Location - The hotel is well located on the banks of Lake Ashi. Great views of Mt.Fuji from the Hotel. The Hakone-Tozan bus from Odawara ( and Hakone-Yumoto ) has its last stop right next to the hotel ( route R and H ). Perfect boarding place for the pirate ship. Few stores in the area and actually one that... More

This hotel is the largest thing in the village - you can't miss it - right next to the ferry terminal - it looks like a museum or temple or factory .. anything but a hotel! The restaurant was fine but VERY expensive. Not worth the money. Nowhere else to eat within walking distance. No 7-11 within walking distance. There... More

Our son visited here several times when he was small so he wanted to bring his family so we tagged along. Our son loved the pirate ship crossing Lake Asahi so we did the trip with the grandkids. The best part of the grandkids experience was the morning omelette. It was made into the form of rabbit, dog, or pig.... More

We stayed for 2 nights in winter it was a group booking. The hotel has some lovely architectural aspects the rooms have high curved ceilings and are large by comparison with other Japanese Hotels. Some of the staff were a little dismissive and appeared unhappy but the younger staff were more relaxed around westerners. Great location right on the lake... More

My sister and I spent an evening at Hakone Hotel on lake Ashi. What a pleasant surprise it was! It was so easy to get to after the Hakone freepass tour, 2 minutes walk from the pier where the Hakone cruise boat docks. Staff were extremely helpful and spoke good english. The rooms were amazing and so spacious especially for... More

We stay 1 night and we really enjoy staying here. Perfect lake view and it was snowing at that night, it double our enjoyment. Hotel is clean and staffs are very friendly. It is very convenient as we can get into it just right after we finish our Hakone loop. Easy to find as it is just next to the... More

Quality hotel at great price, beautiful views from all rooms which have full wall windows overlooking the lake. Staff great with basic english. Quite, as commented by other vistors, but beautiful for evening and early morning walks around the lake, much much better choice than staying in the town of Hakone ( and rail station). The hotel is next to... More

I just got back from a lovely stay at the Hakone Hotel, which is situated right on Lake Ashi in Hakone-Machi. The hotel is very nice with spectacular views of the lake and, if you're lucky, Mount Fuji! We were in room 408 in a very spacious twin room with a huge ceiling-to-floor, wall-to-wall window, which was great although the... More

Excellent sized room with large bathroom good size beds and a seating area. Good toiletries slippers and dressing gown. £15.00 for breakfast is not cheap but the food on offer was varied and good as was the evening meal where the wine is good value and served in a good sized restaurant overlooking the lake. Strange that the bar closes... More