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All 39 Kuantan hotels

Bukit Gambang Resort City

3.5 of 5
Jalan Bukit Gambang Utama | Bukit Gambang Resort City, Kuantan 26300 , Malaysia
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Bukit Gambang Resort City
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Ranked #16 of 39 hotels in Kuantan
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68 reviews from our community

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    16
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Date Rating
Singapore, Singapore
Contributor
17 reviews 17 reviews
11 hotel reviews
Reviews in 6 cities Reviews in 6 cities
21 helpful votes 21 helpful votes
4 of 5 stars Reviewed 6 May 2013

We bought a set of vouchers for 2 bedded room @ Arabian in one of the exhibition held in Singapore. We were told that the vouchers would be valid till February'13. Somehow, we had totally forgotten about the vouchers and only came to light in late March. Made a call to check if we can still use the vouchers on... More

Was this review helpful? Yes 2
See 3 more reviews by whiteSpa for Kuantan
Auckland Region, New Zealand
Contributor
12 reviews 12 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
12 helpful votes 12 helpful votes
2 of 5 stars Reviewed 2 May 2013

Have you tasted Milo without sugar and milk? It's bland. So does this place. As we entered the ground, we were welcomed with Disney-like archway. In our mind, it would promise a ful-filled adventure but soon as we opened our suite it was disappointing. For a start, the floor was dusty. Within metres walking, my soles were black. Architectural wise,... More

Was this review helpful? Yes 1

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masahiko
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3 helpful votes 3 helpful votes
3 of 5 stars Reviewed 28 April 2013

The studio room is very spacious, bathroom is spacious but too simple for it facilities. Hotel facilities are not in good condition, especially the video game centre, many not in even functioning condition. The swimming is big n nice from the top, a bit of u wanted plastic and paper when u swim down. Good location to the water play... More

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Kuala Lumpur, Malaysia
Contributor
17 reviews 17 reviews
5 hotel reviews
Reviews in 15 cities Reviews in 15 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed 27 April 2013 via mobile

Currently staying here right now! I am staying at Carribean Bay Resort, look a little dated compared to the new Arabian Bay Resort, but no complain as the place is generally good for Malaysia's resort standard. Service and environment is up to my expectation as it's satisfying, best of all is the WIFI availability, one of the best I've seen... More

Was this review helpful? Yes 2
zoesoo, Executive, Marketing & Communications at Bukit Gambang Resort City, responded to this review
29 April 2013

Hi there Harry! Warmest greetings from Bukit Gambang Resort City! Thank you very much for choosing BGRC as your holiday destination. We are pleased to have you as a guest in the resort. Many thanks also for the compliments. It is very important for the management to know about the comments and experiences from our guests in order for the... More

Kuala Lumpur
2 reviews
5 helpful votes 5 helpful votes
1 of 5 stars Reviewed 7 April 2013

Stayed in this hotel 2 days and 1 night. Was like in prison. Restaurant no staff, only students of some sort. Food 1 star. Reception full and only 2 counter open. I asked the staff they say not enough staff. The general manager rozlan is a very rude person. simply arrogant. He has answer for everything. Is customers fault. Not... More

Was this review helpful? Yes 4
zoesoo, Executive, Marketing & Communications at Bukit Gambang Resort City, responded to this review
9 April 2013

Dear Sir / Madam, Warmest greetings from Bukit Gambang Resort City! First of all we would like to thank you for choosing BGRC as your family holiday destination. Secondly we would like to offer our utmost apologies for the inconvenience caused during your stay in BGRC. We would like to assure you that the management is taking your comments seriously... More

Kuwait City, Kuwait
Contributor
15 reviews 15 reviews
7 hotel reviews
Reviews in 8 cities Reviews in 8 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed 20 March 2013

I went and checked in to Bukit Gambang Resort- Arabian suite from 16th March 2013 till 17th March 2013. It was only a one night stay but it truly is a stay worth every penny . I had upgraded my stau from superior room to the Family Suite. First of all, I am very satisfied with the services right from... More

Was this review helpful? Yes 4
See 2 more reviews by mdazlanq8 for Kuantan
zoesoo, Executive, Marketing & Communications at Bukit Gambang Resort City, responded to this review
25 March 2013

Dear Mr. Azlan, Warmest greetings from Bukit Gambang Resort City! We are glad to hear that you and your family had a wonderful holiday in Bukit Gambang Resort City. Thank you very much for the compliments! It's been a pleasure for the resort to have you as guest. Your compliments will definitely be a big encouragement to the whole resort... More

Malaysia
Top Contributor
54 reviews 54 reviews
33 hotel reviews
Reviews in 27 cities Reviews in 27 cities
65 helpful votes 65 helpful votes
3 of 5 stars Reviewed 27 February 2013

Went here for a company retreat....was well below what i expected Rooms - very basic. There were paint-drops (fresh!) all over the bathroom floor. Beds were stained and not very comfortable Facilities - had a gym which was moderately equipped. Food - the food was actually good. And quite a bit of variety Activities - this is the one plus... More

Was this review helpful? Yes 3
Pahang
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 25 February 2013

A good place to escape from the city. The cleanliness at the staircase need to be upgraded. Maggots at the bundles of black plastic bags out side the car park lifts and used bedsheets can be seen at the walkways to welcome you to your newly check in family suite which is not a smart idea from the management of... More

Was this review helpful? Yes 2
Kuala Lumpur, Malaysia
Contributor
15 reviews 15 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed 25 February 2013

This is our second visit to BGRC. Last visit we stayed at Carribean bay, this time we stayed at Arabian Bay. We stayed in 2-bedroom apartment on 2nd block, 3rd floor (Room 2315). The apartment was quite big (tough smaller than Carribean Bay), complete with dining table for 4, fridge, living hall with sofa and a balcony (pool view). Hotel/Room:... More

Was this review helpful? Yes 1
See 2 more reviews by Azrulkusairi for Kuantan
Singapore, Singapore
Senior Contributor
23 reviews 23 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed 16 February 2013

We stayed in the arabian suits and the rooms were relatively newer then the Caribbean suits. Nice clean hotel and a hideout in the jungles. Good spread of dinner buffet and breakfast. Quite a good variety of food. Children enjoyed the pool and the out door activities. Overall a good family bonding experience.

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Additional Information about Bukit Gambang Resort City

Also Known As:
Bukit Gambang Resort City Hotel Kuantan
Bukit Gambang Resort City Hotel
Address: Jalan Bukit Gambang Utama | Bukit Gambang Resort City, Kuantan 26300 , Malaysia
Region: Malaysia > Pahang > Kuantan District > Kuantan
Amenities:
Restaurant Swimming Pool
Hotel Style:
#4 Top resorts Hotels in Kuantan
Price Range: $
Hotel Class:3.5 star (3.5*)
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