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All 16 Shah Alam hotels

Concorde Hotel Shah Alam

4.0 of 5
3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam 40100, Malaysia
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Concorde Hotel Shah Alam
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Ranked #3 of 16 hotels in Shah Alam
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147 reviews from our community

    Trip type
Traveller rating
    20
    73
    48
    5
    1
Date Rating
Singapore, Singapore
Top Contributor
64 reviews 64 reviews
16 hotel reviews
Reviews in 28 cities Reviews in 28 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed 22 May 2013 NEW

Stayed here a few times and the front-line staff have always been great. Standards in housekeeping however seem to be slipping. My room was serviced but towels were taken away not replaced. A used coffee cup was also not replaced. The rooms and the rest of the hotel are also looking very tired. If it was not close to where... More

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Kuala lumpur
Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 of 5 stars Reviewed 15 May 2013

Warm people Fast service Food is not bad Room is spacious.. but need to have large tv. I espect with the room I stay are complete with iron board and toothbrush. Mineral water oy provide for 2 bottles. If u ask more they will charge u. Its quite harsh my feeling. Pls improve ur service. But I do love the... More

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review
22 May 2013

Dear Bungamas, Thank you very much for choosing Concorde Hotel Shah Alam and taking the time to share your staying experience on TripAdvisor. We noted that you were overall enjoyed staying with us especially satisfied with our services and hotel location. However, we also noted your feedback with regards to the TV and room amenities. You may be pleased to... More

Singapore
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
4 of 5 stars Reviewed 8 May 2013

The front desk was efficient and check -in was a breeze. Enjoyed the daily breakfast at the melting pot. The staff is attentive despite the morning crowd. Housekeeping is great! Our room was well kept daily and the bed immaculately made each time. The room is spacious and comfortable.

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Concorde_Shah_Alam, General Manager at Concorde Hotel Shah Alam, responded to this review
22 May 2013

Dear kkdi, Thank you very much for choosing Concorde Hotel Shah Alam during your recent visit to Shah Alam. We are glad that you enjoyed your stay here and were overall satisfied with our services. Your encouraging comments have been shared with our colleagues and we are sure that your feedback have motivated them to provide an even higher level... More

Bangalore, India
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 15 April 2013

Looks like pretty old property - Lot of add-ons they (Like press and board, torch) had but few basic things were missing - now all the other hotels offer comb and toothpaste / brush, which was not there. CRT TV with just about 20 odd channels was another let down. Net connection was offered free with room, but then too... More

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Concorde S, Manager at Concorde Hotel Shah Alam, responded to this review
18 April 2013

Dear omcar, Thank you for staying at Concorde Hotel Shah Alam during your recent business trip to Shah Alam. We noted your overall feedback with regards to the hotel’s age and facilities. The hotel turns 16th this year, whilst we realized that the building is ageing, we had it coated with new paint last year. Not only its exterior, for... More

singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
3 of 5 stars Reviewed 21 March 2013

My husband and I stayed at the hotel from the 15-17 March 2013. the toilet did not have a hand spray, there was no soap dish for the soap in the bathroom. The fridge was not working and there was a musty smell I could not store anything in it. The staff was friendly. The breakfast spread was ok. The... More

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Concorde S, General Manager at Concorde Hotel Shah Alam, responded to this review
2 April 2013

Dear REGINA J, First and foremost, we thank you for giving us an opportunity to be of services to you and your husband during your trip to Shah Alam recently. With reference to your comment regarding the bathroom, you may be pleased to know that the hotel is currently looking into installing bidet facility in all guest rooms toilet. We... More

Kuala Lumpur
Senior Reviewer
6 reviews 6 reviews
6 hotel reviews
Reviews in 6 cities Reviews in 6 cities
5 helpful votes 5 helpful votes
2 of 5 stars Reviewed 26 February 2013

I booked this hotel for my friends from Indonesia. I booked through the hotel's website. Since there are 2 of them, so I booked the hotels with the 'icon' for two pax in a superior room with a king sized with breakfast. Upon the registration (when I arrived), I was so surprised that they said only one breakfast is entitled... More

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Concorde S, General Manager at Concorde Hotel Shah Alam, responded to this review
11 March 2013

Dear orang_benus, First of all, we thank you for giving us an opportunity to be of services to you and your guests. It was certainly disappointed to learn of your unpleasant experience during your friends’ stay with us. We sincerely apologize for letting you down and have not brought good impressions to your guests. We have conducted an investigation based... More

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Kuala Lumpur, Malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 24 February 2013

Check in on 23 Feb. Good service by reception. The hotel is near shopping center - Plaza Shah Alam. Room is clean but the furniture and TV is outdated. The hotel view of Shah Alam blue Mosque is very magnificient. I will surely return again.

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Concorde S, General Manager at Concorde Hotel Shah Alam, responded to this review
11 March 2013

Dear mr_roy33, Thank you very much for sharing your staying experience on TripAdvisor. We are delighted to learn that you were satisfied with your experience here and are not hesitate to return to our hotel. With regards to the TV, we are pleased to share with you that the old TVs will be upgraded to LCD TV soon, we are... More

Bonaire
Contributor
13 reviews 13 reviews
6 hotel reviews
Reviews in 5 cities Reviews in 5 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed 27 January 2013

I was overwhelmed by tonnes of work in my office. i had to go for some break. i stayed in shah alam and where else but concorde. I was happy to speak to the receptionist who was a good listener and provided me with many answers even about the city's office rentals!He was very helpful and knowledgable. I had nice... More

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See 4 more reviews by Zarina A for Shah Alam
Concorde S, General Manager at Concorde Hotel Shah Alam, responded to this review
30 January 2013

Dear Zarina A, We thank you so much for choosing Concorde Hotel Shah Alam as your getaway destination from hectic work schedule. Knowing that you had an enjoyable stay here with room, food and entertainment all were provided up to your expectations is truly a delighting news for us. We are glad that you managed to rejuvenate and all geared... More

UK
Senior Contributor
46 reviews 46 reviews
45 hotel reviews
Reviews in 38 cities Reviews in 38 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed 18 January 2013

Stayed here for business, the rooms are adequate, the facilities ok the staff lovely. This is a good business hotel and does exactly what it says on the tin. If you're looking for luxury, fun, party times this is not the place for you. If you're after a simple, well run hotel for a short stay you're onto a winner.

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Samantha L, Public Relations Manager at Concorde Hotel Shah Alam, responded to this review
21 January 2013

Dear MiddleM, We thank you for staying at Concorde Hotel Shah Alam and taking the time to share your feedback here on TripAdvisor. Such a simple and well-pointed comment. All you have mentioned are just exactly what we are doing - to provide a comfortable staying experience to our guests. Nevertheless, we would like to share with you that the... More

Sepang, Malaysia
Contributor
13 reviews 13 reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
3 of 5 stars Reviewed 2 January 2013

I stayed at this hotel previously in October 2012 and had quite a pleasant experience from it that I was looking forward to my next visit. However, what I received two days ago was rather appalling. I attended a training course somewhere nearby and chose to stay at the Concorde Hotel Shah Alam, and this time I had my family... More

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Samantha L, Public Relations Manager at Concorde Hotel Shah Alam, responded to this review
10 January 2013

Dear Adlina_Honey79, We thank you so much for choosing Concorde Hotel Shah Alam as your preferred hotel during your recent training in this area. We regret to learn that the maintenance works had caused inconvenience to you. During that period, major maintenance works have been planned for the guest rooms in order to provide a more comfortable staying experience to... More

 
 
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Additional Information about Concorde Hotel Shah Alam

Also Known As:
Shah Alam Concorde Hotel
Address: 3 Jalan Tengku Ampuan Zabedah C9/C, Shah Alam 40100, Malaysia
Region: Malaysia > Selangor > Petaling District > Shah Alam
Amenities:
Bar/Lounge Business Centre Fitness Centre Free Breakfast Free High-Speed Internet Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Luxury Hotels in Shah Alam
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
This opulent international business hotel in Shah Alam, is in the heart of the city, across from the Blue Mosque. The Shah Alam Sports Complex, Extreme Park, Sunway Lagoon Theme Park, Bukit Cahaya Agricultural Park and 4 world-class golf courses located nearby are ideal for recreation. ... more   less 
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