The hotel staff were extremely friendly, professional and very helpful. The rooms were always spotless We only eat breakfast at the hotel but the food was consistently good quality, plentiful and varied. The poolside and beach areas had a good range of beds and good design. I thought the location was great - a short walk into town but removed... More

Arrived early at hotel. Room was not yet ready. They said should be ok by 1030. I took the oppurtunity to have a snooze on the beach. The hotel's private beach is lovely and calm. There are like small cabanas that you can lie on and chill. By 1030 I was assigned the room. Room had a lovely view of... More

We wandered in dusty and unkempt after five days on the road, the last night spent at a "Bedouin" camp in Wadi Rum. A series of impeccably-dressed, kind and helpful people gave us (in roughly chronological order) chilled wet hand towels, a cold drink, confirmation of our reservations, directions to the spa, mani/pedis, wraps and massages. Ahhhhhhh. The room was... More

Hospitality at the Kempinski is everything a five-star hotel should be. During our two-night stay, the staff was most efficient and helpful with our many requests. They arranged transportation to Petra for our group of four, and the staff at the front desk gave us fabulous recommendations for dining within walking distance of the hotel. Our group also noted how... More

This hotel is really super. We came from the dessert and were realy underdressed but they don't care, are used to it. The welcoming was perfect. The rooms are big, clean, modern and they al have a magnificent view. The staf is great, they are friendly, helpful and always smiling. In less than a couple of hours, you have a... More

We stayed in March 2013! We had a very good stay at this property. Very nice panorama room with big bathroom with bath and shower. Breakfast was very good and a lot of choices. The only thing that can be done better here is efficiently working but that could be said all over Jordan... It is typical for the country,... More

The hotel is at Kempinski standard and that is real close to perfect! We stayed in connecting rooms (nice with teenager, next door). What is different is that the hospitality is fantastic and higher than any other hotel we have stayed at. The young team really care and do go the extra mile for the guests. In general the hospitality... More

We stayed at the Kempinski for 10 nights as part of a holiday to Jordan, what a great hotel. The rooms were large and airy with minimalist furniture. Only strange bit was a big window into the bathroom which, although it looked really cool when you walk in, wasn't really covered that well by the blind designed to cover it!... More

Our room was huge, as was the very comfortable bed, and we also had a sizeable bathroom and balcony. The beach was excellent; soft sand, crystal clear water, and plenty of sun loungers, with towels and parasols, with attentive staff, and a drinks services. Also has it's own private jetty where boat trips either start from, or where you will... More