Went there somewhere in June 2012. The hotel located quite far from the main road. It was an old hotel but the room was quite ok. I'm not sure about any other facilities but the ironing board are left at the outside corrideor and you have to iron your clothes outside your room which i found a bit weird &... More

Reached hotel on 1st day hari raya..booked through agoda after read good reviews in tripadvisor..good reception girl welcome us but unfriendly supervisor/manager stand at the reception area wt a weird face..room space ok..we stay in a triple bed room..can put 1 single mattress addition..plugs not in good condition..old tv,no remote,too small jug kettle,rubbish bin no plastic,fridge too noise..and the most... More

Booking: Online, using www.ghihotels.com. Recommended, it offers best rate, and instant confirmation. Check-in On 2 July. Fast, we were welcomed by a friendly staff, Miss Raihan. The check in process was smooth. We stayed there for 9 nights. Room Deluxe room, triple sharing. Room was ok, equipped with lcd tv, cable tv channels, bathtub, electric kettel. Food The best was... More

Travelled from Terengganu to meet a friend here. It was our first time in more than 15 years. The room was spacious, clean and bed was comfortable.Just what we needed after a long drive. Check in was a breeze. Parking ample.My only disappointment was the F&B section. The waiter was pleasant but unfortunately the food was not. Beverages were way... More

Business trip in Gurun. Kedah and overnight in this hotel in Alor Setar. The hotel is rated 3 star but i have to say full thumbs up for its service. The staff gave better service than some 5 star hotel. The room is clean. Everything in the room is working and the food, i recommended the fried noodles or crab... More

I had booked the hotel room through internet and the check in was so fast that it appeared like the staff cannot wait to get to bed. It was 11 pm anyway. The delay in getting to the hotel was because the airport taxi driver insisted that the Regency was previously Grand Crystal and Grand Continental hotels. The Regency had... More

From the outside, it looked a pretty okay hotel. The price was Rm108 per night which at a small town like this, you would expect a bit better. Once the elevators opened, you will get an assault of that odor very common to old unwashed carpets and smoking allowed rooms. The bed is curved and lacks support and the walls... More

The rooms are shabby, the bathroom is less than adequate, all of which I could have lived with had it non been for the reek of stale cigarette smoke in the rooms. The hotel does not differentiate between smoking and non-smoking rooms, which I discovered is also true of many other hotels in the area such as the sentosa regency.... More

I stayed here for 2 nights at level 6 on my way to Hatyai. The room is clean & spacious but there is renovation going on on level 5, so it's quite noisy starting around 8.30am. There are also too many dogs in the neighbourhood, all the barking didn't help improve the noise situation. At least the staff are friendly... More