The rooms ,bathroom,cleanliness,environment everything was perfect.It was near to the airport.But a rental cal would be very helpful for langkawi tour because all the attractions are away from the hotel, actually at opposite side of the island.so the car was very much helpful.
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We stayed in Langkawi during the New Chinese Year holidays, so we didn't find availabilty in other places, and we booked 4 nights - actually stayed 2 - at 4Points...we thoughts "at least is a Sheraton, it can't be terrible, plus is new"....we were wrong.
The hotel is new, but it already needs to be renowed, maybe because is made...
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I went there in Mid Feb. The hotel is really dirty, they have to do something about insects, they are everywhere even in bed, the staff lack professionalism and sounds like they are new in the business, we spent hours for check in and they listen to our request and then as if you have not said it before. the...
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Dear Shaimaa17,
Thank you for the time taken to post this review.
It is with regret to learn of your recent experience at our Resort. Cleanliness of the hotel is our priority and I can assure that my team is looking into the cleaning process for improvement.
The lack of professionalism that you encountered with our Front Desk staff is...
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After reading lots of reviews we felt whether it is worth taking the risk, since i have been travelling with my family and friends family.
However we went ahead and stayed from Feb 4,5,6. Hardly it took two mins to check in. To start with friendly and helpful reception to the chef and resort manager..Advantage is nearby cable car and...
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Dear Ramaswamy R,
Thank you for choosing to stay at our Resort and the time taken to provide us with this review.
It is nice to know of your pleasant stay. Trust the honest, uncomplicated and comfort hospitality provided by my team did leave a positive lasting impression.
Yes you are right, the Resort is located near most places of...
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We stayed @ this location, as I had SPG points. Good points-Close to airport, town with a clean and comfortable room. Staff were also veryu nice and accomodating.Not so good-wine and food prices very high, especially considering the area.
In looking at a placard, it appears that this hotel was a Sheraton since last year. The property is nice, but...
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Dear SWSMSCa,
Thank you for posting this review.
Four Points by Sheraton Langkawi Resort is a newly refurbished hotel and sister property to Sheraton Langkawi Beach Resort. It is located near most places of interest on the island and accessible by car in a short distance.
Your kind comments on our comfortable room and courtesy of our staff are greatly...
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We've just come back from a four night stay at the Sheraton Four Points Langkawi and I have to say, having read the reviews before leaving we were very pleasantly surprised.
Since we booked for the long weekend at the last minute we chose the hotel mainly because it had availability for our group of 7. But from the warm...
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Dear Bombaloo,
Thank you for the time spent to provide us with your recent experience at our Resort in this review.
Your kind comments are greatly appreciated. Our guests comfort is amongst our highest priorities and it is always gratifying to receive such praise. Nice to know of your pleasant encounter with our staff especially our Resort Manager, Mr. Tasriff...
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I've just checked out from the Four Points Resort and the place is not as bad as mentioned in some of the reviews.
The room was clean and quite spacious for the price paid. HUGE swimming pool for a four star resort. Staffs are very friendly and accomodating.
Tips:
If you're travelling during busy holiday period, you might not get...
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Dear QDynamicM,
Thank you very much for your kind review.
You have surely planned your time well and I trust our future guests will benefit from your recommendations (tips).
Nice to know that our uncomplicated and friendly service did make you feel special.
Once again, thank you for your valuable feedback and I look forward to welcoming you back in...
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We were at first worried after reading some bad reviews about the hotel, so we actually set our expectations low so as not to ruin our little honeymoon. You can tell the hotel has just been renovated, to the point that you can still see some markings as well as paint dusts in the room, although little. It would have...
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Dear denokis,
We appreciate the time you have taken to provide us with this review.
It is nice to know that you like the comfort of our guestroom despite some minor issues.
Thank you for your suggestion to have some water sports activities at the beach which I will take note for future planning.
The unprofessional approach of our waiter...
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I must admit we were extremely apprehensive about the Four Points having read some very bad reviews prior to our visit. We really were prepared for Fawlty Towers but alas, were pleasantly suprised. This is not a luxury property by any means, but it will serve nicely for a functional and comfortable stay on a truly magnificent island.
The room...
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I've stayed at the newly opened FourPoints in January for 4 nights and after knowing Langkawi for a bit, I must say that this hotel is one of the new great places to stay on this lovely Island. Infinity pool and a long sandy beach right in front of it, restaurant with great local & western food (sometimes even dinner...
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Dear Wenzwei,
Thank you for sharing your recent experience at our Resort in this review.
It is our pleasure to provide comfort to our guest during their stay and great to know that our effort is appreciated.
Your kind words certainly motivate the team in providing better service for guest experience.
Once again, thank you for choosing to stay with...
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