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Hotel Excelsior Ipoh

Hotel Excelsior Jalan Sultan Abdul Jalil Jalan Sultan Abdul Jalil, Ipoh 30300 Malaysia
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Traveller (211)
Room & Suite (41)
Dining (34)

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About

#22 of 74 hotels in Ipoh
Location
Cleanliness
Service
Value
Hotel Excelsior Ipoh is a luxurious four-star hotel and is strategically located in the heart of the vibrant city of Ipoh, Malaysia. Our hotel offers guests the perfect blend of comfort, style and convenience, making it the ideal choice for travelers looking for a truly exceptional experience. Our hotel features 197 spacious and well-appointed rooms and suites, each tastefully designed to provide guests with the ultimate comfort and relaxation. We offer a comprehensive range of facilities and services to cater to the needs of our guests.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Free breakfast
Children Activities (Kid / Family Friendly)
Airport transportation
Business Centre with Internet Access
Conference facilities
Concierge
Valet parking
Paid private parking on-site
Wifi
Bar / lounge
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Breakfast in the room
Complimentary Instant Coffee
Complimentary tea
Complimentary welcome drink
Happy hour
Kids' meals
Outdoor dining area
Snack bar
Wine / champagne
Taxi service
Banquet room
Meeting rooms
Photo copier / fax In business centre
Executive lounge access
Non-smoking hotel
Umbrella
24-hour check-in
24-hour front desk
Express check-in / check-out
Private check-in / check-out
Dry cleaning
Laundry service
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Room features
Soundproof rooms
Bathrobes
Air conditioning
Desk
Dining area
Minibar
Cable / satellite TV
Bidet
Housekeeping
Interconnected rooms available
Room service
Safe
Seating area
Sofa
Telephone
VIP room facilities
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Wake-up service / alarm clock
Refrigerator
Electric kettle
Flatscreen TV
Whirlpool bathtub
Bath / shower
Complimentary toiletries
Hair dryer
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Room types
Mountain view
City view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
3.0 of 5 stars
HOTEL STYLE
Business
Centrally Located
Languages Spoken
English
334Reviews7Q+A69Room tips
Traveller rating
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Cheoh L wrote a review Jan 2024
1 contribution
I've stayed at the hotel on the 22nd jan till the 23rd 7th floor. The cleanliness of the room is not statisfied room is very dusty, non sound proof, i've asked the housekeeping girl which is a malay I would like to ask for things for my room , which she could not hear until I have to repeated my question to her many time which she could not here cause she was listening to earpod, when she could hear it, she answered very rudely and with no manners towards me as a staying guest, then i've asked for her name which is ain . overall my stay in the hotel was ok, during check in was in order , and the food wise is fine.
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Date of stay: January 2024
Value
Location
Service
Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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kim wrote a review Dec 2023
Malaga, Spain14 contributions6 helpful votes
opened in 1983 and as of 2023, when i wrote this review, the building has been around for 40 years. despite its age, it is still well-maintained, and the staff was very kind and helpful in showing us the local cuisine guide. the room was decent, nothing extraordinary, but there were plenty of toiletries, so all in all, i had a good stay.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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tekken56k wrote a review Dec 2023
Cyberjaya, Malaysia88 contributions33 helpful votes
Super good hotel, really enjoyed our stay, WiFi was good just need to select the correct one, rooms were clean and Aircond was super cold, staff are so friendly and nice always welcoming you with a smile, keep it up, I will surely come back again
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Go for higher floors, parking is slightly narrow no issue for b segment cars just drive carefully
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Ling101028 wrote a review Dec 2023
Singapore, Singapore158 contributions93 helpful votes
Location is good but it’s quite rundown. Room used to be comfortable, based on the layout, unfortunately not very well maintained. Corridor towards the room looked dirty and felt dusty. When we settled into our room, we discovered the shower area quickly flooded after showers. The water overflowed and made our bathroom quite messy. We thought drainage was choked but we were told the shower area floor was not well leveled for water to drain properly. We told them we couldn’t stay in that room and live with a flooded bathroom! They moved us to another room. At breakfast table, we found out from our friends that they too have little “flooding problems” in their bathroom but it wasn’t as serious as water drained off quite quickly. So this could mean that the last renovation contractor for this hotel did a terrible job and many guests had to suffer and live with it. Sad… Breakfast buffet offered a fair selection but lack quality. I understand this is a 3-4 stars hotel. But most travelers these days would rather have less choices but higher quality food, example: impress guests with a real good local coffee which is not expensive to provide? First impression counts most! Staff were friendly and responsive but they couldn’t do magic if the hotel itself was rundown.
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Date of stay: December 2023Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Fibo wrote a review Sep 2023
Jakarta, Indonesia4 contributions2 helpful votes
The location is very good. Worth including breakfast. Walking distance to many massage parlors and amenities. Also able to walk to very good eateries nearby. Walking distance to the shopping center. looks safe to walk even in the night.
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Date of stay: September 2023
Value
Rooms
Service
Room Tip: Ask for higher floor room
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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17wangh wrote a review Jul 2023
8 contributions
This is the worst hotel that I have stayed in my life. Customer service is nonexistent. They are very proud to inform that : 1) the hotel is well-known of no/extremely poor wifi connection 2) live band drumming noise will be up to 2 am as we are in the middle of town 3) very rough toilet paper 4) Poor breakfast choices 5) no hand towel. We can not relax with the noise and do any planning without wifi. This is a zero star hotel. Definitely not a 3 star as claimed by the website.
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Date of stay: July 2023Trip type: Travelled as a couple
Room Tip: Do not book this hotel. Find another one nearby with wifi and quieter one. This has no...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Shah Zainal, Guest Services / Front Office at Hotel Excelsior Ipoh
Responded Jul 15, 2023
Dear 17wangh, We thank you for taking the time to write us your review of your stay with us. Please accept our sincere apologies for the inconveniences that you had experienced, it has never been our intention to allow our guest to experience a lacklustre stay with us at any time. The teams involved have been highlighted and will look into this to better serve our guests. Thank you once again for sharing your comments with us and we look forward to welcoming you back again should you let us have the opportunity. Take care and have an exquisite week ahead. Stay connected, Tharamarajah Thangavelu Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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CalvaryJaya B wrote a review Jun 2023
1 contribution
Our group of 62 pax is delighted and satisfied with HOTEL services, meeting facilities and rooming conditions. Ensure you state your requirements clearly and specifically so that the Hotel could prep accordingly. Special thanks to the Front Office and Jeriner, Sales Manager. Keep up with service excellence.... dr CYW
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Date of stay: April 2023
Value
Location
Service
Trip type: Travelled on business
Room Tip: Book early and set your expectation right...
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Shah Zainal, Guest Services / Front Office at Hotel Excelsior Ipoh
Responded Jul 15, 2023
Dear calvaryjayab, Such a pleasure to receive a wonderful review of your stay with us. It has been a great pleasure welcoming you to Excelsior Hotel Ipoh. Thank you for taking the time to write us this review! We are happy to hear that you had enjoyed your stay with us. We hope that you'll consider us again should you ever choose to have a relaxing retreat. We will be more than happy to welcome you back any time. Till then, take care and have an amazing week ahead. Stay connected, Tharamarajah Thangavelu Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Tom B wrote a review Mar 2023
Carmarthen, United Kingdom227 contributions97 helpful votes
This was a very convenient place to stay in Ipoh. We had to visit to help a friend. The Excelsior did the job. It was clean and tidy. Bathroom etc in good working order. Not far from the station and local restaurants. The staff were helpful. The views from our window impressive. Very good at the price.
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Date of stay: March 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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Response from Shah Zainal, Guest Services / Front Office at Hotel Excelsior Ipoh
Responded Jul 15, 2023
Dear Tom B, Such a pleasure to receive a wonderful review of your stay with us. It has been a great pleasure welcoming you to Excelsior Hotel Ipoh. Thank you for taking the time to write us this review! We are happy to hear that you had enjoyed your visit with us. We hope that you'll consider us again should you ever choose to have a relaxing retreat. We will be more than happy to welcome you back any time. Till then, take care and have an amazing week ahead. Stay connected, Tharamarajah Thangavelu Operation Manager
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Peng Boon T wrote a review Mar 2023
Singapore, Singapore1943 contributions429 helpful votes
+1
Fast check in. We like the soft pillows, 2 per person, and retractable clothes line. Shower did not wet floor outside. Breakfast was ok. However we were surprised that boiled eggs (hard or soft) were not available. Hand towel not available even when asked for. Walking distance to 2 highly recommended restaurants: Ipoh Tuck Kee Restaurant and Yuk Sou Hin.
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Date of stay: March 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
2 Helpful votes
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Response from shah GSM, Guest Services / Front Office at Hotel Excelsior Ipoh
Responded Jul 18, 2023
Dear PerryTan, Such a pleasure to receive a wonderful review of your stay with us. It has been a great pleasure welcoming you to Excelsior Hotel Ipoh. Thank you for taking the time to write us this review! We are happy to hear that you had enjoyed your visit with us. We hope that you'll consider us again should you ever choose to have a relaxing retreat. We will be more than happy to welcome you back any time. Till then, take care and have an amazing week ahead. Stay connected, The Management
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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MagQi wrote a review Dec 2022
Singapore, Singapore104 contributions98 helpful votes
Stayed here on our way to Betong. An average stay, nothing fanciful, room was ok, decent size, but lightings are a tad dim. Breakfast spread was average but the hotel seems crowded. The location is decent as there are quite some eateries nearby within walking distance.
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Date of stay: November 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
1 Helpful vote
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PRICE RANGE
C$49 - C$64 (Based on Average Rates for a Standard Room)
LOCATION
MalaysiaPerakKinta DistrictIpoh
NUMBER OF ROOMS
197
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Hotel Excelsior Ipoh - UPDATED 2024 Prices, Reviews & Photos (Malaysia) - Tripadvisor

Frequently Asked Questions about Hotel Excelsior Ipoh
Which popular attractions are close to Hotel Excelsior Ipoh?
Nearby attractions include D.R. Seenivasagam Park (0.3 km), Ipoh Parade Shopping Centre (0.4 km), and Church Of St. Michael The Archangel (0.5 km).
What are some of the property amenities at Hotel Excelsior Ipoh?
Some of the more popular amenities offered include free wifi, free breakfast, and an on-site restaurant.
Which room amenities are available at Hotel Excelsior Ipoh?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Hotel Excelsior Ipoh?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Hotel Excelsior Ipoh?
Yes, free parking, a parking garage, and paid private parking on-site are available to guests.
What are some restaurants close to Hotel Excelsior Ipoh?
Conveniently located restaurants include Yuk Sou Hin, Tiffin Restaurant, and Aun Kheng Lim Salted Chicken.
Does Hotel Excelsior Ipoh have airport transportation?
Yes, Hotel Excelsior Ipoh offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel Excelsior Ipoh?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel Excelsior Ipoh offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to Hotel Excelsior Ipoh?
Many travellers enjoy visiting Tin Alley (0.9 km) and Gua Tambun Rock Art (6.7 km).
Does Hotel Excelsior Ipoh have any great views?
Yes, guests often enjoy the city view available here.