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Mandarin Oriental Manila


Hotel class 4.5 of 5
Makati Avenue | Metro Manila, Makati, Luzon 1226, Philippines
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Reviews you can trust

86% Recommend
4.0 of 5 stars 119 reviews
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By trip type
All (119)
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2 of 5 stars
nycbuttercup   3 contributions
New York, NY
14 Mar 2010 | Trip type: Business New

I stayed at the Mandarin Oriental Makati for 4 nights in March for business. I was really excited as this was my first experience in an MO property. Unfortunately, it was an unpleasant and disappointing experience. The business room I had initially booked was occupied so I was downgraded to a lower quality room. I was tired from my travels... more

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5 of 5 stars
Finnish_Frog   11 contributions
Helsinki - Finland
13 Mar 2010 | Trip type: Business, Solo travel New
1
person found this review helpful

The hotel was booked by our client and they could not have done a better job. Everything worked wonderfully from the pick-up at the airport all the way to the check out a few days after. The staff did absolutely everyhting to make me feel comfortable. It is difficult to pick up anything or anyone that would have exceeded the... more

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5 of 5 stars
AndyLexKY   6 contributions
AndyLexKY
8 Mar 2010 | Trip type: Business, Solo travel
1
person found this review helpful

I just completed a lovely three night stay at the Mandarin. Not sure what some of the other posts are referencing regarding "outdated rooms," as my room on the 16th floor appeared newly renovated. Perhaps those reviews were written prior to the renovation. The Mandarin's staff are very attentive and responsive without being on top of you. A reminder to... more

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5 of 5 stars
noBS23   20 contributions
noBS23
7 Mar 2010 | Trip type: Friends getaway
1
person found this review helpful

We only stayed here for one night (wished we were able to stay longer!). Service was perfect. Breakfast buffet was delicious. They really are a very well-oiled machine. I can see why some travelers would call it a bit dated. Luckily, the room we got did not seem dated at all. (I guess it wouldn't hurt to make a request... more

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4 of 5 stars
Jlingtravel   1 contribution
Malaysia
23 Feb 2010 | Trip type: Business
2
people found this review helpful

Stayed for three nights on business. Reserved the executive floor which provided access to the lounge etc. The staff particularly in this area where professional, efficient and friendly. As we where working to tight time lines, there was a great deal of assistance required by the executive floor staff. Nothing was too much to ask. Excellent. The food was as... more

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4 of 5 stars
TEYWEY   27 contributions
Denmark
21 Feb 2010 | Trip type: Family
1
person found this review helpful

This hotel lies in the business district of Manila. They have nice rooms especially the club rooms. Try to ask for a complimentary upgrade. The buffet breakfast is like brunch with lots of choices to choose from. It have japanese, philippine, and international cuisine and includes a carvery. The breakfast is usually included in the hotel price. They have a... more

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4 of 5 stars
Jasper6678   2 contributions
Sydney
17 Feb 2010 | Trip type: Family
1
person found this review helpful

Stayed in hotel with family, check in was quick. Requests for extra towels and pillows were attended to promptly. The room was clean and in good condition, but I do understand why some reviews mention it needing renovation. Staff were courteous. The breakfast selection was excellent. My nieces and nephews loved those two pool attendants who looked after them while... more

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5 of 5 stars
TheAspiringColumnist   1 contribution
Honolulu
13 Feb 2010 | Trip type: Couples
1
person found this review helpful

We just returned from a 10- night stay at the Mandarin Oriental Manila. Reading reviews that the hotel is “faded,” I guess the floor in which we stayed was recently renovated because everything was great. Carpets inside the room and in the hallways were bright; the chair pads showed no wear-and-tear yet. Hallways were well-lit, too. Besides cleanliness, my greatest... more

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4 of 5 stars
Cyberworld Toronto   54 contributions
Toronto, Canada
8 Feb 2010 | Trip type: Business

The property has great potential. The food in the restaurants is excellent. The staff is cordial and the service is exemplary. However, the property is in bad need of renovation. The carpets are stained, wripped, faded and patched together. The furniture is extremely dated. The beds are pretty old. This is not what I would expect from this brand. more

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2 of 5 stars
kos871   11 contributions
Manila
27 Jan 2010

Hi, I am writing this to comment about the recent event we had at the Mandarin Oriental Makati. I would normally not bother myself with sending any feedbacks but an incident that happened in the event has affected the way we see the service of your hotel. On December 13, 2009, my parents celebrated their 40 wedding anniversary at the... more

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Mandarin Oriental Manila Also Known As

  • Mandarin Oriental Hotel Manila
  • Mandarin Oriental Makati
  • Mandarin Makati
  • Makati Mandarin
  • Makati Mandarin Oriental
  • Mandarin Hotel Manila
  • Mandarin Hotel Makati
Address: Makati Avenue | Metro Manila, Makati, Luzon 1226, Philippines
Makati hotels Mandarin Oriental Manila
4.0/5.0
119