A big, traditional style Hotel. Big lobby, restaurant, pub with Philippino band. Conservative style furnishings in very big, comfortable rooms. Room facing street side had a lot of windows, good view and was quiet. Thought not new, and in no way cutting edge in terms of style, this is a good Hotel; I could easily believe it is Labuan's best,... More

Labuan has limited accomodation choices so the Dorsett ranks #1 on the island as far as standards go. Quality rooms, comfortable beds, good food and central to town. Highly recommended if you are looking for peace and quiet after a long day out in the sun and want quality sleep and a good, clean, 4 star comfort hotel. More

I was here for business trip. Our check-in experience is not great. We check in quite late (about 6.00pm) but the room was not ready. Bed is a mess (like someone just sleep in it) & the bathroom was not ready (dirty). We are ok with it & call the receptionist and complain. They send housekeeping immediately & we call... More

This is a standard older hotel so it's a bit shopworn but adequate. Staff at front desk was friendly but bored. The location is great especially since it's right in the "city" centre and close to everything. I wasn’t impressed by the restaurant though. The food was ok but the service was poor; we were left on our own for... More

The hotels location is great for Labuan, close to the main town and mall. It is a very clean hotel with a great outlook of the water. Food was ok, (we stayed for two weeks,so ate most things on the menu) but better at the Waterfront Hotel next door. The Mediterranean buffet was good at the Dorset, breakfast got boring... More

The old Sheraton Hotel was taken over by the Dorsett Group around four years ago. Not a huge amount of money has been spent on it since so the brown paint and general decor is somewhat dated and tired. But the rooms are large and clean, the beds soft and comfy, the bathrooms well equipped and the staff very helpful... More

I am staying for the second time and glad to come back, the place is very clean and the staff are helpful. There is plenty to do and you are close enough to walk down into town in the evenings. The food is well cooked and drinks cheap for a 4 star hotel, the only issue i always have is... More

OMG! You wont believe what i have to go trough dining at your hotel. Seriously. I could not eat well for the whole time after that. I actually booked for 1 reserved table at your hotel. First, i call up the hotel to booked a table for dinner. Instead of taking my reservation, the staff ask me to hold on... More

A nice clean hotel, very central to town. The staff are very pleasant and helpful. The rooms are large enough to spread out with a sofa and a work desk. Free wifi is a bonus but could be a little slow at times. Breakfast is good and varied. Would definatly stay here again. More