Requested twin room but was given an "upgrade" to Queen room which was not an upgrade at all. The queen room was very small, hardly any space to put our bags & shoes & space for Muslim travellers to pray. Cleanliness was VERY DISAPPOINTING. Upon arrival had to request for a bedsheet change because it had stains & hair on... More

Small room, not so clean, water supply outage when we were busy preparing to leave for the airport (luckily it resumed after 20 mins, but wasted our time). Sound proofing was bad and perhaps too close to the Gaya street morning market when hawkers sound can wake you up in the early hours of the morning. Not worth a second... More

We stayed in KK in March. The hotel seemed nice at first, on pictures you can see modern style bathrooms and cosy bedrooms. Unfortunately you cant see cleanliness on pictures and the housekeeping is a major problem for that hotel. Price - cheap about RM100 with bfast. Location - Very good Breakfast - The hotel doesn’t have own restaurant but... More

I am a frequent traveler in Kota Kinabalu and have stayed in the numerous hotels around the city. I decided to try KK Suites hotel because of the price and also, there were quite numerous good ratings for this hotel. I am not naive and did not expect much from the hotel for the price I am paying, however, I... More

Nice little hotel on KK's famous Gaya Street. Used to be called Sarangnova Hotel. The owners are clearly avid bird watchers. Beautiful photographs of local birds fill the walls and rooms. The room I had was 307. It was very clean, and everything was working. The bathroom especially cos, who likes dirty bathrooms, right? The sink area was a little... More

We stayed here with family. The rooms are quite small but having connecting rooms was a big plus. There are many restaurants close by. The Staff are quite friendly and unobstrusive. Late check out was not allowed, but I believe the hotel was full at that time.

It was already 11:00pm when I reached the hotel which was booked by the principal. When we were traveling from the airport he told me that this hotel was inoperation during the bird festival in Sabah a few years ago. The name suggest that. Sarangnova Hotel translated is Nova Nest Hotel as Nova is a bird species. The hotel is... More

Excellent service and very helpful staff. Good location with lots of good food within walking distance since it's located right in the heart of Gaya Street. Stayed in two different rooms. Both were acceptably clean, comfortable, and quiet. As other reviews have pointed out, the air conditioning may not always be in a good state, but for the price a... More

Nice food in walking distance. Chicken rice, laksa, sang yuk mee, welcome seafood restaurant, bak kut teh, senQ ice, roti kahwin & sunday market. Superb~... The female receptionist super polite & helpful.