 2012

First of all the building is great. Two tower blocks with very nice rooms and views towards the Shaktar football stadium which is 100 metres away. So a very good choice for football visitors. Public areas are also nice e.g. reception, bars and restaurants and there is a fitness centre and bowling alley attached. Hotel sits beside a large park... More

Was this review helpful? Yes 1
Anneta_Chernaya, Manager at Victoria Hotel, responded to this review
31 July 2012

Dear Guest, Thank you very much for your comment! We do appreciate your opinion! Every day we practice to provide you with better service. And only due to your reviews we can see our drawbacks and turn them into our advantages. I hope you will give us another opportunity to serve you at Victoria Hotel Center and provide you with... More

Portland, Oregon
Senior Contributor
35 reviews 35 reviews
31 hotel reviews
Reviews in 28 cities Reviews in 28 cities
52 helpful votes 52 helpful votes
“Very Nice New Hotel”
5 of 5 stars Reviewed 29 June 2012

I stayed here during the Euros, the rooms are great, large and airy, the staff very nice but slow in some areas, eg Reception. It's about 15 minutes from the airport, about $12 by taxi. A bit far out but right next to the new stadium.

Was this review helpful? Yes 3
Management response:
7 July 2012

Dear Guest, Thank you very much for sharing your feedback. I am very glad you enjoyed your stay at Victoria Hotel Center. I hope we will be able to welcome you back at Victoria Hotel Center and you will appreciate one of our special offers – “Happy weekends” or “Rooms with half board/full board” at a special summer rate. To... More

Kiev, Ukraine
Top Contributor
55 reviews 55 reviews
18 hotel reviews
Reviews in 16 cities Reviews in 16 cities
35 helpful votes 35 helpful votes
“Euro 2012 accommodation”
4 of 5 stars Reviewed 17 June 2012

We stayed in the hotel in mid June. It's perfectly located to visit Donbass arena which hosts Euro 2012 matches. We very happy wi the hotel, it's location and services but unsatisfied with Ukraine France game, which has to do nothing with the hotel. The only not positive feed back might relate to the price policy.

Was this review helpful? Yes 2
Anneta_Chernaya, Manager at Victoria Hotel, responded to this review
21 June 2012

Dear Guest, Thank you very much for taking time to review your stay at Victoria Hotel Center. I’m glad you have appreciated the hotel’s location and services. We share your feelings about the misfortune of Ukrainian team in Ukraine-France football match and wish them luck in future games. And certainly, we will be glad to see you soon at a... More

Kharkiv, Ukraine
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
“Great pool and fitness, far from city centre”
4 of 5 stars Reviewed 23 April 2012

The old buildeing is under rennovation currently. In the new 20 floors building there are rather big, clean and light rooms. Beds are comfortable, pillows are too big for me. Breakfast is good (I tried one a year ago, and I should say now it is much better), the coffee improved also. You have tea-pot in the room with selection... More

Was this review helpful? Yes 1
Anneta_Chernaya, Manager at Victoria Hotel, responded to this review
24 April 2012

Dear Sir/Madam, Thank you very much for sharing your feedback. I hope you enjoyed your stay at Victoria Hotel Center. Glad to hear that you have appreciated our renewed breakfast and room amenities. Basically, we have a car rent service in a hotel, so we can arrange transfer or a taxi service for our guests. We are really getting our... More

Darlington, United Kingdom
Top Contributor
61 reviews 61 reviews
38 hotel reviews
Reviews in 35 cities Reviews in 35 cities
18 helpful votes 18 helpful votes
“If your going to the Euro's”
4 of 5 stars Reviewed 17 April 2012

The Victoria Hotel is situated right next to the brand new Shakta Donetsk soccer stadium built especially for the Euros. The stadium looks very impressive as does the Victoria hotel I found the hotel to be very comfortable with spotlessly clean and very spacious rooms. The restaurant and bars are very good and stayed open until very late. Room service... More

Was this review helpful? Yes
Anneta_Chernaya, Manager at Victoria Hotel, responded to this review
18 April 2012

Dear Sir/Madam, Thank you so much for your positive review. It was a pleasure to hear that you have enjoyed our team’s hospitality, hotel location, room amenities and the dining facilities of our hotel. It is such an inspiration for us! You do motivate us to work harder! By the way, it is getting spring time and the Parkview rooms... More

Top Contributor
96 reviews 96 reviews
20 hotel reviews
Reviews in 23 cities Reviews in 23 cities
53 helpful votes 53 helpful votes
“Very new and good choice”
4 of 5 stars Reviewed 16 March 2012

Almost 2 year old new hotel . It is not centrally located unless you visit the city for football games in Donbass Arena which is 200m from the hotel. Good example for Value&Money balance . Once of the limited good choices in the city. Rooms are clean , well organised and big enough for comfortable stay. There is not a... More

Was this review helpful? Yes 1
See 4 more reviews by TMERIC for Donetsk
Anneta_Chernaya, Manager at Victoria Hotel, responded to this review
26 March 2012

Dear Sir/Madam, Thank you for your positive review! I hope you enjoyed your stay in our hotel. I would like to inform you that we have opened 2 new restaurants with experienced Chef since your last visit. I hope you will appreciate it during your next visit to Donetsk. I sincerely hope we will be able to welcome you back... More

Brussels, Belgium
Top Contributor
61 reviews 61 reviews
39 hotel reviews
Reviews in 33 cities Reviews in 33 cities
42 helpful votes 42 helpful votes
“room Ok, bathroom stinks”
3 of 5 stars Reviewed 22 February 2012

By all means the rooms in new part of the hotel are very good, they are international level. But the really bad thing is that the bathroom stinks of stale urine - whether the drains are dried out because of low occupancy or because the bathrooms are too hot, I don't know, but every time I re-enter the room, the... More

Was this review helpful? Yes
See 5 more reviews by Deflumine for Donetsk
Anneta_Chernaya, Manager at Victoria Hotel, responded to this review
26 March 2012

Dear Sir/Madam, Thank you for taking your time to complete a Review of your staying in Victoria Hotel Center. Your feedback is extremely valuable to us. I am very sorry for the disappointment and discomfort you experienced. Actually, the hotel is brand new and there was a problem with the Room Operations System. But now all processes have been tested... More

 
 
Victoria Hotel
Victoria Hotel
4.0 of 5 stars 25 reviews
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Additional Information about Victoria Hotel

Also Known As:
Victoria Hotel Donetsk
Address: 14 A Mira Avenue, Donetsk 83015, Ukraine
Region: Ukraine > Donetsk Oblast > Donetsk
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Children Activities Restaurant Room Service Shuttle Bus service Suites Swimming Pool
Hotel Style:
#4 Luxury Hotels in Donetsk
Price Range: $$
Hotel Class:5 star (5*)
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Victoria Hotel
14 A Mira Avenue
Donetsk 83015
Ukraine
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