I was always wondering what people meant in their reviews by 4 star and not 5 star and now I know. Maybe had I not stayed at the 5 star Heritage Le Telfair the week before I wouldnt have been expecting too much. It is really a pity cause the grounds of the hotel are superb...loads of day beds,loads of... More

Excellent stay with amazing services. I had a group of 75 Passengers with me and the services of the hotel were so warm and extended that all my guests were really delighted. Staff is really co-operative and Mr. Siam the Restaurant & banquet Manager was a great help in all the possible ways. Thanks. I have been recommending your hotel... More

We had our Honeymoon at the Sofitel and right from check in the service was fantastic. The Hotel is beautiful and classy and not cheesy and old like a lot of Hotels in Mauritius. The rooms were immaculate and stylish with comfortable beds and sat tv. Every day we were left a gift from the Hotel which was such a... More

Right from check in to check out it was a horrible service experience. Housekeeping service is terrible . They will make your bed but dont put pillows. Somedays forget towels and napkins and it is a curse if we ask them to replace shampoos and shower gel.. It is a very very lazy staff. They will forget to replace the... More

Had been here on a Honeymoon, Was welcomed very well, good courtesy extended by the staff, room was just wonderful, i liked it a lot, the way it was designed spacious and adding to it we were offered a suite(upgraded). Food is just another thing i just cant resist talking, have 5 restaurants if i am not wrong, Jacaranda(Main Restaurant),... More

Went to Mauritius (via Dubai) last month for a wedding. Stayed for 4 nights (was supposed to be 5 but shortened and returned to Dubai). The hotel is just 'okay' - definitely not 5*. When you walk in and see the gorgeous pool you feel like you've arrived in Heaven however once you stay one night you realize that you're... More

We were on a holiday traveling through Africa and read so many good things about Mauritius that we decided to fly over and send 3 days there to unwind and relax on the beach. We choose the Sofitel due to good reviews we had heard and it beachfront location. We were greeted very warmly on arrival and shown to our... More

We thoroughly enjoyed our week long stay in the hotel, special comments would be on the beautiful japanese garden, beach, location for dolphin viewing and the pool. We were assigned a cottage which was really nice and spacious with a big balcony overlooking garden. The bed was really comfortable and food was good. overall..good recommendation for a relaxed family holiday... More