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All 47 Georgetown hotels

Eastern & Oriental Hotel

5.0 of 5
10 Farquhar Street, Georgetown, Penang Island 10200, Malaysia
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Eastern & Oriental Hotel
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88%
Ranked #3 of 47 hotels in Georgetown
652 traveller photos
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825 reviews from our community

Traveller rating
    516
    207
    70
    18
    14
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Families
152
 
Couples
422
 
Solo
36
 
Business
45
 
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Date Rating
Singapore, null, Singapore
1 review
4 of 5 stars Reviewed 24 May 2013 NEW

Stayed with our 2 year old son for 3 nights in May in a Georgetown suite in the Heritage Wing to attend a family wedding in Penang. The service in the Heritage wing was excellent, all the staff were extremely friendly and helpful. I would especially like to mention Zul on the Front Desk who was unfailingly helpful and friendly... More

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Melbourne, Australia
Senior Contributor
38 reviews 38 reviews
19 hotel reviews
Reviews in 28 cities Reviews in 28 cities
100 helpful votes 100 helpful votes
5 of 5 stars Reviewed 23 May 2013 NEW

We stayed in The Victory Annexe I believe only opened after restoration early this year. The staff are to be commended on their service and attention to their guests. Our room on Level 9 was free of noise & included in our deal was a plentiful breakfast, bottled water & non alcholic drinks from the in room bar fridge, fresh... More

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See 2 more reviews by Elizabethoz for Georgetown
Chicago, Illinois
Senior Reviewer
9 reviews 9 reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed 21 May 2013 NEW

The E&O set the tone for our honeymoon vacation, leaving my my wife and I to declare Penang, "The Friendliest and Tastiest Place on Earth." We stayed in the new building. The staff in both wings of the hotel was incredibly friendly, attentive and helpful. They were immediately inquisitive of our plans during our honeymoon; they went out of their... More

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See 2 more reviews by Crheimy for Georgetown
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review
23 May 2013

Dear Valued Guest, Allow me to thank you for staying with us on such a memorable occasion and making the effort to share such an amazing review. Holidays are so precious, even more so on this very special occasion and I am delighted to know that you enjoyed yours. It is a pleasure to know that you tried various aspects... More

London, UK
Contributor
17 reviews 17 reviews
9 hotel reviews
Reviews in 12 cities Reviews in 12 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed 20 May 2013 NEW

We really enjoyed our stay here, the service is impeccable and the rooms very nice - very spacious, luxury linen, nice decor. And it is a treat to have an area in your room in which to relax rather than just a bed and a bathroom! The location is excellent and the hotel has wonderful facilities, not least the beautifully... More

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HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review
21 May 2013

Dear Valued Guest, I am delighted that you enjoyed your stay and found the presentation of your room to your liking. I appreciate your positive comments in regards to the service you received and am pleased to read that we exceed your expectations for both the products and services provided. It is also our absolute pleasure to know that you... More

Alor Setar, Malaysia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed 19 May 2013 NEW

I stay at E&O new wing: Victory Annexe Corner Suite King room which has a great seaview balcony, lovely bathtub, king size of bed and definitely a comfort and big size room. And they know we were coming for honeymoon so giving us a lot of surprises, it's really unexpected. And they having promotion rate now which is value for... More

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HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review
21 May 2013

Dear Valued Guest, Thank you so much for coming to spend this very special occasion at the Eastern & Oriental Hotel and may we take this opportunity to extend our best wishes for the future. It is a pleasure to know that you enjoyed the spacious seaview Corner Suite of 123 sqm at our new Victory Annexe wing and the... More

cairns
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 18 May 2013 NEW

The location right on the waterfront was fabulous - great to come back to after walking through Georgetown most days - very handy to the colonial district, little India and China town - a short taxi ride to Gurney road hawker stalls and plaza. Stayed in the heritage wing in a deluxe room - ok but a bit tired -... More

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HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review
21 May 2013

Dear Valued Guest, I am truly delighted to hear that the hotel’s location suited your requirement as it is within walking distance to places of attractions.We are located at the heart of the Unesco and close to various shopping malls and other touristic areas and I am pleased that you chose the E&O Hotel as your base. I acknowledge your... More

Marina Bay, Singapore
Senior Contributor
28 reviews 28 reviews
19 hotel reviews
Reviews in 20 cities Reviews in 20 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed 17 May 2013

We stayed here for 2 nights for to attend a garden wedding. The service is very good, all the wedding guest were well taken care of. The suite we stayed in was very large, with a walk-in wardrobe next to the impressively big bathroom. Love the quaint classic feel to the whole hotel.

Was this review helpful? Yes 2
EOHPenang, Resident Manager at Eastern & Oriental Hotel, responded to this review
17 May 2013

Dear Valued Guest, Thank you for sharing your feedback regarding your recent stay with us for 2 nights. I am glad to know that our staff took good care of you and all the wedding guests. We take pride in providing our guests with the utmost comfort and service and it gives us great pleasure to know that you found... More

Bradford, United Kingdom
Top Contributor
54 reviews 54 reviews
10 hotel reviews
Reviews in 29 cities Reviews in 29 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed 16 May 2013

Lovely swimming pool on 6th floor of new annex and nice exec lounge for breakfast and early evening drinks. Some staff are very good, others less so. Farquars Bar is very pleasant and Sarkies Corner gave us a very good lunch with food cooked to order. Room had nice balcony, large bathroom and very clean. Only negative was that the... More

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See 3 more reviews by Mary B for Georgetown
EOHPenang, Resident Manager at Eastern & Oriental Hotel, responded to this review
17 May 2013

Dear Valued Guest, Thank you for taking the time to share your feedback following your recent stay with us. It is our absolute pleasure to know that you enjoyed so many elements of the hotel particularly your accommodation, 6th floor swimming pool at our new Victory Annexe building and complimentary cocktail hours. I was also pleased to hear that you... More

Sydney, Australia
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 15 May 2013

First the positives. It's a majestic building in a great location right on the water in Georgetown. We stayed in the new wing which is well built and the rooms quiet at night. Unfortunately the negatives far outweigh the positives. On checking in after a late flight arrival my wife and I had to struggle unassisted with our baggage to... More

Was this review helpful? Yes 1
HaroldRainfroy, Resident Manager at Eastern & Oriental Hotel, responded to this review
18 May 2013

Dear Valued Guest, Thank you very much for sharing your experiences in this review and the similar review posted by Dufusdawson Sydney, Australia dated 8th May 2013 in which we have responded both on Trip Advisor and your personal e-mail. It is regrettable that your stay with us did not meet the expectations and once again, please accept our sincere... More

Bangkok, Thailand
Top Contributor
58 reviews 58 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed 14 May 2013

it's a been my dream to stay at this hotel since a child. so staying there was like an accomplishment. i like the architecture of the hotel. the strongly rectangular, colonial decor. the lobby was nice, but not as grand as i had hoped. the rooms were enormous. they were nice, but i feel they were too sparsely decorated. they... More

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See 5 more reviews by banjapat for Georgetown
EOHPenang, Resident Manager at Eastern & Oriental Hotel, responded to this review
14 May 2013

Dear Valued Guest, Thank you for your recent review on Trip Advisor. Whilst I was happy to know that you found our hotel impressively beautiful with its colonial décor, it is deeply regrettable to read your description of encounters with our hotel services which was a let-down particularly the housekeeping. I am grateful for your review with detailed examples as... More

 
 
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Hotel Summarization (Beta)

What travellers say

  • Breakfast buffet(26)
  • Sea view(18)
  • Pool area(16)
  • Very nice(15)
  • Fresh fruit(7)
  • Sarkies Corner(6)
  • Butler service(6)
  • First class(5)
  • Grand old(5)
  • Friendly and helpful(5)

Additional Information about Eastern & Oriental Hotel

Address: 10 Farquhar Street, Georgetown, Penang Island 10200, Malaysia
Region: Malaysia > Penang > Penang Island > Georgetown
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Luxury Hotels in Georgetown
#1 Romantic Hotels in Georgetown
#3 Family Hotels in Georgetown
#3 Business Hotels in Georgetown
Price Range: $$
Hotel Class:5 star (5*)
Official Description (provided by the hotel):
The Eastern & Oriental Hotel is the embodiment of both a special time and a special place. For well over a century, this remarkable hotel - known simply as `The E&O' to generations of travellers - has stood as a testament to the grand elegance of the British colonial era.In many ways, it has also come to represent Penang itself; its story inextricably woven into the island's history, its traditions an indelible part of many a traveller's treasured memory, its name synonymous with the magical island once known as The Pearl Of the Orient. ... more   less 
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Also Known As:
Eastern And Oriental Hotel
Eastern Oriental Georgetown
Eastern Oriental Hotel
Eastern & Oriental Hotel Penang/Georgetown, Malaysia

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Eastern & Oriental Hotel
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