We were on the 7th Floor and had a lovely view over the rooftops to Titicaca. The staff were very helpful, though they don't lay the breakfast tables near the panoramic windows (further for them to walk to clear them). Good location, clean and tidy hotel.

Modern hotel just a few steps from the main square, in the midst of dozens of restaurants. One of the highest buildings, with good views from upper floors, but the side street entrance is easy to miss. Good service, WiFi, lobby & breakfast with a view on the 10th floor.

This is a very good option in Puno; the hotel is 2 blocks from the main square. And 20 meters from a walking venue very popular and quite nice. Ask for a high room! The hotel have 11 floors and the view is spectacular!!!

Puno doesn't have quite the choices as Cusco & Lima. This hotel had a very nice lobby & the rooms were fine. Comfortable bed. Quiet room. Attractions here (Uros) make any hotel ok in order to have the experience.

Pleasant stay. The bed was comfortable, and the shower pressure and temperature were both very good. The breakfast was varied and tasty. Nice view from some of the rooms and from the restaurant. Convenient location a block from the main square and close to main tourist street and restaurants. Service was good.

we are still in the hotel and the rooms are well appointed, tv, shower, fridge, lake view. However room 901 is a great room and overlooks the lake. But the restarant is one floor above, our first night was fine but the next night they had a conference or party and it was really noisey. Perhaps ask for floor 8... More

My daughters and i stayed here for three nights and while the trimmings are pretty, the service at this hotel leaves much to be desired. My youngest daughter had to stay back at the hotel because she was ill. She was too sick to go out and when she asked for more water and toilet paper, they charged her for... More

This 4-star hotel is tucked in a little corner but near to the Plaza de Armas and street of shops and money exchangers. Hotel location was great as it took me less than half an hour to do my last minute shopping for all my souvenirs, especially when I'm not feeling well!!! Front desk service is great. Needed to change... More

Good location, central and walking distance to many areas - shopping, ATM, restaurants. Staff is incredibly helpful and Arturo, general manager, went out of his way to assist us. I would highly recommend this hotel as clean, convenient, helpful staff. The views from the restaurant are great for breakfast.