We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
All 48 Almaty hotels

Rixos Almaty

5.0 of 5
506-99 Seifullin Avenue, Almaty 050012, Kazakhstan
Hotel website
Hotel amenities
Rixos Almaty
Enter dates for best prices
Compare prices from these sites
Check-in Check-in Check-out Check-out
Show Prices
Compare best prices from top travel partners
Booking.com Expedia.com HotelsOne.Com
and 7 more sites!
84%
Ranked #3 of 48 hotels in Almaty
Most recent review
4 of 5 stars Reviewed 28 May 2013
AinaAstana Astana, Kazakhstan
Write a Review

65 reviews from our community

    Trip type
Traveller rating
    30
    25
    6
    3
    1
Date Rating
Astana, Kazakhstan
1 review
4 of 5 stars Reviewed 28 May 2013

Stayed in this hotel in May 2013 for the 1st time. The room was nice and clean, personnel - hospitable and friendly. However what was my biggest issue is that using the hotel wi-fi I could not get into my corporate system and could not work. It was meant to be a business stay but inability to use my corporate... More

Was this review helpful? Yes
Makhmut Z, Director of Rooms and Guest Relations at Rixos Almaty, responded to this review
30 May 2013

Dear Aina Astana, We would like to thank you for your recent visit to Rixos Almaty and it was truly a pleasure to serve you. In your guest review on Tripadvisor, you have raised very important points and reminded us how important it is to consistently meet guest needs and improve the service. We take every guest comment with serious... More

Budapest, Hungary
Senior Reviewer
8 reviews 8 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 24 May 2013

Superb hotel for working in Almaty. Concur with others who commented favorably on the comfort, food quality, generous portions, outstanding breakfast, friendly and helpful staff and design / beauty and maintenance of the establishment. Hope to stay there again on my next visit.

Was this review helpful? Yes
Makhmut Z, Director of Rooms and Guest Relations at Rixos Almaty, responded to this review
30 May 2013

Dear Ehofer, We are thrilled to read that you enjoyed your stay with us and most importantly that you were impressed by the level of service our team provided. We will certainly share your review with our whole staff. Once again, we do thank you for choosing Rixos Almaty as your favorite place to stay and we look forward to... More

Leysin, Switzerland
Senior Contributor
39 reviews 39 reviews
11 hotel reviews
Reviews in 15 cities Reviews in 15 cities
23 helpful votes 23 helpful votes
4 of 5 stars Reviewed 16 May 2013

In Kazakhstan the choices you have for hotels are limited especially if you are looking for hotels that are of international standards of 4/5 stars. You also pay a ridiculously high price for that. With supply being limited and demand high, I don’t see the prices for hotels changing anytime soon in Almaty. In my opinion the best option to... More

Was this review helpful? Yes 2
Makhmut Z, Director of Rooms and Guest Relations at Rixos Almaty, responded to this review
20 May 2013

Dear Missynat1125, Your lovely “Guest Review Comments” arrived recently made our day! We are extremely pleased to read that you had a great experience with us and found our rooms, F&B outlets, Spa facilities and location to your satisfaction and especially great value for money. We strive to make the experience at Rixos Almaty Hotel one our guests will remember... More

Helsinki, Finland
Contributor
19 reviews 19 reviews
12 hotel reviews
Reviews in 12 cities Reviews in 12 cities
3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 12 April 2013

Without a doubt, this is a very elegant hotel with nice style and friendly staff. I spend a lot of time on road, usually due to my business, and usually in good hotels. Certain things that may seem very minor for someone who travels few times a year, may become increasingly important for me. One of them being the accuracy... More

Was this review helpful? Yes
London, United Kingdom
Senior Contributor
25 reviews 25 reviews
20 hotel reviews
Reviews in 16 cities Reviews in 16 cities
4 helpful votes 4 helpful votes
4 of 5 stars Reviewed 10 April 2013

I loved this hotel when I visited in September 2012, but my return business trip in March 2013 wasn't quite so successful. The room was beautiful again - although I wasn't given the option of a non-smoking room and I was therefore quite unhappy to be given a relatively smelly room!! I used the pool this time, which was wonderful,... More

Was this review helpful? Yes
Makhmut Z, Director of Rooms and Guest Relations at Rixos Almaty, responded to this review
22 April 2013

Dear noplacelikehome12, First of all, we would like to thank you very much indeed for taking the time to share your impressions and communicate your concerns regarding your recent stay at Rixos Almaty. And most importantly to apologize for the inconvenience you have experienced. We are sincerely sorry that your recent business visit did not reflect the high standards that... More

Istanbul, Turkey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 7 April 2013

Hi, I had stayed in your hotel years ago during a business trip. I can’t remember when exactly. Since then, I keep receiving birthday cards every year on my birthday, signed and sent by the same lady. I just received another one again, 2 weeks ago on my birthday. Not only receiving the card every year is important, but also,... More

Was this review helpful? Yes
Makhmut Z, Director of Rooms and Guest Relations at Rixos Almaty, responded to this review
8 April 2013

Dear Ms. Merve Yaylaci, We are always pleased to receive praise and acknowledgment of such a positive nature. It is truly rewarding when our Guest recognizes our staff’s efforts and takes the time to say thank you. Your comments will be shared with our Guest Relations entire staff, as reinforcement to continue their efforts to make the Rixos Almaty a... More

Goychay, Azerbaijan
Top Contributor
82 reviews 82 reviews
30 hotel reviews
Reviews in 27 cities Reviews in 27 cities
41 helpful votes 41 helpful votes
5 of 5 stars Reviewed 26 March 2013

I've stayed in a number of hotels in Almaty and I do believe that this is the best option. The staff are VERY helpful and attentive. WiFi is both free and very strong in this hotel. The design of the open lobby with it's large atrium is very welcoming and the rooms are of an excellent standard. Though I don't... More

Was this review helpful? Yes 1
See 2 more reviews by daymannightman for Almaty
Makhmut Z, Director of Rooms and Guest Relations at Rixos Almaty, responded to this review
27 March 2013

Dear Daymannightman, First of all, we would like to thank you for choosing Rixos Almaty as your accommodations of choice when you visit Almaty. We constantly strive to deliver excellent service to our guests that is why receiving your feedback is a pleasure for us as it is a chance to know how we can improve further and be proud... More

2 reviews
5 of 5 stars Reviewed 18 March 2013

I had a wonderful stay at Rixos Almaty. The staff was welcoming you with open arms and always with a smile. The staff will always give the little extra to make your stay perfect. What ever I needed help with, the staff did their up most to arrange it. The entrance is extraordinary, spacious with a lobby located in the... More

Was this review helpful? Yes
Makhmut Z, Director of Rooms and Guest Relations at Rixos Almaty, responded to this review
20 March 2013

Dear Cpt_tautra, Thank you very much indeed for taking the time to leave such an excellent 5 star review! We love your “Excellent - Wonderful” title and often have comments about our friendly personalized service and our location makes our guests’ stay very convenient from arrival to departure. We are also extremely pleased to read that you found our spacious... More

Jeddah, Saudi Arabia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 16 March 2013

It is my third time staying in this hotel in past four years. Hotel is located near the heart of the city. I found all of the staff very sincere and caring. Food is very good in all the restaurants. Rooms are clean and spacious. Transport is available any time. The only drawback is the overprice which is common in... More

Was this review helpful? Yes
Makhmut Z, Director of Rooms and Guest Relations at Rixos Almaty, responded to this review
20 March 2013

Dear Nasir I, We are extremely pleased to read that you had a great experience with us and found our location, food, rooms and especially service of the caring staff to your satisfaction. When we see titles in reviews such as yours it makes us extremely proud as hoteliers to know that we are succeeding in what we set out... More

OH
Senior Contributor
26 reviews 26 reviews
26 hotel reviews
Reviews in 20 cities Reviews in 20 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed 11 March 2013

What a great hotel! Super friendly staff, and boy, what a great lobby. The room was very nice and clean, breakfast service was sometimes a bit slow, but overall, there is no reason to complain. Convenient location, not too far from the airport. I was fortunate enough to have a room, that when you opened the door, you had a... More

Was this review helpful? Yes
Makhmut Z, Director of Rooms and Guest Relations at Rixos Almaty, responded to this review
13 March 2013

Dear BalaShark, First of all, we would like to thank you very much indeed for your warm and positive comments about our hotel services and facilities and most importantly for selecting our hotel as your accommodations of choice when you visited Almaty. We greatly appreciate your kind words about various outlets of our hotel. We are pleased to know that... More

 
 
Rixos Almaty
Check-in Check-in Check-out Check-out
 
 
Almaty-Sapar Regency
Great value on a similar hotel
Almaty, Kazakhstan
4.5 of 5 stars 12 Reviews
Show Prices
Still looking for a hotel?
Highly rated hotels in or near Almaty
Family-friendly
Tien-Shan City Hotel
Tien-Shan City Hotel 3.0 of 5 stars 11 reviews
Good for business
Ramada Plaza Astana
Ramada Plaza Astana 3.5 of 5 stars 41 reviews
Near the beach
Dostyk Hotel
Dostyk Hotel 4.0 of 5 stars 33 reviews
Great value
King Hotel
King Hotel 3.0 of 5 stars 31 reviews
Show Prices ABS:HotelCheckRates-d1307798?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d308025?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d308017?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Show Prices ABS:HotelCheckRates-d1797778?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_Style_Xsell
Travellers also viewed these Almaty hotels
InterContinental Almaty Hotel 4.5 of 5 stars 141 reviews Almaty-Sapar Regency 4.5 of 5 stars 12 reviews Worldhotel Saltanat Almaty 4.5 of 5 stars 51 reviews Holiday Inn Almaty 3.5 of 5 stars 126 reviews
Show Prices ABS:HotelCheckRates-d658746?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1158064?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d659285?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
Show Prices ABS:HotelCheckRates-d1162769?&src=Hotel_Review&fromServlet=Hotel_Review&Action=QC_AlsoViewed_Hero
View all 48 hotels in Almaty, ranked by popularity

Been to Rixos Almaty? Share your experiences!

Write a Review Add Photos Add Videos

Additional Information about Rixos Almaty

Also Known As:
Rixos Almaty Hotel Almaty
Rixos Almaty Hotel
Address: 506-99 Seifullin Avenue, Almaty 050012, Kazakhstan
Phone Number:
Region: Kazakhstan > Almaty
Amenities:
Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Almaty
#3 Business Hotels in Almaty
Price Range: $$$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
This luxury 5-star hotel is located in central Almaty, half a mile from Nikolai Cathedral. Rixos Almaty Hotel offers modern rooms with free Wi-Fi internet and a spa with swimming pool. All rooms at Rixos Almaty feature air conditioning, a desk and a balcony with impressive views. All bathrooms include a bathtub and shower. A buffet breakfast is served each morning at Rixos Almaty. The restaurant serves international buffets as well as offering varied dining menus. The Lobby Bar & Lounge is open 24 hours a day, and guests can also dine at the Noodle & Sushi Bar. The 23680 ft² spa also includes a gym, sauna, Turkish bath, indoor gardens and 7 massage rooms. Rixos Hotel is one mile from Almaty Opera House and 3 miles by cable car from Koktobe Mountain. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Stentorian NV, Agoda, EasyToBook, Priceline, Venere, Hotels.com, HotelsClick and Tingo so you can book your Rixos Almaty reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Rixos Almaty, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.

  • Manage your listing
Rixos Almaty
Enter dates & see best prices*
Check-in Check-in Check-out Check-out
Show Prices