Old rooms, no light - only one lamp. I left this hotel in 15 minutes after arriving. And THE MOST IMPORTANT: their staff are liars! I've booked this hotel at Agoda, after that I tried to return money. Agoda requested info about me at this hotel. And their staff said that I've checked in and staying at the hotel! SCAM! More

i took the sleeper bus from saigon to hoi an. (that's another nightmare.) arrival in hoi an was in some field out in the middle of nowhere (by design?). 2 vans appeared and propped up their "free shuttle" signs, saying they would drive us to the city centre. instead, they drove us to their family's hotel, the grasslands. when we... More

We didn't know where to stay during our two days in Hoi and as soon as we got out of the bus, someone offered us a lift for free to his hotel near the city center, we accepted. There are plenty of hotels IN the city center, and not 10 minutes walk like this one, so we decided to stay,... More

I would like to recomend Grass land hotel. Though this hotel is a budgeel in terms of its price, its quality is much higher then other budget hotels i have stayed at. It is very nicely desinged and the serivce of the staff was very friendly and helpull. , the rooms are are clean and comfortable and overalal experience of... More

We got off our sleeper bus and this happened to be the hotel that we stopped outside of! Whether the driver did it on purpose due to an agreement with the owners we will never know but we were tired and hungry so we decided to stay here at it was the closest. The price was average (around 5 pounds... More

A friend booked this hotel, thinking we were getting a "deluxe" room. Upon arrival, the dissapointment set in when we found ourselves in a tiny standard room. The hostess was quite willing to try to make amends, but for the price, we felt we could do better. They actually worked with us on reducing the price paid for the upgraded... More

This place came very close to ruining our entire vietnamese trip. Although the rooms are spacious, ours was crawling with cockroaches, the food at the restaurant is cheap but really average. The wifi is slow, The air-con didn't work and none of the perks that are guaranteed on a daily basis happen to be true. You CANNOT use credit card... More

One of the better hotels you will find in Hoi AN for the price. Rooms were clean and comfortable and the breakfast was good with many options. Customer service was very good and personal, not robotic. The staff seemed like they were really interested in you and not just going through the motions. I would look for this hotel first... More

Like 99 % of reviews its a zero rating from me ,as i was also conned into staying at the hotel by the tour operator from Hue, as we found out later its his own family that own the Grassland hotel .None of the doors in the place close properly its the futherest hotel from town,This is the first review... More