Have you tasted Milo without sugar and milk? It's bland. So does this place. As we entered the ground, we were welcomed with Disney-like archway. In our mind, it would promise a ful-filled adventure but soon as we opened our suite it was disappointing. For a start, the floor was dusty. Within metres walking, my soles were black. Architectural wise,... More

The studio room is very spacious, bathroom is spacious but too simple for it facilities. Hotel facilities are not in good condition, especially the video game centre, many not in even functioning condition. The swimming is big n nice from the top, a bit of u wanted plastic and paper when u swim down. Good location to the water play... More

Currently staying here right now! I am staying at Carribean Bay Resort, look a little dated compared to the new Arabian Bay Resort, but no complain as the place is generally good for Malaysia's resort standard. Service and environment is up to my expectation as it's satisfying, best of all is the WIFI availability, one of the best I've seen... More

Stayed in this hotel 2 days and 1 night. Was like in prison. Restaurant no staff, only students of some sort. Food 1 star. Reception full and only 2 counter open. I asked the staff they say not enough staff. The general manager rozlan is a very rude person. simply arrogant. He has answer for everything. Is customers fault. Not... More

I went and checked in to Bukit Gambang Resort- Arabian suite from 16th March 2013 till 17th March 2013. It was only a one night stay but it truly is a stay worth every penny . I had upgraded my stau from superior room to the Family Suite. First of all, I am very satisfied with the services right from... More

Went here for a company retreat....was well below what i expected Rooms - very basic. There were paint-drops (fresh!) all over the bathroom floor. Beds were stained and not very comfortable Facilities - had a gym which was moderately equipped. Food - the food was actually good. And quite a bit of variety Activities - this is the one plus... More

A good place to escape from the city. The cleanliness at the staircase need to be upgraded. Maggots at the bundles of black plastic bags out side the car park lifts and used bedsheets can be seen at the walkways to welcome you to your newly check in family suite which is not a smart idea from the management of... More

This is our second visit to BGRC. Last visit we stayed at Carribean bay, this time we stayed at Arabian Bay. We stayed in 2-bedroom apartment on 2nd block, 3rd floor (Room 2315). The apartment was quite big (tough smaller than Carribean Bay), complete with dining table for 4, fridge, living hall with sofa and a balcony (pool view). Hotel/Room:... More

We stayed in the arabian suits and the rooms were relatively newer then the Caribbean suits. Nice clean hotel and a hideout in the jungles. Good spread of dinner buffet and breakfast. Quite a good variety of food. Children enjoyed the pool and the out door activities. Overall a good family bonding experience.