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DoubleTree by Hilton Hotel Buffalo - Amherst

3.5 of 5
10 Flint Road, Amherst, NY 14226 (Formerly Hotel Indigo Buffalo Amherst)
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DoubleTree by Hilton Hotel Buffalo - Amherst
Ranked #4 of 16 hotels in Amherst
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129 reviews from our community

    Trip type
Traveller rating
    55
    48
    13
    9
    4
Date Rating
Atlanta, United States
1 review
5 of 5 stars Reviewed 20 May 2013 NEW

Since I travel 3-4 days a week I grade hard. This location lives up to the higher standards which I have come to expect from a Double Tree. I was on a quick 1 day business meeting. Hotel van to and from the airport and meeting was very quick and efficient. I wanted to get out and walk. Most dining,... More

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Review collected in partnership with DoubleTree by Hilton

TMolendaInnKeeper, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review
22 May 2013

Hi AL W, Thank you for the kind words. We appreciate your feedback on our service levels as we utilize these reviews as tools to continue to build on successes and review comments where we may need to improve upon. 100% Guest Satisfaction in our Goal. Thank you again. Safe Travels, Tom Molenda General Manager More

New York, United States
1 review
4 of 5 stars Reviewed 17 May 2013 NEW

I like this hotel very much. My family has used it a number of times in the last four years, as our daughter has been a student in the nearby university and the location is quite convenient. The hotel is comfortable, clean, and very attractive. I liked it even more before it changed hands and went from being a Hotel... More

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Review collected in partnership with DoubleTree by Hilton

TMolendaInnKeeper, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review
22 May 2013

Hello Renee T, I was glad to hear how much you like our property and our location. Yes, we have made some changes to the decor to better align ourselves with the DoubleTree by Hilton specifications. I know opinions will very on design and style and I hope you will still continue to keep us at the top of your... More

Indianapolis, Indiana
Senior Reviewer
8 reviews 8 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
4 of 5 stars Reviewed 15 May 2013

I wanted to write and tell management how awesome Krystal was this morning for my breakfast with a client at your facility. She was so happy and attentive to our needs that it was better than I could get at home, sorry honey! The room was nice and I realized that it used to be an Indigo, I didn't mind,... More

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TMolendaInnKeeper, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review
22 May 2013

Hello Steve C, Very nice review Steve. You are a brave person to make those statements. I will make sure I congratulate Krystal for once again going above and beyond for guest service. We are proud that we were able to make you feel at home. When it comes to travelling that is a true accomplishment. Thanks again. Tom Molenda... More

New York City, New York
1 review
5 of 5 stars Reviewed 13 May 2013

We went to Buffalo for our son's graduation at University at Buffalo. It is located across from the college campus. I could not believe how fabulous the staff was. Bryanne, the managing Supervisor was incredibly nice. So helpful. They made us feel so special. They recommended great restaurants in Buffalo, along with a shuttle to boot. Makayala was so vibrant.... More

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TMolendaInnKeeper, General Manager at DoubleTree by Hilton Hotel Buffalo - Amherst, responded to this review
22 May 2013

Hello Lisa D, I was pleased to hear you enjoyed your stay and congratulations on your Son's graduation. Thank you for mentioning the levels of service you received and the individuals by name and for sharing this will the millions of people who are reading these reviews. Safe Travels, Tom Molenda General Manager More

Hinesville, Georgia
1 review
2 of 5 stars Reviewed 12 May 2013

We enjoyed our time in Buffalo. This hotel, however is not up to the standards of the Hilton name behind it. The staff is wonderful. There are so many flaws in the structure that this is a dificult building to maintain. There is crud in the showers, Tiles are coming loose in the bathroom near the toilet, The floor tiles... More

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Franklin, Massachusetts
1 review
5 of 5 stars Reviewed 7 May 2013

Who would have thought that the green-and-blue striped Cintas tie the Doubletree staffmembers wear would have worked with my windowpane Vineyard Vines shirt that I brought for the UB medical school graduation? Not I. But thanks to the most gracious and accommodating folks behind the desk, disaster turned to triumph: When we arrived on the Thursday night before the event,... More

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A TripAdvisor Member
4 of 5 stars Reviewed 7 May 2013

Always stay at Doubletrees whenever i can across the USA. This one had a smaller lobby with a bar that was open and and serving a few happy people at 2am on a Sunday morning?!That was a first! Too tired to participate we head straight to the room which was smaller than usual but super nice. It overlooked the pool... More

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Review collected in partnership with DoubleTree by Hilton

Oro Station, Canada
Senior Contributor
47 reviews 47 reviews
32 hotel reviews
Reviews in 32 cities Reviews in 32 cities
40 helpful votes 40 helpful votes
3 of 5 stars Reviewed 5 May 2013

This hotel had all the basic amenities that you would need in a hotel. Beds were comfortable and the room had a decent T.V. with a good channel lineup. The room although appeared clean it definitely needed an update as it was well used. The window in the room had moisture/condensation fog between the panes, so you couldn't see out.... More

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Franklin, Tennessee
1 review
5 of 5 stars Reviewed 5 May 2013

Our hotel stay was wonderful. Great staff - Thank You Makayla and Bryanne - and so convenient. Great food in the restaurant and comfortable clean rooms. We had a bunch of folks with us and everyone was pleased. The shuttle even took us to our favorite Buffalo restaurant although there was good food choices within walking distance.....wings anyone (-: We... More

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1 review
5 of 5 stars Reviewed 3 May 2013 via mobile

The hotel was very nice. Great bed. The service was excellent. The staff were extremely friendly and accommodating. Nearby Duff's serves the best wings ever. (Note: they're not called Buffalo wings in Buffalo.) Santoro's was excellent, as well.

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Additional Information about DoubleTree by Hilton Hotel Buffalo - Amherst

Also Known As:
Hotel Indigo Amherst
Amherst Hotel Indigo
Address: 10 Flint Road, Amherst, NY 14226 (Formerly Hotel Indigo Buffalo Amherst)
Phone Number:
Region: United States > New York > Amherst
Amenities:
Bar/Lounge Business Centre Fitness Centre Free High-Speed Internet Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotels in Amherst
#7 Family Hotels in Amherst
Price Range: $$
Hotel Class:3.5 star (3.5*)
Official Description (provided by the hotel):
The DoubleTree by Hilton Hotel Buffalo - Amherst welcomes you with an innovative blend of contemporary design and traditional hospitality. Conveniently located just off I-290 in Amherst, NY, the hotel is between downtown Buffalo and beautiful Niagara Falls. Park your vehicle in the hotel parking lot and fly from our suburban, northeast Buffalo hotel, just 10 minutes from Buffalo International Airport. Drive less than one mile to the University of Buffalo North Campus (SUNY) and only minutes to shopping, dining, and entertainment. ... more   less 
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DoubleTree by Hilton Hotel Buffalo - Amherst
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