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360 Xpress Citycenter Kuching Hotel Reviews, Kuching

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All 42 Kuching hotels

360 Xpress Citycenter Kuching

Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
Hotel amenities
360 Xpress Citycenter Kuching
14 traveller photos
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Ranked #7 of 42 hotels in Kuching
4.0 of 5 stars 69 Reviews
Travellers' Choice award winner Travellers' Choice® 2013 Winner Bargain
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69 reviews from our community

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Traveller rating
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Date Rating
Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Reviewer
9 reviews 9 reviews
9 hotel reviews
Reviews in 6 cities Reviews in 6 cities
11 helpful votes 11 helpful votes
“The first and the last”
3 of 5 stars Reviewed 30 May 2013 via mobile

This is my very first time staying in the boutique hotel or so called budget hotel. Unexpectedly, the kind of feel was like I'm gonna change to other hotels that provided better services and room. First, the driver that we hired for pick up and bringing us around Sarawak was giving us a bad appeareance. We felt uncomfortable being with... More

Was this review helpful? Yes
Letoyah_D, Manager at 360 Xpress Citycenter Kuching, responded to this review
4 June 2013

Dear Adeline, Thank you very much for taking your time to review our hotel. First of all I would like to thank you for your constructive feedbacks shared here with us during your stay. We are disappointed that we have not met your expectations during your period of your stay. Indeed, It is our sincere desire to continuously strive and... More

Saint-Étienne, France
Contributor
20 reviews 20 reviews
15 hotel reviews
Reviews in 13 cities Reviews in 13 cities
6 helpful votes 6 helpful votes
“Not so bad... but doesn't deserve any award !!!”
3 of 5 stars Reviewed 19 May 2013

Well, we stayed in this hotel 5 nights, and according to all the good comments read on this site, we expected a bit better. First of all it has to be said that not all the rooms have windows... and poor us, we had to do with a room without window.... which is not so great !!! Apart that, cleanliness... More

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Letoyah_D, Manager at 360 Xpress Citycenter Kuching, responded to this review
21 May 2013

Dear Mr.Tofu, Thank you very much for taking your time to review our hotel. First of all I would like to thank you for your constructive feedbacks shared here with us during your stay. We are disappointed that we have not met your expectations during your period of your stay. Indeed, It is our sincere desire to continuously strive and... More

Surabaya, Indonesia
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
“Viabvle option indeed”
3 of 5 stars Reviewed 16 May 2013

I arrived a week ago with storms and showers and plane was delayed as airport was busy. They did not even assign an aerobridge for our plane to stop because of the weather and the hectic air traffic. And thus i exit from custom clearance rather late at least 25mins from the time i booked the shuttle service with the... More

Was this review helpful? Yes
See 4 more reviews by KieronLouis for Kuching
Letoyah_D, Manager at 360 Xpress Citycenter Kuching, responded to this review
17 May 2013

Dear KieronLouis, First of all I would like to thank you for your constructive feedbacks shared during your stay with us. We are disappointed that the transfer pick up did not went as smooth as expected and we sincerely apologize for the inconvenience caused. It is our sincere desire to continuously strive and deliver great service at every opportunity here... More

Kota Kinabalu, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
5 helpful votes 5 helpful votes
“Worth D Try”
3 of 5 stars Reviewed 8 May 2013

We stayed at the 360 Express Budget Hotel on Jalan Song. This hotel is closer to waterfront and Top Spot a great seafood place. For the price this is definitely a place to stay. Most of the boutique hotels nearby are twice the price. However, the cleanliness has to be upgraded a notch. The sheets/pillows were dirty with black spots/hairs.... More

Was this review helpful? Yes 1
Letoyah_D, Manager at 360 Xpress Citycenter Kuching, responded to this review
12 May 2013

Dear Michael, Thank you very much for your review comments. We are pleased that you've found our facilities meets your expectation however partially disappointed that the room cleanliness/standard have not met your expectations during the period of your stay. We have instructed our housekeeping to be more observant and proactive upon servicing the rooms daily. We constantly strive hard to... More

Kajang
Senior Contributor
31 reviews 31 reviews
25 hotel reviews
Reviews in 22 cities Reviews in 22 cities
51 helpful votes 51 helpful votes
“No frills for business trip”
3 of 5 stars Reviewed 28 April 2013

Booked online as usual through AGODA. Arrive about 23:00hrs. quick check in and had a room without windows??? Too sleepy to notice actually. As usual no windows means a possibility of over sleep. TV Flat screen good size..NO Bfast..

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360_Urban, Manager at 360 Xpress Citycenter Kuching, responded to this review
1 May 2013

Dear Osha, We thank you for your feedback following your stay with us here. We constantly strive hard to ensure that our facilities and services meet or exceed expectation of our valued guests. Once again thank you for taking your time to review our hotel and we look forward to seeing you again at 360 Xpress. Kind regards, Allen Tan... More

Rawang, Malaysia
Contributor
12 reviews 12 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
4 helpful votes 4 helpful votes
“good on budget hotel”
4 of 5 stars Reviewed 9 April 2013

location is a walking distance around kuching waterfront with many shops and restaurant.a one storey hotel with lift but no windows in all their rooms but can still see outside front thru channel 5 tv screen.since this hotel is new everything seems to be clean and tidy.they even have laundry room for those who want to wash cloths ( to... More

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See 3 more reviews by tank_khoo for Kuching
360_Urban, Manager at 360 Xpress Citycenter Kuching, responded to this review
10 April 2013

Dear Khoo, We thank you for your favourable feedback following your stay with us here and we are delighted to have you sharing your experience of having a comfortable stay with us. Additionally, we indeed provide the self-service laundry facilities and it is on complimentary basis 24/7. We constantly strive hard to ensure that our facilities and services meet or... More

Malaysia
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
7 helpful votes 7 helpful votes
“Good budget hotel”
5 of 5 stars Reviewed 25 March 2013

- Good location at the center of the city. - Easy access to most of the location. - Walking distance to some hot spot. - Quiet and peaceful environment. - Good security. - Friendly, helpful and informative staff. HIGHLY recommended... *The only draw back (No breakfast)

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360_Urban, Manager at 360 Xpress Citycenter Kuching, responded to this review
1 April 2013

Dear David, Thank you very much for taking your time to review our hotel. We are very delighted of your positive feedbacks. We will share your feedback with the management. Nevertheless we are making it a point to constantly strive hard to ensure that our facilities, rooms and services meet or exceed expectations of our valued guests like your kind... More

Kuala Lumpur, Wilayah Persekutuan, Malaysia
Senior Contributor
24 reviews 24 reviews
18 hotel reviews
Reviews in 11 cities Reviews in 11 cities
23 helpful votes 23 helpful votes
“Boutique hotel with 5 star experience”
4 of 5 stars Reviewed 11 December 2012 via mobile

This is a short trip to Kuching city. There is a team building program for me to conduct at the beach the next day. Before driving up to the venue the principal put me in this nice cosy hotel 360xpress. This is a boutique hotel located near the town centre. Can't remember the street name but very near to the... More

Was this review helpful? Yes 3
See 2 more reviews by MHasni for Kuching
360_Urban, Manager at 360 Xpress Citycenter Kuching, responded to this review
12 December 2012

Dear MHasni, We thank you for your favourable feedback following your stay with us here and we were delighted to learn that you had and enjoyable and comfortable stay. We constantly strive hard to ensure that our facilities and services meet or exceed expectation of our valued guests like your kind self. Once again thank you for taking your time... More

Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Don't understand all the good reviews...”
2 of 5 stars Reviewed 2 December 2012

Just checked out at this hotel to go to the Lime Tree Hotel. So glad we only booked the first night only!!! What a dissapointment! The worst experience during our 3 week - backpacking trip. Bad points: - lot of noise in the hotel, people screaming and making a lot of noise. In the morning, the middle of the night.... More

Was this review helpful? Yes 1
360_Urban, Manager at 360 Xpress Citycenter Kuching, responded to this review
9 December 2012

Dear Pippel, First of all I would like to thank you for your constructive feedbacks on the list of shortfalls you have highlighted during your stay with us. We are disappointed that we have not met your expectations during your period of your stay. Indeed, It is our sincere desire to continuously strive and deliver great service at every opportunity... More

Amsterdam, Nederland
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
4 helpful votes 4 helpful votes
“Recommend to go to 360 xpress hotel in Kuching”
5 of 5 stars Reviewed 12 November 2012 via mobile

Really friendly staf. Help you out with nearly everything. We had a really good time in Kuching in this hotel. Also there is a free wash and dry service which was great after we visited Bako national park. The hotel is in the city center close to te waterfront. You feel really safe here.

Was this review helpful? Yes 1
360_Urban, Manager at 360 Xpress Citycenter Kuching, responded to this review
13 November 2012

Dear Daanvanderlugt, We are very pleased that you have shared positive views of the hotel during your stay. We constantly strive hard to ensure that our facilities and services meet or exceed expectations of our valued guests like your kind self. Once again thank you for taking your time to review our hotel and we look forward to seeing you... More

 
 
360 Xpress Citycenter Kuching
360 Xpress Citycenter Kuching
4.0 of 5 stars 69 reviews
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Additional Information about 360 Xpress Citycenter Kuching

Also Known As:
360 Xpress Citycenter Kuching Hotel Kuching
360 Xpress Citycenter Kuching Hotel
Address: Wisma Phoenix, Jalan Song Thian Cheok, Kuching 93100, Malaysia
Region: Malaysia > Sarawak > Kuching
Amenities:
Free High-Speed Internet Free Parking
Hotel Style:
#2 Best Value Hotels in Kuching
Price Range: $
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360 Xpress Citycenter Kuching
Wisma Phoenix, Jalan Song Thian Cheok
Kuching 93100
Malaysia
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