For the purpose of our 2 nights stay, Crystal Lodge was excellent and practical in meeting our expectations. The location is in the town centre & easy access to shopping for local goods & many good restaurants, within walking distance. Excellent staff who were friendly & helpful. The room is clean & the facilities provided were adequate for our needs,... More

The room that we stayed in had no wifi signal at all. Even after informing the staff, their reply was " they were running full ". It was rather disappointing, and we had to go to the lobby just to access the wifi signal. As soon as we reach our room, the wifi signal just went dead! Having said that,... More

This is not the first time I stayed at this establishment, it's the fourth time, but the staff genuinely make my stay very comfortable and pleasant. Request for newspaper, morning call and change of room key are responded fast and with a friendly smile. Rooms are cleaned daily, bed sheets well tucked, toiletries & towels replenished and clearance of garbage.... More

I spent five days this hotel July 2012 and am now back to stay 20 days May/June 2013. Iget a standard room. Very comfy sheets and bed changed every day. Friendly service. Never had a night time noise problem. Breakfast is decent. This time the hot showers are hot and forceful..better than 2012. Roof garden nice...even a small gymnasium. Wifi... More

We just stayed there one night. At first our impression of the hotel was quite good. The room looked nice and clean. But our window was just above a bigger street and it was really noisy the whole night (and I am not sensitive). In addition to that you could hear everything from next door, the phone ringing, the talking,... More

We stayed here for 4 nights. overall we had a relaxing stay and the staff were quite friendly. our room was spacious and good value for money with one double bed and one single and fully air conditioned. the bathroom was clean with complimentary shampoo and podi wash. we received complimentary breakfast buffet which was scrumptious. they even served curry... More

We stayed her for 1 night on the way to Perhentians. I booked 2 rooms about 2 weeks before arriving. When we arrived they had only reserved one room and gave us keys to another room that was already occupied! Lucky no one was in the room when we walked in... They then downgraded the second room but charged us... More

First at all I am thanking all the people comment to this hotel and I gave it a try. Yes this hotel deserve one of the good hotel stay in Kota Bharu. After it's renovation the room I stay is really impressing. Thanks for Awie for free upgrade my Standard room to Suite and also for your hotel fast internet... More

twice as bad. 1.on my first visit, the condition of the room is quite nice (it is a refurbished room & in the new wing of the hotel) a) but the charge (placed to my company account) is a bit excessive (170+) considering the room has no window to outside (the only window in the room opens to the hotel... More