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All 7 Subang Jaya hotels

Empire Hotel Subang

4.0 of 5
Jalan SS16 / 1, Subang Jaya, Malaysia
Hotel amenities
Empire Hotel Subang
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Ranked #2 of 7 hotels in Subang Jaya
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132 reviews from our community

    Trip type
Traveller rating
    13
    54
    43
    13
    9
Date Rating
Singapore
Top Contributor
69 reviews 69 reviews
27 hotel reviews
Reviews in 27 cities Reviews in 27 cities
42 helpful votes 42 helpful votes
3 of 5 stars Reviewed 16 June 2013 NEW

the room is big and divide into 3 zones, sleep, work and inbetween the bathroom. I didnt feel secured with the grounded glass divided between the bedroom and bathroom, its an accident waiting to happen. my room faced another Soho Tower, i didnt feel much privacy, but its a good view neither the less. The hotel is stylish but it... More

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Kuala Lumpur, Malaysia
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
2 of 5 stars Reviewed 13 June 2013 NEW

I stayed at this hotel for a business meeting. Tried the breakfast at the coffee house, the servers all did not seem to understand English and couldn't even tell me when the breakfast buffet was closing. When I asked for the menu, after much asking amongst themselves, they tell me the a la carte menu was only available at 12pm?!... More

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Empire_eCom, Manager at Empire Hotel Subang, responded to this review
17 June 2013

Dear Biztraveller26Feb, We apologise for the unsatisfactory stay that you had with us. There are no excuses for the coffee house staff not understanding your order. The slow wifi and malfunctioned air-conditioner in your room have been rectified. More

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Xiamen, China
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
2 of 5 stars Reviewed 2 June 2013

I travel globally and this hotel has to be one of the worst. Overall quality of the hotel is rather poor although it is a newer property. Very noisy as you can hear just about every sound coming in from the outside which gave me a lousy night sleep; evidence of cheap building materials and cheap windows. Forget this dump.

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Empire_eCom, Manager at Empire Hotel Subang, responded to this review
4 June 2013

Dear Jeff_Xiamen, We are truly sorry to hear that you had a less than perfect stay with us. However, we do thank you for your valuable feedback. More

Trophy Club, Texas
1 review
2 of 5 stars Reviewed 1 June 2013

I have no problems with anything in the hotel except their internet connection. Staff is nice and everything else was ok. But the internet connection from around 8am till 2am is unusable. In fact it took over a minute to load this review page at 7pm. I rely completely on the internet for my business to communicate with my office... More

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Empire_eCom, Manager at Empire Hotel Subang, responded to this review
3 June 2013

Dear DJR, We are sorry to hear that you had a less than perfect experience with us. Thank you for taking the time to let us know about our internet connection, we will look into this issue. More

Singapore, Singapore
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed 31 May 2013

Overall a good stay. After staying with them for more than 10 times, they finally got all my requests right. The only complaints will be the poor quality signal from the in-room WiFi and the cable TV (inc channel selection) and the noise from the roads. I was staying on the 10th floor and could still hear noise clearly.

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Empire_eCom, Manager at Empire Hotel Subang, responded to this review
3 June 2013

Dear macky_pk, We are deeply sorry that we have not been able to fulfill all your requests till now. Thank you for highlighting about the WIFI in the room & number of TV channels, we will look into these issues. More

Senior Reviewer
6 reviews 6 reviews
Reviews in 5 cities Reviews in 5 cities
4 of 5 stars Reviewed 30 May 2013

I was there only for one night and was sharing a suite with a couple of friends, but I must say it exceeded my expectations. The rooms were clean, service is very good, buffet breakfast is satisfactory (the coffee is not the best, but get a cappuccino - it's better). Truth is, lifts are slow, but no biggie. Coffee Bean... More

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Empire_eCom, Manager at Empire Hotel Subang, responded to this review
3 June 2013

Dear Silviu T We are glad that we had exceeded your expectations. We do apologise for the slow lifts & are working to resolve this issue. More

ALBERTA
Contributor
18 reviews 18 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed 26 May 2013

This hotel is well appointed with comfortable rooms and an excellent buffet breakfast included in the price. There are two malls right there which offer restaurants, coffee bars, groceries etc. Also it is within walking distance of the train station which takes you to KL central. Would recommend it.

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Empire_eCom, Manager at Empire Hotel Subang, responded to this review
28 May 2013

Dear tTacy We are delighted to hear that you enjoyed your stay with us and thank you for writing about it. We do hope that you will stay with us again. More

Bangalore
Senior Contributor
32 reviews 32 reviews
24 hotel reviews
Reviews in 19 cities Reviews in 19 cities
11 helpful votes 11 helpful votes
3 of 5 stars Reviewed 24 May 2013

It is located in the centre of the city Subang and part of big shopping complex 'Empire', the entrance of the hotel is little confusing as the reception/lobby is on the 2nd level. Well the hotel is good to stay as they have good ambience once you reach lobby. They have good rooms but the main problem is that all... More

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Empire_eCom, Manager at Empire Hotel Subang, responded to this review
28 May 2013

Dear Matharoo We are sorry to hear that you did not have a pleasant stay with us. We have taken note of these issues and will take the necessary steps to address them. More

1 review
3 of 5 stars Reviewed 19 May 2013 via mobile

This is my second stay in Empire Hotel. Staying for one night in a family room. Lift is slow as usual but staff is helpful to assist with another lift. Super fustrated when tried to call operator to send extra amenities but it never send up after few hours and we had to called again. Same as we tried to... More

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Empire_eCom, Manager at Empire Hotel Subang, responded to this review
20 May 2013

Dear chuenling, We are deeply sorry to hear that you had an unpleasant experience during your stay with us. There are no excuses why we did not check the cleanliness of your room carefully & ensured that everything is in working condition. It is also not acceptable that we were slow in fulfilling your request for amenities. We hope that... More

Hong Kong, China
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed 17 May 2013

If you rely on the internet do not stay at this hotel. If you manage to get connected you will be provided with an incredibly slow connection which is almost as good as no connection at all. This is a hotel where the owner must have set out to spend as little as possible and just uses "cool design" to... More

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Empire_eCom, Manager at Empire Hotel Subang, responded to this review
20 May 2013

Dear Matthew P, Thank you for taking the time to write to us. We are sorry to hear that the internet was slow & the Room Service order taker was unenthusiastic. We have taken note of these issues & will take the necessary steps to address them. More

 
 
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Additional Information about Empire Hotel Subang

Also Known As:
Empire Subang Hotel
Empire Subang Hotel Subang Jaya
Address: Jalan SS16 / 1, Subang Jaya, Malaysia
Region: Malaysia > Selangor > Petaling District > Subang Jaya
Amenities:
Business Centre Free High-Speed Internet Free Parking Restaurant Room Service Suites
Hotel Style:
Ranked #2 of 7 hotels in Subang Jaya
Price Range: $
Hotel Class:4 star (4*)
Official Description (provided by the hotel):
Boasting its elegant look that will impress even the passersby, all lavish rooms are spacious and elegantly designed with classy furnishings to maintain its sophistication. With mouthwatering menus for dining within the property, guests can choose to dine at Dei Wei Chinese Cuisine, for authentic Chinese food, or light snacks within the in-style and trendy ambience at Glam. A perfect place to sit back after a tiring day for a couple of hip drinks should be at Shout, one of the most attractive bars. Be it wedding receptions, business meetings or any other events, the friendly staff will assists and ensure a memorable event. This property also provides easy access to few shopping areas and is just a short drive away from Sunway Lagoon Theme Park, where guests can spend a full day exploring wild lives and explode adventurous rides. Empire Hotel Subang is a perfect sanctuary and a great value for money. ... more   less 
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